Office Administrator

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About The Organization:

Livingware Home Fashion Pvt. Ltd., founded in 2011 and based in Delhi, is a leading manufacturer and supplier of premium home textile products. Our range includes bath rugs, mattress toppers, bedding sets, towels, and bed linens designed for comfort and style. We combine quality craftsmanship with contemporary design to enhance modern living spaces. Serving households, retailers, and hospitality clients across India, we are known for our reliability, consistency, and attention to detail.

Key Responsibilities:

1.Client Communication & Coordination

•Handle inbound calls from clients to understand product specifications and order requirements.

•Record and share order details with the production team for timely processing.

•Coordinate with clients for self-pickup or delivery arrangements.

2. Order & Production Coordination

•Follow up with the production team to confirm product readiness and generate challans.

•Ensure dispatch schedules are aligned with client timelines.

3. Payments & Ledger Management

•Track client payments, prepayments and post-delivery collections.

•Coordinate with the logistics vendor for delivery and payment collection.

•Verify payment status before dispatch; update and reconcile ledger entries.

•Support the finance team with invoice generation, documentation, and filing.

4. Logistics & Documentation

•Liaise with logistics vendors to manage shipments, delivery tracking, and payment recovery.

•Maintain accurate records of challans, invoices, and delivery receipts.

•Handle calls and communication with customs departments or freight forwarders when needed.

•Maintain organized paper-based documentation for all operational transactions.

Key Requirements:

•Bachelor’s degree in Business Administration, Commerce, or a related field.

•1–3 years of experience in office administration, logistics coordination, or client servicing.

•Good command of Busy, MS Office (Excel, Word) and familiarity with accounting/ERP systems.

•Strong communication, follow-up, and organizational skills.

•Attention to detail and comfort working in a document-heavy environment.

“Office Administrator_ Livingware”