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0.0 - 4.0 years

1 - 3 Lacs

Bengaluru, Mumbai (All Areas)

Hybrid

Job Description Job Title: Premiums Handler Department: Reinsurance Servicing Division: GGB Reinsurance Location: Mumbai Work Arrangement: Hybrid Work Shift: TBD Level/Band: Trainee, Advisor, and Senior Advisor (Level 8373) Reports To: Business Support Team Supervisor / Assistant Manager About Gallagher Gallagher is the 4th largest insurance broking and risk management company globally , with over 35,000 employees . Headquartered in Rolling Meadows, IL (USA) , Gallagher delivers world-class service in insurance, risk management, and consulting. The Gallagher Service Center (GSC) supports global business operations and regulatory needs while improving speed to market. With a presence across five Indian locations (Bangalore, Mumbai, Pune, Kolhapur, Shimoga), GSC has been a strategic partner for nearly two decades. At Gallagher, we empower our employees to take initiative, innovate, and make a meaningful impact. About the Department The GGB UK Reinsurance team offers end-to-end backend support to brokers. The Mumbai operations focus on premium processing, treaty, and claims administration across global reinsurance accounts. Job Summary The Premiums Handler will be responsible for processing various types of reinsurance premiums , monitoring account life cycles , and resolving queries from internal and external stakeholders. Primary Responsibilities Process multi-currency premiums (PPC & PPW) within SLA Prepare LPANS , perform market submissions , and handle LORS splits Resolve bureau queries Communicate proactively with stakeholders Handle internal and external inquiries Assist team members in query resolution Prepare internal reports Perform document analysis and calculations Secondary Responsibilities Contribute to team success through collaboration and continuous improvement Willingness to work extended hours when required Flexible with work shifts Skills and Competencies Proficiency in MS Office Strong analytical and communication skills Attention to detail and deadline-oriented Team player with a proactive attitude Qualifications Education: Bachelors or Masters degree (any discipline) Experience: 0–2+ years preferred (open to freshers with good analytical and communication skills) Career Path Entry-level to mid-level growth within the Reinsurance Servicing domain under structured career progression (Trainee > Advisor > Sr. Advisor > Specialist) Other Details Selection Process: Interviews + assessments (as applicable) Salary & Benefits: As per company standards Perks: Hybrid work model, learning & development programs, global exposure Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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0.0 - 5.0 years

2 - 4 Lacs

Kota, Ajmer, Jaipur

Work from Office

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157172 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Role & responsibilities Review, validate, and process incoming financial or operational transactions (e.g., payments, transfers, claims, orders). Ensure all data entry is accurate and completed within established deadlines. Investigate and resolve discrepancies or errors in transactions. Maintain compliance with internal procedures, regulatory requirements, and quality standards. Respond to internal or external inquiries related to transaction processing. Escalate complex or unresolved issues to appropriate departments or management. Maintain records of transactions and update databases and logs as needed. Collaborate with other departments such as finance, customer support, or IT to ensure seamless transaction handling. Preferred candidate profile

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0.0 - 5.0 years

1 - 4 Lacs

Hyderabad, Bangalore Rural, Chennai

Work from Office

Dear candidate We have urgent requirement in sales/operation with world largest matrimony Email at kritika@adviserjob.com Whatsapp-9873213664

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0.0 - 3.0 years

2 - 3 Lacs

Kharghar

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 3 Lacs

Manesar

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 4.0 years

0 - 0 Lacs

chennai

On-site

Excellent Opportunity for Fresher and Experienced * Any Graduation / Diploma / HSC are eligible * Arrears Accepted * Salary - Upto 4 Lakhs Per Annum * 2 day off * Night Shift (6pm - 3am) * Free CAB Call / whatsapp: Jeevitha - 8925733223 Teena - 9791173799

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0.0 - 3.0 years

1 - 3 Lacs

Bhiwani

Work from Office

Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

1 - 3 Lacs

Coimbatore

Work from Office

Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 3 Lacs

Panvel

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

1 - 3 Lacs

Pimpri-Chinchwad

Work from Office

Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

1 - 3 Lacs

Navi Mumbai

Work from Office

Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 3 Lacs

Mumbai Suburban

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

1 - 3 Lacs

Baliapur

Work from Office

Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 3 Lacs

Thane

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 3 Lacs

Mohali

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 3 Lacs

Pune

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 3 Lacs

Ghaziabad

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

1 - 3 Lacs

Kharar

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 - 3.0 years

1 - 3 Lacs

Dombivli

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Posted 3 weeks ago

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0.0 - 3.0 years

1 - 3 Lacs

Faridabad

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Posted 3 weeks ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

Mohali

Work from Office

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Posted 3 weeks ago

Apply
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