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1.0 - 5.0 years

4 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 35000 Madhia 9335248912 aliya 8097951194

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0.0 - 5.0 years

1 - 4 Lacs

Kolkata, Lucknow

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We are hiring for chat process and international voice process Freshers and Experience both can apply Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Zeba 7304275215 Ahad 7251866218

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1.0 - 3.0 years

2 - 4 Lacs

Chennai

Work from Office

Dear Candidates, Greetings From Teleperformance!!! Graduation Mandatory. Minimum 1 year experience in any International non voice. 5 days working and 2 days rotational week. Pick up and drop provided. Job Location: Ambattur. Salary Max 4.00 LPA Looking for immediate Joiners. Good communication skill. Interested candidates Please Walk in with your updated resume and ID Proof and Meet HR Sreevedha/HR Mohan. Regards Sreevedha/Mohan

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0.0 - 5.0 years

1 - 5 Lacs

Noida, Gwalior, Lucknow

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078 9073639536 8882138273 9147047909 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 8882138273 9073639536 9147047909

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078 9073639536 8882138273 9147047909 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 8882138273 9073639536 9147047909

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0.0 - 2.0 years

1 - 1 Lacs

Mumbai, Navi Mumbai

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Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience Summary Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. CategoryBack office/Data Handling or Data Management Working ConditionsFixed evening shift (5 days working). Saturdays and Sundays are fixed off . Education Skills Any graduate: BA/B.Com/B.Sc(Non Technical), MA, M.Com, MBA(Part time), PGDM.All 6 semester original mark sheets in hard copy is mandator .Work Location: Airoli. Note: Mandatory to carry hardcopy of CV.

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0.0 years

0 - 1 Lacs

Chennai

Work from Office

HCL Tech - Mega Walkin Drive for Freshers _ 10-Jul-2025 to 11-Jul-2025 Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply) Candidate must completed there degrees. Educational Qualification: Graduate in any stream. *Engineering graduates will not be considered* Shift: Us Shifts Mode of interview: Walkin Date: 10- July- -2025 to - 11 -July-2025 Timing: 11:00 AM to 3:00 PM Contact HR: Nandhinee HR Interview Location: ETA 3 - HCL Navalur - Block 3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai , Tamil Nadu, 600130 You can also refer your friends for this role. Perks and Benefits : MNCCab facility (two way) (Upto 30 Kms Only)Salary : great in the industryExcellent working environmentFree Cab for female employeesInternational TrainersWorld class exposure How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.Our company is extremely diverse with 165 nationalities represented.We offer the opportunity to work with colleagues across the globe.We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

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0.0 - 5.0 years

4 - 6 Lacs

New Delhi, Gurugram

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HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT GAURIKA 9871961666

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0.0 - 2.0 years

1 - 3 Lacs

Noida

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Job description ""Excellent opportunity for a Pass-out Graduate Fresher/BPO Experience candidate"" Compunnel Inc. is hiring for "US HR Onboarding" for the US Market and seeking passionate individuals. Date- 9th July '25 Mode -Walk-in- Drive Timing- 5:00 PM - 9:00 PM Location - Compunnel Inc. C4, C Block, Sector 58, Noida, Uttar Pradesh - 201301 Note- should be Graduate & above (no backlogs) and should be comfortable working in the night shift Designation: US HR Onboarding Shift Timings: 7:00 PM - 4 AM IST Work Location: Work from the Office (Noida). CTC Range- 2.00 LPA- 4.00 LPA + huge incentives + free pick drop 5 days of working and Saturday and Sunday fixed off. Candidate profile:- A ny experience of working with US/UK or Canadian process. Holds experience of working with the Inbound/Outbound process. Should have worked with clients/customers in the past. Comfortable working in the night shift. Excellent communication skills and a stable profile are mandatory. The HR Onboarding Representative is responsible for gathering the necessary paperwork, is involved in the timely completion of client-specific pre-employment requirements, and completes the compliance formalities for all new hires. Key Responsibilities : - To initiate and complete all Onboardings that are assigned via the Placement Tracker on the Company Portal To clearly communicate about the details of the offer, involved paperwork and company policies. Coordinate with the candidates for the completion of drug screening and immunizations as per clients requirements. Responsible for regular follow-up with employees to complete the Onboarding documentation and provide timely updates to the delivery managers/ clients. Review To ensure that the compliance is met fully with respect to Background check clearance, Onboarding and Client Documentation, I9 and e-verify. Share first day reporting instructions, orientation about the payroll process, Timesheet Submission, Benefits Enrollment Process on or before the start date of the candidate. Promotes and sends the Post-Onboarding Surveys

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1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

Work from Office

SUMMARY Job Description (IT Recruiter Fresher) We are looking for enthusiastic junior IT recruiter with 6 months to 2 years of experience to join our recruitment team. This role involves sourcing, screening, and coordinating with candidates for various IT positions across domains like software development, cloud, data, and ERP. As a fresher with a technical background, you will receive structured training on recruitment processes, tools, and client handling, enabling you to understand technical requirements and match the right talent. Strong communication, learning agility, and an interest in HR and technology are essential. Roles and Responsibilities Upgrade your skills by working on end-to-end recruitment for leading MNC companies. Sourcing Candidates from various Job portals like Naukri /Monster/Shine and Linkedin. Screening the candidate's resumes and contacting relevant candidates. Assess knowledge, Communication skills aptitude, and experience of the applicant. Arranging interviews for selected candidates with the chosen company. Excellent learning skills and maintaining good relationships with candidates. Requirements Requirements Required Qualification: Must be a graduate in B.Tech/MCA / BCA/ BE/ BSC 6 months to 2 Years of Experience into IT Recruitment. Excellent English communication skills . Interested to make career into IT recruitment Sound Technical Skills Must be comfortable working under a target Must be living within 5 to 7 kms nearby Marathahalli or can relocate nearby Marathahalli. Must be living in Bangalore currently. Benefits Timings: Day shift (9:30 AM 7:00 PM) 5 days Working (Saturday & Sunday off) Interested candidate can apply .

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

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Onclient Solutions P Ltd is looking for Customer Service Associate to join our dynamic team and embark on a rewarding career journeyRespond to customer inquiries via phone, email, or live chat in a timely and professional manner.Resolve customer complaints and issues, and escalate to higher-level management as necessary.Record customer interactions and transactions in a customer service database.Maintain a thorough knowledge of the company's products, services, and processes.Provide customers with information about product features, pricing, and availability.Cross-sell and upsell products and services to meet customer needs and increase sales.Process customer orders, returns, and exchanges in a timely and efficient manner.Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.

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1.0 - 6.0 years

1 - 4 Lacs

Hyderabad

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Exp: 1 yr expr into Technical support chat Salary: 4 LPA Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Interview: Direct walk in Thanks Js4u 9600445623/7826055629

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0.0 - 2.0 years

1 - 1 Lacs

Mumbai, Navi Mumbai

Work from Office

Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience Summary Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. CategoryBack office/Data Handling or Data ManagementWorking ConditionsFixed evening shift (5 days working). Saturdays and Sundays are fixed off.Education SkillsAny graduate: BA/B.Com/B.Sc(Non Technical), MA, M.Com, MBA(Part time), PGDM.All 6 semester original mark sheets in hard copy is mandatory.Work LocationAiroli. Note: Mandatory to carry hardcopy of CV. Preferred candidate profile

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1.0 - 6.0 years

5 - 8 Lacs

Bengaluru

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Handle social media voice processes for the ecommerce business. Engage with customers through voice communication to address their queries and concerns. Provide excellent customer service and ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve performance targets. Qualifications and Skills: Graduates only. Minimum 1 year of experience in a BPO voice process. Excellent verbal communication skills in English and Hindi/ kannada/Tamil/Telegu/Malyalam Proficiency in typing (30 words per minute with 85% accuracy).

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1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

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Accentrix solution is looking for Customer Support Professional - Semi Voice Process to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Qualification : Any Graduate Language: Candidate should be fluent In English and Hindi average

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0.0 - 1.0 years

2 - 5 Lacs

Bengaluru

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Accentrix solution is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Edu: 10+2 / Any Graduate Excellent Communication

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1.0 - 4.0 years

2 - 5 Lacs

Bengaluru

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Accentrix solution is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Any Graduate with a minimum 6 months exp or MBA fresher Candidate should be fluent in English (Versant Level 4) and Hindi

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