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Operation Associate

The Future University

3 years

2 - 3 Lacs

sahibzada ajit singh nagar punjab india

Posted:4 days ago| Platform:

Apply

Skills Required

crm monitoring automation marketing erp support troubleshooting reports management excel pivot salesforce data

Work Mode

On-site

Job Type

Full Time

Job Description

Primary title:

Operations Associate

Location:

Mohali (On-site)

Role & Responsibilities

Maintain and update customer records accurately within the CRM system.
Assist in implementing and monitoring CRM workflows, pipelines, and automation for smooth operations.
Coordinate with tech teams to ensure CRM integrations with other business tools (e.g., email, marketing automation, ERP) are functioning smoothly.
Provide first-level support to internal teams on CRM usage, troubleshooting, and best practices.
Generate dashboards and reports from the CRM to provide insights on sales, leads, and customer engagement.
Work closely with sales, marketing, and customer success teams to streamline lead management and improve customer experience.

Skills & Qualifications

Must-Have

1–3 years of experience
Strong MS Excel skills (vlookups, pivot tables), comfort with CRM/ERP systems (Salesforce, Zoho, or similar) and accurate data entry.
Organised, deadline-driven, and able to work full-time on-site with flexible hours during peak events.

Skills: management,crm,excel

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