Operational Specialist

Job Title:

Location:

About Newton School

Come be part of a rocket ship that’s creating a massive impact in the world of education!

On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through its personalized learning platform. We are building an online university and solving the deep problem of the employability of graduates.

We have a strong core team consisting of alumni from IITs and IIM, having several years of industry experience in companies like Unacademy, Inmobi, Ola, and Microsoft - among others. On this mission, we are backed by some of the most respected investors around the world, - RTP Global, Nexus Venture Partners, and a slew of angel investors including CRED’s Kunal Shah, Flipkart’s Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan’s Sujeet Kumar among others.

About the Role:

Operations Specialist

You'll be given autonomy and full ownership over your student cohorts—this is a strategic role that demands decision-making, initiative, and a deep understanding of our mission.

Key Responsibilities:

1. Regularly

   analyze

   and work on student and batch data to

   identify trends and predict risks.

2. Design

   data-driven strategies

   and interventions to improve batch

   metrics

   such as attendance, assignment submissions, contest clearances, and project completion rates.
3. Constantly

   track and improve batch KPIs

   through structured engagement initiatives, setting specific improvement targets for core metrics.
4. Own and drive the complete placement journey for your batch, including grooming, mock interviews, and supporting students until final offers are secured, ensuring measurable placement outcomes.
5. Collaborate cross-functionally with product, marketing, and academic teams to implement student-centric solutions and drive batch success in internal meetings.
6. Leverage student psychology to identify blockers and motivate progress, while balancing empathy and assertiveness to set expectations and maintain discipline.
7. Communicate persuasively with both students and internal teams to drive buy-in for initiatives to ensure seamless execution and alignment toward shared goals.

Required Qualifications:

• Experience:

  0–2 years in operations, consulting, program management, customer-facing or growth roles.

• Education:

  Graduation completed
• Good communication and problem solving ability is a must

• Tech Skills: Excel

  – must be proficient in analyzing, tracking, and reporting data

Core Competencies:

• Strong

  business acumen

  and

  problem-solving ability

• High

  analytical thinking

  and ability to conduct

  root cause analysis

  , identify trends and make predictions
• Excellent

  communication

  skills and

  customer-first approach

• Initiator mindset

  – brings new ideas and takes ownership

• Hunger for learning

  and

  adaptability

Bonus Learning & Growth:

• Work on

  cross-functional projects

  in marketing and product
• Experience

  early decision-making responsibility

• A chance to experience

  leadership

  through batch ownership and outcome accountability
• Opportunity to work directly with leadership and work on strategic initiatives
• Fast-track growth based on performance, initiative, and business impact
• Drive independent projects that contribute to business efficiency, student outcomes, and product innovation

If you're someone who thrives on responsibility, wants to drive real change, and enjoys working across people and data – we’d love to meet you.