9036 Non Voice Jobs - Page 30

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members. Job Requirements Minimum 2 years of experience in a related field. Strong understanding of non-voice processes and email chat backend operations. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skil...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members. Job Requirements Minimum 2 years of experience in a related field. Strong understanding of non-voice processes and email chat backend operations. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skil...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members when necessary. Job Requirements Minimum 2 years of experience in a related field, preferably in the BPM/BPO industry. Strong understanding of non-voice processes and email chat support. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlin...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members when necessary. Job Requirements Minimum 2 years of experience in a related field, preferably in the BPM/BPO industry. Strong understanding of non-voice processes and email chat support. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlin...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members. Job Requirements Minimum 2 years of experience in a related field. Strong understanding of non-voice processes and email chat backend operations. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skil...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members when necessary. Job Requirements Minimum 2 years of experience in a related field, preferably in the BPM/BPO industry. Strong understanding of non-voice processes and email chat support. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlin...

We are looking for a highly motivated and enthusiastic individual to join our team as a Banking Travel & Associate Non Tech Fresher in the HR industry. The ideal candidate should be a fresher with no prior experience. Roles and Responsibility Manage banking operations, including travel and non-tech related tasks. Provide excellent customer service and support to clients. Collaborate with team members to achieve business objectives. Develop and implement process improvements to increase efficiency. Maintain accurate records and reports of transactions. Ensure compliance with company policies and procedures. Job Requirements Strong communication and interpersonal skills. Ability to work in a f...

We are looking for a skilled professional to join our team as a Chat Support & Blended Process specialist in Kolkata. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns efficiently. Handle blended processes, including both human and automated interactions with customers. Utilize problem-solving skills to address complex issues and provide effective solutions. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions and transactions. Continuously...

We are looking for a highly motivated and enthusiastic individual to join our team as a Banking Travel & Associate Non Tech Fresher in the HR industry. The ideal candidate should be a fresher with no prior experience. Roles and Responsibility Manage banking operations, including travel and non-tech related tasks. Provide excellent customer service and support to clients. Collaborate with team members to achieve business objectives. Develop and implement process improvements to increase efficiency. Maintain accurate records and reports of transactions. Ensure compliance with company policies and procedures. Job Requirements Strong communication and interpersonal skills. Ability to work in a f...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide exceptional customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior team members. Job Requirements Minimum 2 years of experience in a related field. Strong understanding of non-voice processes and email chat support. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skills. Experie...

We are looking for a highly motivated and enthusiastic individual to join our team as a Banking Travel & Associate Non Tech Fresher in the HR industry. The ideal candidate should be a fresher with no prior experience. Roles and Responsibility Manage banking operations, including travel and non-tech related tasks. Provide excellent customer service and support to clients. Collaborate with team members to achieve business objectives. Develop and implement process improvements to increase efficiency. Maintain accurate records and reports of transactions. Ensure compliance with company policies and procedures. Job Requirements Strong communication and interpersonal skills. Ability to work in a f...

Roles and Responsibility Handle customer inquiries and resolve issues through chat and voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Meet performance targets and quality standards set by the company. Continuously update knowledge of products and services to provide accurate information to customers. Job Requirements Minimum 1 year of experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simul...

Roles and Responsibility Handle customer inquiries and resolve issues through chat and voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Meet performance targets and quality standards set by the company. Continuously update knowledge of products and services to provide accurate information to customers. Job Requirements Minimum 1 year of experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simul...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior management when necessary. Job Requirements Minimum 4 years of experience in a related field, preferably in BPO or BPM industry. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and meet deadlines. Proficiency in using computer applications and software. Stron...

We are looking for a highly motivated and enthusiastic individual to join our team as an Email & Chat Associate in Gurgaon. The ideal candidate should be a fresher with excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries via email and chat support professionally. Provide timely and accurate responses to customer queries and concerns. Utilize problem-solving skills to resolve complex issues efficiently. Collaborate with internal teams to enhance customer experience and satisfaction. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality stan...

Roles and Responsibility Manage and respond to customer inquiries via email and chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and maintain knowledge of products and services. Analyze and report on customer interactions and feedback. Identify and escalate complex issues to senior management when necessary. Job Requirements Minimum 4 years of experience in a related field, preferably in BPO or BPM industry. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and meet deadlines. Proficiency in using computer applications and software. Stron...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer satisfaction. Maintain high product knowledge to effectively communicate with customers. Work in a fast-paced environment, meeting performance targets and deadlines. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability ...

Roles and Responsibility Handle customer inquiries and resolve issues through chat and voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Meet performance targets and quality standards set by the company. Continuously update knowledge of products and services to provide accurate information to customers. Job Requirements Minimum 1 year of experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simul...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer satisfaction. Maintain high product knowledge to effectively communicate with customers. Work in a fast-paced environment, meeting performance targets and deadlines. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability ...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...