Operations and Inventory Manager

Operations & Inventory Manager

About Us:

Location:

Working Model:

Days:

Timings:

Budget:

Experience:

Responsibilities:

1. Import Operations & Vendor Coordination

• Liaise with Korean suppliers, freight forwarders, and customs agents to ensure smooth import operations
• Oversee documentation, payments, and clearance processes for incoming shipments
• Monitor shipment timelines and plan buffer inventory based on lead times

2. Inventory Management

• Maintain real-time inventory visibility across warehouses, salons, D2C, and e-commerce platforms
• Implement stock rotation and replenishment strategies to avoid stockouts and overstocking
• Manage GRNs, inwarding, and batch/expiry tracking

3. Distribution & Order Fulfillment

• Coordinate dispatches to partner salons pan-India via courier/logistics partners
• Ensure accuracy and timely fulfillment for D2C, Nykaa, Amazon, and other marketplace orders
• Work closely with third-party warehouses (3PLs) and platforms such as Unicommerce, EasyEcom, or similar

4. Systems & Process Management

• Maintain and optimize backend systems for inventory control and order processing
• Create and document SOPs for salon dispatches, returns handling, and warehouse hygiene
• Track damages, pilferage, and returns, and implement preventive measures

5. Coordination & Reporting

• Collaborate with sales, marketing, and customer support teams for smooth operational alignment
• Generate weekly MIS reports on stock movement, aging, and channel-wise performance
• Forecast inventory needs based on sales trends, seasonality, and marketing plans

Requirements:

• 3–6 years of experience in operations, supply chain, or inventory management within a D2C or FMCG setup
• Hands-on experience with import/logistics coordination and warehouse management
• Proficient in Excel and inventory tools such as Unicommerce, EasyEcom, or Zoho
• Strong analytical, organizational, and cross-functional coordination skills
• Prior experience in salon distribution or beauty/wellness brands is a plus