48 Customer Assistance Jobs

Looking to build your career in customer support and client servicing within the financial services industry Were seeking a proactive and customer-focused professional to join our Membership (Customer Support) team. Location : [Confidential India] Qualification : Diploma / Graduate in Commerce, Finance, Business Management, or IT Experience : 2 3 years in customer support / client servicing (banking, insurance, mutual funds preferred) Key Responsibilities Handle customer queries via phone and email; ensure resolution within TAT. Coordinate with internal teams for query resolution and escalate issues when needed. Perform system testing of customer support software, including upgrades. Prepare...

Role Overview: As a Tech Support in our team, your primary responsibility is to provide technical assistance and support to merchants facing issues with our products or services. Your goal is to resolve problems efficiently, ensuring merchant satisfaction and enhancing their overall experience. Key Responsibilities: - Troubleshooting: Analyzing and diagnosing technical issues reported by merchants to identify root causes and provide appropriate solutions. - Customer Assistance: Communicating with merchants through various channels to understand concerns, gather information, and offer step-by-step instructions to resolve issues. - Issue Resolution: Using technical knowledge to promptly resolv...

As a Technical Support Specialist, your role will focus on providing technical support and expertise to the sales team and customers during the sales process. Your expertise will be crucial in answering questions about products, providing in-depth demonstrations, and assisting customers in maximizing the benefits of their purchases. Your responsibilities will include diagnosing, troubleshooting, repairing, and debugging complex systems. Key Responsibilities: - Answering questions about products and product lines - Providing in-depth demonstrations of products - Assisting customers in maximizing the benefits of their purchases - Diagnosing, troubleshooting, repairing, and debugging complex sy...

As a Customer Success Associate - L1 at Siemens, you will play a crucial role in delivering exceptional customer service to our international clients, particularly those who speak Dutch or German. Your primary responsibilities will include: - Providing customer assistance and resolving issues in Dutch/German and English languages. - Documenting customer interactions and maintaining accurate records in the system. - Ensuring timely resolution of customer queries from start to finish. - Adhering to communication guidelines with a professional and courteous demeanor. - Collaborating with internal teams to address complex problems effectively. To qualify for this position, you should meet the fo...

**Job Description:** As a Travel Coordinator, your role will involve preparing itineraries, proposals, and costings for clients. You will be responsible for planning complete itineraries according to clients" specifications. Additionally, you will need to have an understanding of visa processes and rules. Your job will also entail liaising with airlines, DMCs, hotels, and tour operators to negotiate rates effectively. On tour assistance to customers will also be a part of your responsibilities. **Key Responsibilities:** - Experience with FIT, GIT, and MICE is preferred but not mandatory - Prepare itineraries, proposals, and costings - Plan complete itineraries as per clients" specifications ...

Job description: We are looking for a dynamic and customer-focused Customer Support Executive to join our team at our Kanhangad office. The ideal candidate should possess excellent communication skills and a passion for providing exceptional customer service. Key Responsibilities: * Customer Assistance: Handle customer inquiries via phone, email, and chat, providing prompt and accurate responses to ensure customer satisfaction. * Issue Resolution: Identify, troubleshoot, and resolve customer issues efficiently, escalating cases as needed to ensure timely resolution. * Customer Relationship Management: Build and maintain positive relationships with customers, fostering trust and loyalty. * Fe...

As a Store Helper at Singhal Traders - India in Haldwani, you will play a crucial role in supporting inventory management, product organization, customer assistance, and overall store upkeep. Your responsibilities will include handling tasks such as lifting and moving items, ensuring a tidy store layout, and providing support to customers when needed. - Support inventory management by lifting and moving items within the store. - Ensure a tidy store layout for easy access to products. - Provide assistance to customers as required. - Possess physical stamina to effectively lift and move various items within the store. - Attention to detail. - Proactive attitude towards maintaining an organized...

Job Summary HealthSy Pharmacy is looking for a proactive and dependable Store Assistant to support day-to-day operations at our retail pharmacy. The Store Assistant will work closely with the Store Pharmacist to ensure smooth functioning of the store, including inventory handling, billing support, customer interaction, and maintaining store hygiene. This role is crucial in ensuring operational efficiency, excellent customer service, and timely stock handling. Key Responsibilities ? Customer Assistance: Greet and guide customers, assist in locating products, and direct prescription queries to the pharmacist. ? Billing & Transactions: Support billing operations by preparing invoices and ensuri...

Job description Tata Consulting Engineers Limited is looking for Business Support - Consultant - Technology Vertical to join our dynamic team and embark on a rewarding career journey Customer Assistance: Providing timely and helpful support to customers who reach out with inquiries, problems, or requests for assistance Issue Resolution: Diagnosing and troubleshooting technical issues, product malfunctions, or service disruptions, and offering solutions or workarounds Technical Expertise: Demonstrating a deep understanding of the products, services, or systems being supported, and staying updated on changes and updates Communication: Communicating with customers via various channels, such as ...

Role Overview: Decathlon is seeking a dynamic and passionate Omni Sport Leader to join the team in Kochi. As an Omni Sport Leader, you will specialize in women's trekking and hiking, providing expert advice to customers and enhancing their shopping experience. Your role will involve guiding customers in their product choices, ensuring top-notch service, and contributing to the store's success. If you have a deep love for outdoor activities and enjoy sharing your knowledge, this opportunity is perfect for you. Key Responsibilities: - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories. - Share knowledge about trekking and hiking techniqu...

Job Description: Fashion Consultant with Sales AND Brand Location:AND SHOPPERS STOP MITTAL MALL AJMER About AND: AND is a leading womens fashion brand known for its stylish, elegant, and contemporary clothing collections. We are dedicated to offering modern fashion that is versatile and flattering, helping women feel confident and stylish. We are currently looking for passionate and enthusiastic individuals to join our team as Fashion Consultants with Sales Responsibilities at our store in Vegas Mall, New Delhi. If you have a keen eye for fashion and a love for providing excellent customer service, we would love to meet you! Roles and Responsibilities: Customer Assistance: Provide personaliz...

Role Overview: As a candidate for this position, you will be required to utilize your charismatic and pleasing personality to assist customers in making informed buying choices. Your academic knowledge will be instrumental in guiding customers on styling options. Understanding the needs, tastes, and preferences of prospective customers will enable you to effectively guide them towards the most suitable products. Your role will also involve actively assisting customers in decision-making processes to facilitate successful sales. Additionally, you will be responsible for maintaining visual merchandising standards and warmly welcoming walk-in customers. Key Responsibilities: - Assist customers ...

You will be joining our team as a customer-oriented Support Executive. Your role will involve managing customer inquiries, resolving issues, and ensuring overall customer satisfaction through various communication channels such as phone, email, and chat. **Key Responsibilities:** **Customer Assistance:** - Respond to customer queries and issues promptly and professionally through phone calls, emails, and chat. - Provide accurate information about product features, functionalities, and services. - Resolve concerns effectively to maintain high levels of customer satisfaction. **Issue Resolution:** - Troubleshoot and resolve customer complaints or product-related issues in a timely and efficien...

As a Technical Trainer, your primary responsibility will be to impart technical knowledge, skills, and best application practices through onsite training and sampling. You will guide the applicator team on the correct usage and provide suggestions on product application. Additionally, you will assist customers by conducting site visits, attending meetings, and handling complaints at the site level. Key Responsibilities: - Conduct onsite training sessions to demonstrate the proper usage of products and showcase their performance through hands-on demos. - Visit two to three sites daily to ensure effective training and support. - Travel within the city or outstation as required to meet client n...

Customer Support Executive Digital Journey Assistance (Voice Process) Location: Thane (Wagle Estate) | Work from Office | On Payroll Freshers – 19,000 Inhand Experienced – Up to 25,000 Inhand + Incentives (4k–20k) What You’ll Do: Assist customers with app download & onboarding Provide product information & resolve queries Handle 85–90 calls/day (Non-Sales process) Languages: Tamil / Telugu / Malayalam / Kannada Why Join: Fixed salary + High incentives Growth in Finance/BFSI sector Direct payroll | No consultancy charges Eligibility: HSC / Graduate | Freshers & Experienced up to 2+ years Limited Vacancies – Apply Now & Start Your Career in a Leading Finance Company! HR Sakshi wa.me/+918976721...

Areas of Responsibility: Security Program Development: Spearheaded the creation and management of a robust security program to protect organizational assets from various threats. Risk Assessment : Conducted comprehensive security risk assessments, collaborating with internal and external teams to identify vulnerabilities and continuously improve security measures through audits and reviews. Incident Investigation : Led investigations into reported crimes, injuries, theft, and unusual incidents, ensuring thorough analysis and case management on an individual basis. Resource Management : Determined and allocated investigative resources effectively to meet case objectives, ensuring optimal outc...

Are you tech-savvy with a knack for problem-solving This is your chance to work in an international process with a top-tier salary and great perks! Located in Gurgaon, you will have the opportunity to provide end-to-end customer assistance and issue resolution, while documenting and tracking customer interactions effectively. Troubleshooting and resolving technical queries efficiently will be a key part of your responsibilities. We are looking for individuals with a tech background and at least 6 months of experience in a technical role. Graduates and undergraduates both are welcome to apply. Excellent communication skills are a must, along with a passion for customer support and problem-sol...

You should be able to assist individuals in achieving their dreams by guiding them to invest in the right place and helping them build confidence in their future. Your role will contribute to the growth of our organization, making it more transparent and trustworthy.,

As a Camera Store Keeper, you will play a crucial role in the effective management and organization of camera equipment and related accessories within the store. Your responsibilities will include receiving, storing, and issuing camera equipment, maintaining accurate inventory records, assisting customers with their inquiries, and ensuring that the store operates smoothly. Inventory Management: You will be responsible for receiving, inspecting, and recording incoming camera equipment and accessories. Additionally, maintaining accurate and up-to-date inventory records using computerized systems will be a key part of your role. You will conduct regular stock checks to ensure proper levels of i...

The role of a Tech Support at our office in JP Nagar, Bangalore involves providing technical assistance and support to merchants facing issues with our products, services, or systems. Your main objective will be to efficiently resolve merchants" problems, ensuring their satisfaction and enhancing their overall experience. Your responsibilities will include analyzing and diagnosing technical issues reported by merchants, identifying root causes, and finding appropriate solutions. You will communicate with merchants through various channels to understand their concerns, provide guidance, and offer step-by-step instructions to resolve their issues. Utilizing your technical knowledge, you will w...

You will be responsible for greeting and welcoming passengers at the airport, as well as responding to any questions they may have. Your duties will include checking in baggage, making reservations, and assisting with airline gates and seats. You will also be helping customers with proper luggage tags and pasting bar codes, as well as assisting disabled passengers and those traveling with small children. If you are a fresher looking to work as Ground Staff/Customer Service Associate for a leading airline, this is a great opportunity for both males and females. Your role will involve providing excellent customer service and ensuring smooth operations at the airport. For further information or...

About Role Flight Attendants ensure passenger safety, comfort, and service on board. At Airways, our attendants provide excellent hospitality and handle in-flight needs with professionalism and care. Eligibility Criteria -Intermediate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate-Aviation Certificate Responsibilities Passenger Safety Briefing Emergency Response In-flight Service Customer Assistance Cabin Preparation

Join TalentPop App as a Digital Sales & Support Representative! TalentPop App is redefining how e-commerce brands connect with their customers by collaborating with fast-growing online businesses to deliver top-tier service and sales support. If you are someone who excels at transforming questions into solutions, challenges into opportunities, and conversations into conversions, then this role is perfect for you. We are seeking a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you will support customers throughout their shopping experience, contribute to sales goals, and retention efforts. If you are ready to make an impact while w...

As a Customer Assistance representative, your primary responsibility will be to greet guests, provide guidance, and address any queries or concerns they may have. In addition, you will be operating ticket counters or food & beverage counters using the POS system. Taking and serving orders at concession stands with accuracy and speed is also part of your duties. You will also be involved in auditorium tasks such as ushering, ticket checks, and maintaining cleanliness. It will be your role to promote combo offers, loyalty programs, and new products to customers while ensuring a friendly, fast, and clean service environment. This is a full-time position suitable for freshers, offering benefits ...

As a member of our financial services team, your primary responsibility will be to assist customers in acquiring various products including school loans, college loans, business loans, home loans, LAP loans, cold storage loans, and other available options. This will involve meeting with customers at their preferred location to provide detailed explanations of our services, assist in collecting necessary documentation, and ensure that all files are received accurately to facilitate smooth processing. It is essential to maintain a high level of professionalism, accuracy, and focus on customer satisfaction during each client interaction. This is a freelance position with a contract length of 6 ...