Onboarding Manager

You will be a part of PhonePe Limited, a company in India that offers a wide range of financial products such as Insurance, Lending, and Wealth distribution. In addition, the company also ventures into new consumer tech businesses like hyperlocal e-commerce and a localized App Store for the Android ecosystem. PhonePe is dedicated to providing every Indian with an equal opportunity to enhance their progress by facilitating the flow of money and access to services. At PhonePe, the work culture is centered around ensuring that you can bring your best self to work every day. The company values creating the right environment for its employees, empowering them, and trusting them to make the right decisions. Employees are encouraged to take ownership of their work right from the beginning. PhonePe employees are known for solving complex problems efficiently and building frameworks from scratch. If you are passionate about building platforms that impact millions, collaborating with top minds, and achieving your goals swiftly and purposefully, then PhonePe is the place for you. As part of your role, some of the key responsibilities include understanding PA guidelines and RBI Master Direction of KYC, driving key initiatives, process improvements, and resolving challenges in the Merchant onboarding process. You will also be responsible for monitoring day-to-day operational tasks and metrics, collaborating with cross-functional leads and internal stakeholders, developing critical operational processes, and identifying opportunities for process improvements. Effective team building and ensuring high operational metrics are also vital aspects of the role. To be eligible for this role, you should have experience in handling cross-functional or Merchant queries and regulatory inquiries, possess expert Microsoft Office skills, and demonstrate the ability to switch tasks while staying organized. Additionally, a minimum of two years of experience in a people management role, excellent communication skills, and the capability to make presentations to large and small groups are required. PhonePe emphasizes the importance of creating a positive and collaborative team environment where employees can excel. The company values enthusiastic individuals who are passionate about technology and strive to make a significant impact through their work. If you are someone who enjoys developing technology that reaches millions, collaborating with talented individuals, and pursuing your dreams with determination and speed, then PhonePe is the ideal place for you.,