Product Support Specialist

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About the Role

Product Support Specialist

Key Responsibilities

• Provide technical support for Windows-based products and solutions.
• Troubleshoot, diagnose, and resolve product-related issues in a timely manner.
• Collaborate with cross-functional teams to escalate and resolve complex issues.
• Maintain accurate documentation of reported issues and resolutions.
• Ensure high levels of customer satisfaction through professional communication and problem-solving.

Requirements

• Proven experience working with Windows products.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team-oriented environment.
• Immediate availability to join.

What We Offer

• Competitive salary package (₹5 LPA – ₹7 LPA depending on experience).
• Opportunity to work in a collaborative and dynamic environment.
• Career growth and learning opportunities.