Omni Sport Leader

Role Overview: Decathlon is seeking a dynamic and passionate Omni Sport Leader to join the team in Kochi. As an Omni Sport Leader, you will specialize in women's trekking and hiking, providing expert advice to customers and enhancing their shopping experience. Your role will involve guiding customers in their product choices, ensuring top-notch service, and contributing to the store's success. If you have a deep love for outdoor activities and enjoy sharing your knowledge, this opportunity is perfect for you. Key Responsibilities: - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories. - Share knowledge about trekking and hiking techniques, best practices, and safety guidelines to enhance the customer experience. - Provide personalized assistance based on individual needs and preferences for maximum satisfaction. - Maintain a well-organized and visually appealing store environment with proper display and stocking of products. - Collaborate with the team to meet sales targets, focusing on trekking and hiking products. - Stay updated on the latest trends in trekking and hiking to offer relevant product recommendations. - Participate in training programs to enhance product knowledge and customer service skills. - Handle customer inquiries, requests, and complaints professionally and efficiently. - Work closely with team members to support store operations and create a positive shopping experience. - Actively promote Decathlon's range of trekking and hiking products through marketing and sales activities. Qualification Required: - Strong passion for trekking and hiking with knowledge of related equipment. - Excellent verbal communication and interpersonal skills. - Customer service orientation with a desire to help customers achieve outdoor goals. - Proactive and self-motivated attitude. - Prior experience in a similar role or background in outdoor sports preferred. - Fluency in English and local language(s). - Strong organizational skills for efficient store management. Company Details: No additional details of the company are mentioned in the job description.,