Operations & Administration Controller

Role & responsibilities

Office Location is Hyderabad ONLY.

The Operations & Administration Controller is responsible for overseeing daily operational processes, administrative functions, compliance, and internal controls. This role ensures smooth workflow across departments, maintains operational efficiency, and supports management in strategic planning through accurate reporting and process improvements.

Key Responsibilities:

Operations Oversight

Monitor day-to-day operations to ensure efficiency, quality, and compliance with company standards.

Coordinate cross-functional activities between operations, HR, finance, procurement, and admin teams.

Identify operational bottlenecks and implement improvement measures.

Administrative Management:

Supervise administrative activities including office management, facility maintenance, travel arrangements, and vendor coordination.

Establish and enforce administrative policies, SOPs, and procedural guidelines.

Ensure proper documentation, filing, and record-keeping.

Internal Controls & Compliance:

Implement and maintain internal control systems to ensure compliance with company policies and legal requirements.

Conduct periodic audits of operations, documentation, and administrative processes.

Mitigate risk by ensuring transparency, accuracy, and accountability across operations.

Reporting & Analytics:

Prepare daily/weekly/monthly operations and administration reports for senior management.

Track KPIs related to productivity, efficiency, cost control, and administrative performance.

Use data analysis to recommend process improvements and cost-saving initiatives.

Budgeting & Cost Control:

Assist in preparing operational and administrative budgets.

Monitor expenses and implement strategies to reduce operational overhead.

Oversee vendor contracts, renewals, and service agreements to ensure value for money.

Team Coordination & Support:

Coordinate with department heads to ensure operational goals are met.

Provide guidance and support to administrative staff for smooth workflow.

Facilitate training and development programs for admin and operations teams.

Required Qualifications & Skills:

Bachelors degree in Business Administration, Operations Management, or related field.

MINIMUM 3+ years of experience in operations, administration, or process control roles.

Strong understanding of operations processes, administration systems, and compliance frameworks.

Excellent organizational, analytical, and problem-solving skills.

Proficiency in MS Office and experience with ERP systems

Strong communication and team-coordination abilities.

High level of integrity, attention to detail, and process-driven mindset.