Omni Sport Leader

Role Overview: Decathlon is seeking a dynamic and passionate Omni Sport Leader to join the team in Kochi. As an Omni Sport Leader, you will specialize in women's trekking and hiking, providing expert advice to customers and enhancing their shopping experience. Your role will be crucial in guiding customers through product choices, ensuring top-notch service, and contributing to the store's success. If you have a deep love for outdoor activities and want to share your knowledge, this is the perfect opportunity for you. Key Responsibilities: - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories - Share knowledge about trekking and hiking techniques, best practices, and safety guidelines - Provide personalized service tailored to individual customer needs and preferences - Maintain a well-organized and visually appealing store environment - Collaborate with the store team to meet sales targets focusing on trekking and hiking products - Keep up-to-date with the latest trends in trekking and hiking - Participate in training programs to enhance product knowledge and customer service skills - Handle customer inquiries, requests, and complaints with professionalism - Work closely with team members to support store operations - Actively promote Decathlon's range of trekking and hiking products Qualification Required: - Strong passion for trekking and hiking - Excellent communication and interpersonal skills - Customer service orientation - Proactive and self-motivated attitude - Prior experience in a similar role or background in outdoor sports preferred - Fluency in English and local language(s) - Strong organizational skills Additional Company Details: Decathlon offers a competitive monthly salary of 23,000 to 25,000 with opportunities for career development and employee discounts on products. Employees can enjoy a dynamic work environment that emphasizes outdoor activities and excellent customer service.,