Operation Manager

The Operations Manager position at Pushpa Junction, Calicut requires a minimum of 3 years of experience in Operations Management. As an Operations Manager, you will be responsible for overseeing and coordinating daily operational activities. Your role will involve demonstrating strong leadership skills, hands-on operational experience, and effective team management abilities to achieve desired results. Your key responsibilities will include supervising daily office operations to ensure a smooth business flow, managing staffing, training, and sales teams to meet performance goals, planning and implementing training programs, monitoring and guiding team performance to align with business objectives, managing client services, documentation, and operational planning, collaborating across departments to resolve bottlenecks and improve processes, conducting training sessions on operational management, assisting leadership in system improvements, tool integrations, and automation adoption, and ensuring timely compliance with business policies and procedures. To excel in this role, you should possess a strong understanding of operational functions within a business environment, experience in team management and cross-functional coordination, proficiency in training design and delivery with a focus on sales and operations, knowledge of tools like HRMS, CRM, and IVR for workflow automation, excellent communication, organizational, and problem-solving abilities, multitasking skills, adaptability to changes, and professional presentation and training facilitation skills. This is a full-time, permanent position with benefits including cell phone and internet reimbursement. The work schedule is during the day, with fixed and morning shifts. Proficiency in English is required for this in-person role.,