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SBM Bank India
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Team Member - Contact Center Operations (Voice & Non-voice)

Team Member - Contact Center Operations (Voice & Non-voice)

0 - 3 years

|

2 - 3 Lacs

mumbai suburban

Posted:3 weeks ago| Platform:

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Skills Required

spoken english call center operations contact center management non voice voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deliver excellent customer support over phone or Chat, and social media using CRM tools, through clear communication and empathy.
Adapt to changing processes and tools while taking ownership to meet service standards.
Ensure accurate documentation and professional communication.
Demonstrate adaptability, problem-solving, and accountability to deliver timely resolutions and consistently meet service standards.
Candidate should be comfortable working in MIDC Andheri office in rotating shifts.

More Jobs at SBM Bank India

Team Member - Contact Center Operations (Voice & Non-voice)

mumbai suburban

Experience: Not specified

INR 2 - 3 Lacs

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