Operation Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Turnkey Holidays

3 - 31 years

3 - 5 Lacs

mahalakshmipuram bengaluru/bangalore

Posted:18 hours ago| Platform: Apna logo

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Skills Required

planning scheduling service management contracts pricing compliance regulations support resolve coordination documentation reports payments

Work Mode

On-site

Job Type

Full Time

Job Description

1. Tour & Travel Operations Coordinate daily tour operations including itinerary planning, hotel bookings, transport arrangements, and activity scheduling. Liaise with suppliers (hotels, transporters, guides, etc.) to ensure timely and quality service delivery. Oversee ground handling and ensure smooth execution of group and FIT (Free Independent Traveler) tours. Monitor and manage last-minute changes, cancellations, and contingencies efficiently. 2. Vendor & Partner Management Develop and maintain relationships with local and international vendors. Negotiate rates and contracts with suppliers to ensure competitive pricing and service quality. Ensure compliance with company standards, safety regulations, and service agreements. 3. Customer Experience Provide operational support to clients before, during, and after travel. Resolve customer issues quickly and professionally to maintain client satisfaction. Collect client feedback and work with management to improve service delivery. 4. Coordination & Administration Collaborate with the sales and reservations teams to ensure alignment between bookings and operations. Prepare travel documentation (vouchers, itineraries, invoices, etc.). Maintain accurate operational records and reports for management review. 5. Financial & Compliance Monitor tour budgets, handle vendor payments, and track operational costs. Ensure compliance with tourism regulations, company policies, and safety standards.

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Operation Manager