Fresher - Non-Voice - Ahmedabad

0 years

0 - 2 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are hiring for Freshers in Ahmedabad!!!

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Role Objective

Evaluating pre-recorded audio calls and transcripts for the Ads for Quality and Compliance parameters outlined. Based on the guidelines provided, identify and evaluate potential frauds or any possibility of customers' sensitive information being collected or misused by the advertisers (relating to call quality, scam etc.)

Role responsibilities

  • Obtain consumer / provider information by listening to telephone calls/ text & messages
  • Determine eligibility by comparing consumer / provider information to requirements
  • Based on the pre-recorded calls, Identify Scam/Phishing and customers sensitive information
  • Meet the required target and quality metrics
  • Work effectively with other teams

Skills/Qualifications

  • Comprehensive and analytical skills
  • Excellent Communication Skills able to understand US/ UK Accent
  • Decision making skills
  • Strong Logical/ Analytical skills (cognitive ability)
  • Extremely proactive and organized with a track record of success in a team environment
  • Basic knowledge of excel sheets
  • Any Graduate

Please reach us at

pravallika.u@launchioconsulting.in

+91 8247631324

Note: Please read the JD before applying and we highly recommend people in Ahmedabad only to apply for this Job

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