1 - 5 years
1 - 4 Lacs
Posted:4 days ago|
Platform:
Work from Office
Full Time
* International Customer Service
* Voice Process
* International BPO
* Customer service
* US Voice
1.Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals,
2. Developing core consulting skills around communication, questioning, listening, report writing and presenting,
3.Proficiency in using Microsoft suiteg4.Awareness of the regulatory requirements in respect of advised and non-advised sales,5.Strong verbal and written communication skills at all levels, both internally and externally,
Excellent organization skills, with the ability to work to tight deadlines and manage multiple tasks,
6.High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation7.Effective negotiation skills with stakeholders,8.Strong interpersonal and project management abilities, Ability to work under pressure and tackle problem efficiently.
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