4159 Non Voice Jobs - Page 27

**Bpo Hiring** English & Tamil Voice & Non Voice Process Salary 14k in hand Language: English +Tamil. Min 1 yr of experience is required Location :Chennai Voice & Non Voice process Call Ancy 9487577302 for more info. . . . . Required Candidate profile Language- English + Tamil Location - Chennai. Graduation Mandatory. Min 1 yr Experience in BPO Immediate joiners preferred

Job Role: Customer Support Executive Location: Jaipur Experience : 1-2 years Working Days : 6 days About Brand: Minimalist (https://www.beminimalist.co) is a science-driven homegrown brand committed to bringing efficacy & transparency. The brand stays true to its vision of offering unambiguous, solution and efficacy-based products. We are among the fastest-growing brands in India. We believe in high-quality products made using best-in-class ingredients at our own manufacturing facility. We are currently in the expansion phase. We have started with Skincare and recently launched our haircare completing an assortment of about 60 SKUs. Focusing on being omnipresent, we have expanded our base in SE-Asia, US, UK and GCC & other geographies. This creates an incredible opportunity for professionals like yourself to join us and be a part of this growth journey. Key Responsibilities: We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate possesses excellent communication skills, and is committed to delivering outstanding customer service. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Resolve customer complaints and issues efficiently and effectively. Provide product information and assistance to customers. Escalate unresolved issues to the appropriate department for further investigation and resolution. Resolve customer complaints and issues efficiently and effectively within SLA Keep accurate records of customer interactions and transactions. Identify and recommend process improvements to enhance the customer experience. Build and maintain positive relationships with customers. Stay up-to-date on product knowledge and company policies. Competencies: Bachelors degree or equivalent work experience, preferably in skincare, cosmetics, or a related field. Proven experience in customer support or a similar role, with a strong track record of providing excellent service to customers. Excellent communication skills, both verbal and written Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.

Customer support role in Advertisement management domain As a customer support associate candidate has to monitor and co-ordinate the ads which are broadcasted on air Rotational shift (including night shifts) Graduates Only ( No pursuing candidates) Freshers and Experience (up to 1-2 years) are eligible Preferred candidate profile: Exellent English Communication skills Knowledge Of Basic Computer Operations. Excellent Listening And Speaking Skills. Excellent Analytical & Multitasking Skills. Experience Of Working On Excel Data Driven Modules Perks and benefits : Cab facility for eligible ones shift allowances Life time MNC Exposure

Greetings from IntouchCX ! Urgent Hiring | International Non-Voice - Apply Now! HR Name- Rilson Dsouza HR Contact - 8147091046 HR Email - rilson.dsouza@intouchcx.com Please note - Do not walkin on Saturday & Sunday Role & responsibilities The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Preferred candidate profile Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Basic technical literacy (familiarity with CRM tools, chat platforms, and helpdesk software). Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Exclusive Employee Benefits: Complimentary Two-Way Cab Service Hassle-free daily commute Free Meals Stay energized throughout your shift Comprehensive Health Insurance Weave got you covered PF & Other Statutory Benefits Secure your future Walk-in's are welcome- Monday to Friday between 10:00Am - 1:00Pm Mention HR name in the Resume (HR- Rilson Dsouza) Location- 92/1B, Electronic City Phase I, Electronic City, Bengaluru, Karnataka 560100 https://maps.app.goo.gl/UnX4TVzSdTfhyWrC7

SUMMARY Job Opening: International Customer Support Role Our client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Vikhroli, Mumbai and requires working from the office. Responsibilities: Handle customer inquiries via phone in different time zones Provide professional and positive responses to global clients Adapt to working in rotational shifts, including night shifts Demonstrate excellent verbal and written communication skills in English Apply knowledge of customer service principles and practices Requirements Requirements: Graduates or Master's degree holders Excellent English communication skills Willingness to work in rotational shifts, including night shifts Upto 6 months of experience(Freshers can also apply) Note: 2 days of rotational week off and 5 days of working. Graduates or Master's degree holders Excellent English communication skills Willingness to work in rotational shifts, including night shifts Benefits Both Way CAB facilities available Salary: Upto 28k monthly CTC

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available Call : HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Pavithra R @ 9538804043 (call or whats app) Email id : pavithra.rjobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details pavithra R @ 9538804043 pavithra.rjobfactory@gmail.com

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572840 7290845078 9147047909 9147047908 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480 7290845078 9147047909 9147047908

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Hi Jobseekers, We are looking for a motivated and empathetic Customer Support Executive to join our team. Job Title: Customer Support Executive Location: Gurgaon Salary: Up to 3.5 LPA Requirements: UG/Grad + Fresher/Experience all can apply Salary - 21k CTC - 30K CTC (Depending upon the experience) + Performance Based Incentives Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner Troubleshoot basic issues related to products or services Maintain a positive, empathetic, and professional attitude toward customers at all times Document customer interactions and escalate complex issues to the appropriate department Follow up with customers to ensure resolution and satisfaction Work closely with internal teams to improve customer experience How to apply - Interested can connect over call at: 7388872578 (Namrata)

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Premium Handler Department : Reinsurance Servicing Division : GGB Reinsurance Location : Mumbai Work Arrangement : Hybrid Work Shift : Rotational shift Primary Responsibilities : Process multi-currency premiums (PPC & PPW) within SLA Prepare LPANS , perform market submissions , and handle LORS splits Resolve bureau queries Communicate proactively with stakeholders Handle internal and external inquiries Assist team members in query resolution Prepare internal reports Perform document analysis and calculations Secondary Responsibilities : Contribute to team success through collaboration and continuous improvement Willingness to work extended hours when required Flexible with work shifts Skills and Competencies : Proficiency in MS Office Strong analytical and communication skills Attention to detail and deadline-oriented Team player with a proactive attitude Qualifications : Education : Bachelors or Masters degree (any discipline) Experience : 2+ years preferred (open to freshers with good analytical and communication skills) Career Path : Entry-level to mid-level growth within the Reinsurance Servicing domain under structured career progression (Trainee > Advisor > Sr. Advisor > Specialist) Other Details : Selection Process: Interviews + assessments (as applicable) Salary & Benefits: As per company standards Perks: Hybrid work model, learning & development programs, global exposure Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492 / Whatsapp @ 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Premium Handler Department : Reinsurance Servicing Division : GGB Reinsurance Location : Mumbai Work Arrangement : Hybrid Work Shift : Rotational shift Primary Responsibilities : Process multi-currency premiums (PPC & PPW) within SLA Prepare LPANS , perform market submissions , and handle LORS splits Resolve bureau queries Communicate proactively with stakeholders Handle internal and external inquiries Assist team members in query resolution Prepare internal reports Perform document analysis and calculations Secondary Responsibilities : Contribute to team success through collaboration and continuous improvement Willingness to work extended hours when required Flexible with work shifts Skills and Competencies : Proficiency in MS Office Strong analytical and communication skills Attention to detail and deadline-oriented Team player with a proactive attitude Qualifications : Education : Bachelors or Masters degree (any discipline) Experience : 2+ years preferred (open to freshers with good analytical and communication skills) Career Path : Entry-level to mid-level growth within the Reinsurance Servicing domain under structured career progression (Trainee > Advisor > Sr. Advisor > Specialist) Other Details : Selection Process: Interviews + assessments (as applicable) Salary & Benefits: As per company standards Perks: Hybrid work model, learning & development programs, global exposure Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / Whatsapp @ 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************