Omni Sport Leader

As an Omni Sport Leader at Decathlon in Kochi, your role is crucial in specializing in women's trekking and hiking, providing expert advice, enhancing customer shopping experience, and contributing to the store's success. Your deep love for outdoor activities and willingness to share your knowledge will make you a valuable asset to the team. - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories - Share your knowledge about trekking and hiking techniques, best practices, and safety guidelines - Provide tailored assistance to customers based on their individual needs and preferences - Maintain a well-organized and visually appealing store environment for trekking and hiking products - Collaborate with the store team to meet sales targets and contribute to the overall store success - Keep up-to-date with the latest trends in trekking and hiking to offer relevant product recommendations - Participate in training programs to enhance your product knowledge and customer service skills - Handle customer inquiries, requests, and complaints with professionalism and efficiency - Work closely with team members to support store operations and create a positive shopping experience - Actively promote Decathlon's range of trekking and hiking products through marketing and sales activities - A strong passion for trekking and hiking with extensive knowledge of related equipment, clothing, and accessories - Excellent verbal communication and interpersonal skills - Strong customer service orientation with a genuine desire to help customers achieve their outdoor goals - Proactive and self-motivated with the ability to work independently and as part of a team - Prior experience in a similar role or a background in outdoor sports is preferred - Fluency in English and local language(s) for effective communication - Strong organizational skills to manage store displays, inventory, and customer interactions efficiently Enjoy a competitive monthly salary of 23,000 to 25,000 at Decathlon with opportunities for career growth, employee discounts, and a dynamic work environment that emphasizes outdoor activities and excellent customer service.,