Posted:1 month ago| Platform:
Work from Office
Full Time
The job incumbent is to act as key account Manager as Primary responsibility for identified CV customers on a day-to-day basis. He is the main customer interface, especially for all commercial issues such as the acquisition of profitable business or Maintaining healthy Margins Main Tasks Key responsibility to maintain and grow business relationship with customer. Provide ongoing support to the customer in regard to all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations). Responsible to ensure GMS for the Account is maintained as per targets. Serve as a liaison between the customer and the M+H departments, process the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department) Responsible for Quote preparation, Prepare the price/cost analysis Responsible for operational sales planning and future forecast Prepare and conduct the price negotiations for the new projects Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regard to budget, deadlines etc. Prepare and conduct the negotiations regarding product modifications and prices during the production phase within given limits Act as a team member in the sales and customer projects Your Profile Internal: Product Marketing, R&D/Engineering, Program Management/Team; Logistics, Quality. External: dedicated customers Key Performance Indicators/Key Result Areas Business Acquisition Flawless Project Executions EBIT/PR/GMS improvement Customer satisfaction Experience BE with MBA At least 5 to 10 years of relevant sales and project experience handling TML / VECV account Experience in sales and project management in the automotive industry. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure
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