565 Operational Risk Jobs - Page 23

About The Role Collateral- Associate Program Manager Job TitleSenior Process Manager - SkillCollateral Chandigarh |Full-time (FT)|Financial Markets Shift Timings-APAC/EMEA/ NAM |Management Level- APGM The Client Lifecycle Practice team is a cross-functional team of operations, sales and marketing, technology, and product professionals who are all passionate about developing a global client lifecycle practice. The KYC (Know Your Customer) Operations Sr. Manager role is a unique intermediate management-level position within the KYC Practice team responsible for establishing KYC program delivery strategies, policies, procedures, and processes, and running KYC programs for eClerxs client delivery engagements. The overall objective of this role is to ensure the development and management of KYC programs at eClerx. In this role, you will not only be responsible for operations management, but also collaborate with KYC process SMEs, product managers, and technologists to set new standards in the KYC and Client Lifecycle space, and shape and crystallize our playbook for innovating at scale. Specifically, you will have two functional roles Collateral- Associate Program Manager Responsibilities- Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. Operations Management Manage KYC Operations for eClerxs clients in line with global and regional regulatory requirements. Monitor and resolve issues, and establish preventative controls to manage operations risk. Oversee the day-to-day global operations to ensure the team is operating effectively. Ensure controls designed to minimize the operational risks are in place and satisfactory to clients. Lead delivery strategies aimed at improving client experience and mitigating regulatory concerns. Ensure procedures, policies, and guidelines are kept up to date for the program. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Oversee allocation of resources and costs to manage priorities to meet goals and objectives effectively. Qualifications- 8+ years of experience in KYC, AML, and Client Due Diligence Operations. KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Hands-on with the ability to multi-task Tech/ops transformation experience is a plus Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy. Consistently demonstrate clear and concise written and verbal communication. Experience in data analysis with intermediate/advanced Microsoft Office Suite skills. Proven ability to manage multiple activities and build/develop working relationships. Effective prioritization and time management. Exceptional ability to influence and motivate partners to the KYC process. Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail. Bachelor's degree/University degree or equivalent experience

We are looking for experienced TPRM (Third-Party Risk Management) Consultants with a strong background in the Life Sciences domain. The role involves conducting internal audits and third-party risk assessments focused on cybersecurity, compliance, operational, and fraud risks within pharmaceutical or healthcare settings. Candidates should be skilled in evaluating vendor risks, drafting SOPs and policies, performing gap analyses, and ensuring regulatory alignment. Relevant certifications like CISM, CISA, or CISSP are a plus. Location : - India(Remote) Preferably Hyderabad

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees that the risk management, internal control, and governance processes, are designed appropriately and operating effectively. The function comprises a number of Global and Regional Teams (covering Global Business Lines and Functions, and Country Audit Teams . We are currently seeking an experienced professional to join the Country Audit team. Principal Responsibilities Contribute to the annual audit planning, risk assessment and continuous monitoring exercises. Participate in audits of key risk areas and ensure audit is executed in line with the internal requirements and timelines. Fully understand the impact of findings and recommendations on the current business and operating environment and clearly articulate and communicate the issues and associated risks to stakeholders in a clear, confident and objective manner. Credibly engage and influence stakeholders in respect of the need to adjust, amend or improve internal controls within their business units. Act professionally at all times, exhibiting sound judgment and attention to detail when engaging with stakeholders. Liaise effectively with the audit manager and other team members during each phase of the audit in order to facilitate seamless completion of the assignment. Exercise proper due diligence while ensuring audit outcomes are properly investigated, escalated or fully resolved at the appropriate levels of management. Requirements Post Graduate with at least 3 - 5 years experience in Banking or Financial Services organization. Must have prior work experience in Audit in Big 4 or internal audit function in Banks. Candidates with professional qualifications like CA / ICWA / CFA / PGDBA, etc are preferred. Good knowledge of the financial services sector and some expertise in banking regulation, operational risk, credit risk and markets risk Excellent organization skills with strong attention to detail. Excellent written and verbal communication skills required and knowledge of Data Analytics is desirable Ability to manage time to deliver several assignments against tight deadlines

Job Summary summary of the role includes the following: As an internal voice of client, work together with Business, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Key Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Skills and Experience Minimum 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Good understanding of SWIFT Messaging Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Excellent team player Qualifications Graduate / Post - Graduate. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 6 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers 26511

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Role Purpose : Manage and control daily operations and administration of the payment operations (which includes FCY/LCY processing, regulatory filings, RBI liaison, Investigations etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis Regulatory reporting activities as per RBI and other regulators requirements Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner Ensure day to day processes are run as per defined procedure notes and policies Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring Principal Accountabilities: Impact on the Business: By constantly reviewing processes and systems including controls without hampering business flexibility. Also, by acquiring thorough knowledge on FEMA, FEDAI, SWIFT and other regulatory guidelines to guide the team in processing the transactions. Business Continuity Plan (BCP): Develop a Business Continuity Plan (BCP) for remittance products and conduct regular tests while noting the system performance, system up time, user training etc. Cost Management: Monitor costs on an ongoing basis and strive to reduce and optimize operations resources. Implement lean methodologies to continuously reduce waste and identify areas of revenue leakage Customers / Stakeholders: By ensuring that the transactions are processed as per laid down guidelines within the agreed Service Levels with the various businesses. Monitoring the customer complaints and relating them to the processes where applicable to bring about improvements. Prompt communication to all stake holders about any process change. Liaise with internal customers (business groups & GLCM team) to understand delivery requirements with regards to the remittance s products. Support significant customization within the product limitations and provide regular feedback to develop / improvise new products. Leadership & Teamwork: Monitor performance of the staff and create a culture of learning and growth in the unit. Identify training needs for staff and ensure that minimum training days requirements is met. By ensuring all staff is conversant with the procedure laid down in BIM , DIMs, FIMs & relevant regulations. Backups to be created for every type of activity in the unit. Also preparing a backup for self in the unit. Operational Effectiveness & Control : By complying with internal and external guidelines whilst processing the transactions and other guidelines provided by compliance. By monitoring the operational loss event occurrence and impact and take corrective action to minimise the occurrence and impacts. Ensure timely implementation of audit points (both internal and external) in the unit. By ensuring that all the returns due, from the department are prepared accurately and within the stipulated time limits Risk Management: The job holder must ensure that all internal (FIM/BIM, Internal Compliance and Audit) and external (RBI regulations) guidelines are followed. A key risk aspect where the job holder is expected to provide leadership is Fraud risk and information security risk. Identify risk mitigants & steps to ensure NIL OPR s. Ensure risk ids in Orion are reviewed periodically. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Observation of Internal Controls: Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimizing relations with regulators. Managing within the regulatory framework to avoid any reputational impact on the Bank is a major challenge. To develop a service delivery model for such regulatory processes which from time to time are passed on from RBI to Authorised Dealers. Balance the customers requirement and expectation with RBIs delivery model. Liaise and interact with all Customer Groups. An increasing business focus on remittances from LOBs and GLCM products requires the job holder to manage business expectations and at the same time keep the costs low and productivity high. Understanding of the FEMA framework and its interpretation. The job holder is expected to communicate effectively with all stakeholders to ensure that customers expectation is met and at the same time no compromise is made to the Banks position. Manage a team of officers and unionized staff. The growing workload needs to be handled with utmost efficiency / accuracy and the staff are motivated to project a good image of the department, bank and group as a whole. Analytical thinking is necessary for constant improvement of processes by identifying areas of weakness from the information and feedback received from processing and client servicing. Requirements This role requires 1-3 years of overall Banking exposure with 1 year of specialized experience in managing Remittances Operations. Skills required for success are: Fema knowledge People and Stakeholders Management Strong Communication and decision making ability Thinking and Problem solving skills Customer centric approach to support business growth Minimum Graduation or as required for the role, whichever is higher Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

The Associate Solution Architect is responsible for architecture/design, coding, testing based on project and business requirement, reviewing, and delivery on time. He or she also develops technical and conceptual specifications in support of the overall application design. In addition, the Associate Solution Architect also has to manage the assigned projects and program components to deliver services in accordance with established objectives, as we'll as provide technical guidance and presales support (estimation, solutions, and client pitch). The roles and responsibilities of the Associate Solution Architect include the following: Participating in technical requirements gathering and solution architecture for clients Interfacing with all levels of end users and addressing client issues Working collaboratively with teammates and demonstrating leadership on projects Understanding and leveraging key aspects of building operationally viable solutions Working very closely with the development team and participating in planning, estimating, scheduling, retrospectives, and any other team activities Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies Desired Skills: Minimum 6-8 years of industry experience In-depth knowledge and experience in various trending technologies, including WCF, MVC, entity framework, .Net 4.0, SQL server 2008 R2, and WPF Knowledge of all phases of the SDLC Excellent knowledge of the tools, techniques, and software and ability to apply them in developing programs as required Experience in software architecture and architecture best practices Skills in building service-based architectures Experience in working directly with clients Should be a self-starter and capable of operating on minimal management oversight Ability to work under pressure to meet agreed deadlines Passion, energy, and enthusiasm to drive results

As a Vice President, Compliance and Operations Risk Test Senior Lead within the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. You will be responsible for executing testing processes with precision and accountability, ensuring alignment with the firms highest risks. Your deep understanding of principles, practices, and theories in risk and control testing will be crucial in identifying unmitigated risks and ensuring a cohesive testing framework. You will leverage your advanced analytical thinking and control evaluation skills to conduct in-depth evaluations of complex issues, and your proficient business acumen to align testing efforts with strategic goals. Your role will also involve managing a diverse team, planning and organizing activities across different parts of the department, and making decisions that have a wide-ranging impact throughout the function. Job responsibilities Lead the execution of testing processes, ensuring all activities are completed accurately and on time, while maintaining open communication with stakeholders Utilize advanced analytical thinking to systematically evaluate various aspects of testing situations, identifying key information and making data-driven decisions Conduct in-depth control evaluations to identify control coverage gaps, verify control design and implementation, and assess control effectiveness Manage a diverse team, planning and organizing activities to integrate and coordinate work across different parts of the department Make strategic decisions that have a wide-ranging impact throughout the function, using your deep knowledge of risk and control testing principles, practices, and theories Required qualifications, capabilities, and skills 7+ years of experience in executing and managing testing processes within a risk and control environment Demonstrated advanced proficiency in analytical thinking, with a track record of systematically evaluating complex testing situations and making data-driven decisions Proven experience in conducting in-depth control evaluations, identifying control coverage gaps, and assessing control effectiveness Experience in leading diverse teams, with a focus on planning and organizing activities across different parts of a department Advanced proficiency in risk management and controls, with a history of making sound decisions in the best interest of the firm according to risk management practices and policies

You are a highly motivated individual with strong skills in advanced analytics, problem-solving, influencing, interpersonal communication, and collaboration, then you have found the right team. Join us as an Automation and Analytics Developer within the Conduct, Compliance, and Operational Risk (CCOR) domain. In this role, you will develop and maintain a diverse range of analytical tools, reports, and dashboards to uncover insights and manage risks effectively. You will work closely with Compliance and Operational Risk Managers, as we'll as key partners across various functions, including Data Science, Technology, and Business colleagues. As a Developer in our CCOR Data Analytics team, your responsibilities will include promoting and identifying opportunities for operational reengineering, and leading automation initiatives to streamline processes. You will have the chance to shape and improve our risk and control processes using data transformation tools such as Alteryx, Python, and SQL, while applying your knowledge of data science principles. Job Responsibilities Understands and develops automation solutions for the compliance and operational risk managers; builds analytical tools, reports, and dashboards to optimize and reduce manual processes. Identifies and leads automation initiatives to streamline processes. Creates reporting, interprets results, and conveys information in a concise, straightforward, and professional manner for all levels of operational staff from supervisors to senior-level management. Comprehends data requirements and accurately addresses related data quality edits efficiently. Spearheads projects and tasks by ensuring timely completion and articulates any issues and risks to management. Ensures the integrity of data through automated extraction, translation, processing, analysis, and reporting. Required Qualifications, Skills, and Capabilities Tool Sets - Strong knowledge of Alteryx, Tableau, Python or UIPath. Proficiency in Tableau is essential for creating interactive and insightful dashboards. Analytical - Independent, logical problem solver with the ability to synthesize data, identify trends, and project outcomes. Strong understanding of data science concepts and methodologies. Technical - Proficiency in PowerPoint and Excel; knowledge of databases and API connectivity. Fast Paced Multi-Tasker - Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail, and limited supervision with very short turnaround times. Demonstrates the ability to react quickly and decisively in high-stress situations. Interpersonal - Strong written and verbal communication skills with the ability to influence and work collaboratively with diverse/cross-functional teams. Develop and maintain effective relationships with a wide range of stakeholders. Presentation - Ability to create presentations for all levels of management and effectively report with an executive presence. Experience creating complex reporting with compelling key messages. Risk & Controls - Ability to work on Audit, Compliance, Risk, Control and Regulatory requirements in accordance with established procedures. Demonstrates accountability for work processes and the associated risks and controls. Demonstrates the ability to raise issues to relevant stakeholders or management with respect to the control environment. Project Management - Ability to lead an initiative, prioritize work, and meet deadlines, escalating any issues to management. Preferred Qualifications, Skills, and Capabilities Alteryx/Tableau/Python certification bachelors Degree, preferably majored in Computer Science, Statistics, Math, Business Administration, Finance, or Economics At least 4 years of experience in a related field. Experience in data science projects or coursework, with a focus on data analysis and predictive modeling Working Hours 1PM-10PM

Join JPMorgan Chase to drive excellence in compliance and risk management. Leverage your analytical skills and collaborate with cross-functional teams to make a significant impact. At JPMorgan Chase, you'll be part of a dynamic environment where your contributions are valued and your professional development is prioritized. Job Summary As an Associate Compliance and Operations Risk Test Senior Specialist within the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in executing tests with precision and accountability will ensure the seamless delivery of quality outcomes. You will be responsible for assessing the control environment, identifying gaps, and driving remediation efforts to mitigate risk. Your analytical thinking and problem-solving skills will be crucial in breaking down complex business objectives into manageable tasks and activities. By collaborating effectively with cross-functional teams and stakeholders, you will contribute to the firms business objectives and help us maintain our commitment to excellence. Job responsibilities Execute testing processes with precision and accountability, ensuring all activities are completed accurately and on time. Assess the control environment to identify gaps, verify controls are properly designed and implemented, and determine control effectiveness. Utilize analytical thinking to systematically organize, compare, and evaluate various aspects of a situation and environment to comprehend and identify key or underlying information. Collaborate with cross-functional teams and stakeholders to align testing efforts and ensure effective communication of testing outcomes. Propose and implement improvements to current testing methods, contributing to the overall efficiency and effectiveness of the firms risk management. Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in executing and managing testing processes within a risk and control environment. Proven ability to assess control environments, identify gaps, and drive remediation efforts to mitigate risk. Demonstrated proficiency in analytical thinking, with experience in organizing, comparing, and evaluating various aspects of a situation to identify key information. Experience in proposing and implementing improvements to testing methods, contributing to the efficiency and effectiveness of risk management processes. Proven track record of effective collaboration with cross-functional teams and stakeholders, with a focus on aligning testing efforts and communicating outcomes.

Conduct thorough analysis of transactional data, patterns, and trends to identify potential fraudulent activities, like first-party fraud risk. - Develop and maintain fraud detection systems and tools to proactively mitigate risks. - Investigate suspicious activities and transactions, determining root causes and developing strategies and statistical models to prevent future occurrences. - Implement and manage fraud detection technologies and tools, ensuring optimal functionality and efficiency. - Generate reports and presentations outlining fraud risks, incidents, and mitigation strategies for management review. - Collaborate with cross-functional teams, including risk management, operations, and compliance, to enhance fraud prevention measures. - Monitor industry trends, regulatory changes, and best practices to continually enhance fraud prevention strategies. - Utilize data analytics tools and methodologies to conduct in-depth assessments and generate reports on first-party fraud trends and potential vulnerabilities. - Stay updated on industry trends, emerging threats, and best practices related to first-party fraud prevention. - Work closely with law enforcement and regulatory agencies, when necessary, to address instances of first-party fraud. Skills Sales Highest Education Bachelor of Commerce Working Language English, Tamil

Summary of the role The Risk Manager (ERMF) in the relevant Business Units (BU). The Risk Manager identifies and assesses risks relevant to the organization, while advising and supporting on effective risk management practices. The Risk Manager will work closely with all business areas as well as the Enterprise Risk team to support the relevant Board of Directors in setting appropriate risk appetites and designing a robust internal control environment to mitigate the risks to which the BU is exposed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Promote and Embed Risk Culture Support the promotion, dissemination and communication of the ERMF in the relevant BUs. Foster a strong risk culture by ensuring the understanding and embeddedness of the ERMF in day-to-day activities particularly through the effective utilisation of the in-house risk system ERMA (Enterprise Risk Management Application). 2. Implementation of the ERMF Oversee the integration of the ERMF within the relevant BUs, focusing on the identification, assessment and management of material risks and their controls. Manage the alignment of the Risk Management Framework and governance mechanisms Establish, participate and manage running of Risk Committees as appropriate and manage Board approved governance documentation aligned to ERMF including Enterprise Risk Management Policy, Risk Appetite Statement and Risk Registers 3. Support the Ongoing Enhancement of the ERMF Assist the Group Head of Enterprise Risk with ongoing enhancement of the ERMF by proactively identifying new or emerging risks that could impact the BU or wider organisation Consolidate and analyze risk information to assess the potential impact on risk areas Drive the roll-out and completion of bi-annual 2LOD Risk and Control Self-Assessment (RCSA) and 1LOD Control Self Assessment (CSA) to ensure robust risk and control practices Compile and maintain ongoing and periodic risk reporting to keep stakeholders informed of risk trends and mitigation efforts. 4. Oversee Event and Decision Escalation Management Ensure the effective identification, management and remediation of risk-related events within the relevant BUs Establish and embed processes to track and close risk-related events in a timely manner Report or escalate any Events in line with Escalation protocol REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Waystone has an open and inclusive culture and we encourage candidates from varied backgrounds and experiences to apply. Education An internationally recognised professional qualification. Strong academic background including a Degree in Finance/Business/Economics or related field. Skills/Experience Demonstrable knowledge of risks identification, assessment, and management frameworks. Strong ability for design, implement and execution of control frameworks. An internationally recognised professional qualification or bachelors degree or significant experience in risk, compliance or operations-based control function Minimum of 5 years relevant experience in the financial sector with proven path of advancement Excellent interpersonal and communication skills, both written and verbal Ability to think strategically, prioritise effectively and balance competing deadlines and stakeholders First Name Last Name Email Phone Address City Province Postal Code Country India Resume Choose File No file selected Date Available Desired Pay Website, Blog, or Portfolio LinkedIn Profile URL Thank You Your application was submitted successfully

Job Summary The role holder will be a part of Manager in the Scenario Design Team within the Stress Testing hub in Bangalore. The Scenario Design Team (SDT) is involved in designing, maintaining and enriching stress scenarios for the Bank group, country-level stress tests and regulatory stress exercises. The SDT also maintains and develops the baseline scenario every quarter. Enterprise stress testing comprises the stress tests required by the Group, regions, country and risk management teams, and other senior stakeholders as required to inform Risk Appetite and the stress tests required by the Bank s regulators. The enterprise stress testing hub is also the centre of excellence for all strategic changes and operational controls, compliance attestation and policy setting for stress testing in the enterprise. The SDT is responsible for generating and/or rolling over the country-level and bank group-level economic stress scenarios which acts as an important input into the broader stress testing engines. The candidate has to have a strong grasp on economic concepts such as growth dynamics, interest rates, prices (inflation drivers) and government debt. The candidate should be able to help design and maintain scenarios across countries and be able to interact with in-country experts on economic matters specific to those countries scenarios. Key Responsibilities The candidate is expected to help in prepare and enrich scenarios for the purpose of various stress test outputs in enterprise stress testing exercises for the Group as well and Countries (covering all the Group, Regions and Countries). The candidate is also supposed to work with group team in creating scenarios for climate risk stress test. Primarily the candidate will support Quarterly Management Stress Tests by expanding and rolling forward scenarios on a rolling basis every quarter. This would include understanding regulatory asks, mandated macroeconomic paths, and expand the scenario when required. It will entail understanding the existing tools, improving upon them and developing new repository of scenarios which can be used with quick turn-around time. The candidate should ensure proper governance mechanism is built and maintained for scenarios that the team builds. Help the team prepare slides and research content supporting the respective scenarios developed. Skills and Experience The role holder is responsible for the following in undertaking the role: Deliver on the scenario requirements for the Enterprise-wide Stress Testing (EST) exercises across the Group Carry out the EST stress testing analytics work for the group. Ensure compliance to EST procedures, methodologies and controls. Manage any all governance related aspects of the execution of scenario building Drive process improvements and best practices for more efficiency and productivity Deliver adequate documentation on stress testing methodology subject to management, model validation, audit & regulatory scrutiny. Deliver on the operational risk framework for the scenario enrichment Work towards building an efficient processes for the scenario development process and consumption of data by downstream systems like SSplice and SBAP Qualifications Ensure compliance with the Operational Risk Framework requirements and that quantitative controls are in place and executed in full. Drive improvements in the scenario computations and automate manual processes for more efficiency and productivity. Manage all correspondence via their nominated work stream leads, support functions and stakeholders. Ensure compliance with governance related aspects of EST production and delivery. Working knowledge of coding in statistical packages (such as R ) would be preferable. This is a rapidly evolving space so the role holder must be comfortable with ambiguity and change. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 27356

Job Summary As an internal voice of client, work together with Business, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e. g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Key Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Skills and Experience Minimum 3 to 5 years of experience in custody operations/capital markets and have Good knowledge of securities market practices in trading and corporate action events. Awareness of exchange and depository operations Handled Domestic Clients Good interpersonal and communication skills, to deal with internal / external stakeholders. Working knowledge of MS Office applications Excellent team player Qualifications Graduate / Postgraduate of any stream. Valid certifications for below NISM courses ( if not in possession, should enrol and acquire within 3 months from date of joining the bank ) NISM Series VI: Depository Operations Certification Examination NISM Series VII: Securities Operations and Risk Management Certification Examination About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26510

Deliver trainings to Transaction monitoring Operations/ FCI. Lead or assist in the development and revision of content as applicable. Content amendment, translations (including initial work, review, signoff, rework). Consistent delivery of TM Operations technical training courseware. Deliver training programmes aligned to the annual training calendar. Manage Investigations, Education projects and programmes. Customers / Stakeholders Provide high quality and effective training deliveries within given timeframes. Provide post training support by tracking performance against learning curve targets. Implement remediation, upskill classes and other interventions as part of continuous improvement. Provide up to date reporting after each class facilitated. Coach & mentor trainees ensuring readiness in delivering to the level of performance required. Alignment with team members, onshore & Global Education in delivery method and content. Actively promote self-development and the usage of the different learning channels. Operational Effectiveness & Control Ensure employees adhere to the established operational risk controls in accordance with HSBC or regulatory standards and policies, especially given the regulatory implications associated with TM Operations. Ensure all actions take account of the likelihood of operational risk occurring and address any areas of concern in conjunction with operations management and/or the appropriate department. Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Requirements Minimum 1months relevant experience in the Transaction Monitoring / Investigations / AML domain is required. Background in Learning and Development/Training Environment, and experience in training techniques, methods, and evaluation is must. Prior experience in managing/supporting TM Operations / Investigations training programmes is an added advantage. Ability to explain technical aspects in simple way to various types of learners such as new hires and existing learners. Strong communication and presentation skills required with excellent planning and organisational skills. The role requires excellent inter-personal and communication skills with the role holder required to liaise and coordinate with Operations/Investigations management and team members across multiple sites. Highly effective in working with senior management and multiple stakeholders across GSCs and In-country sites. Adapts we'll to culturally diverse work environments with ability to manage resources in the most effective way to achieve cost/service levels. Should be a Team Player and collaborate with various teams across the multiple sites. Ability to provide constructive feedback. Ability to maintain control, direction, and motivation in an ever-changing environment. Ability to analyse large amounts of data efficiently, draw conclusions on what the data means, and actions required. Experience in training techniques, methods, and evaluation. Maintain the trainings records and relevant data always updated on the learning platform. CAMS / CFCS / ICA certification will be an added advantage.

Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. As an Affluent Relationship Manager, you will play a pivotal role in managing and growing our high-value customer base. You will be responsible for: Acquiring and retaining a portfolio of priority clients. Cross-selling wealth management products and services to customers. Providing exceptional customer service and building strong relationships with clients. Contributing to the overall success of the branch by achieving business performance measures. Role Requirements: Minimum of Five (5) years of proven and progressive wealth sales experience or equivalent. Strong understanding of financial planning fundamentals Excellent communication and interpersonal skills Ability to build strong relationships with clients. Proven track record in sales and customer service. Passion for delivering exceptional customer experiences. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realize their full potential. www. sc. com/careers 23185