Operation & Customer Service Executive

AKASHICHEM is a leading regional chemical distribution & supply chain provider with its facilities and offices across the Asia Pacific. We have diversified businesses in various industries ranging from Industrial / Specialty Gases, Refrigerants & Industrial chemicals.

Our people are always at the forefront in technological advancement, in knowledge and skills with one goal in mind – “to provide superior value to our customers and suppliers”.

With our Global presence we are a RELIABLE ONE-STOP CHEMICAL PROVIDER to the industry.

Job Overview:

We are seeking a detail-oriented and proactive individual to manage day-to-day operations including invoice preparation, warehouse & stock control, and customer service support. The role requires coordination between sales, logistics, and customers to ensure smooth business operations.

Key Responsibilities:

Invoicing & Documentation

• Prepare and process customer invoices accurately.
• Maintain billing records and ensure timely payments.
• Coordinate with accounts team for reconciliations.

Warehouse & Stock Management

• Maintain stock levels and update inventory records.
• Monitor inward & outward movement of goods.
• Coordinate with suppliers and logistics for timely deliveries.
• Conduct regular stock audits and ensure accuracy.

Customer Service

• Respond to customer inquiries via phone, email, and in person.
• Resolve customer complaints and escalate issues when necessary
• Provide product and order status updates to customers.
• Build strong customer relationships for repeat business.

Qualifications & Skills:

• Graduate in Commerce / Business Administration or equivalent.
• Proficiency in MS Office (Excel, Word) and ERP/Inventory systems.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Prior experience in invoicing, stock management, or customer service preferred.

Compensation:

• Salary as per industry standards.
• Additional benefits as per company policy

INTERESTED CANDIDATES PLEASE APPLY WITH RESUME IN ENGLISH

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Work from home

Application Question(s):

• Kindly state your current and expected salary

Language:

• English (Preferred)
• Hindi (Preferred)