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Job Summary: We are looking for a dynamic Organizational Change Management (OCM) & Content Enablement Specialist to drive successful change adoption and develop engaging, impactful content to support enterprise technology implementations (such as SAP, Salesforce, or other cloud platforms). The ideal candidate will be experienced in managing change initiatives and skilled in creating training materials, newsletters, audio/video content, and end-user documentation. Experience with tools like SAP Enable Now is a strong advantage. Key Responsibilities: Organizational Change Management (OCM): Develop and execute change management strategies and plans to support large-scale IT initiatives. Conduct stakeholder analysis, impact assessments, and change readiness evaluations. Create and execute communication plans to ensure clarity and buy-in from all stakeholders. Facilitate workshops, training sessions, and end-user engagement programs. Monitor adoption and address resistance through continuous support and feedback loops. Content Enablement: Design and develop learning and enablement materials such as how-to guides, process documents, FAQs, and quick reference cards. Create multimedia content (newsletters, videos, infographics, audio guides) to enhance learning and communication. Maintain and update knowledge base content and learning portals. Collaborate with technical teams, trainers, and business units to gather input and ensure content accuracy. Tool Usage (Optional but Preferred): Create and manage in-application help, simulations, and guided tours using tools such as SAP Enable Now or equivalent. Use platforms like Camtasia, Adobe Captivate, Microsoft PowerPoint, or other eLearning tools. Requirements: Bachelor's degree in Communications, Organizational Development, HR, Business Administration, or related field. 5+ years of experience in OCM, L&D, or Content Enablement roles. Strong understanding of change management principles and methodologies (e.g., Prosci, ADKAR). Proficient in content creation tools and multimedia production. Experience with enterprise software platforms (SAP, Oracle, Salesforce, etc.). Excellent verbal and written communication skills. Strong collaboration and stakeholder management skills. Show more Show less
