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Non-Voice Customer Service Executive

0 - 2 years

2 Lacs

Ghaziabad Delhi Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Non Voice Process Blended Process BPO Email Support Fluent English Customer Service Typing Speed Non Voice Bpo Non Voice Verbal Communication Email Process ICSE Chat Process Communication Skills Spoken English Written Communication Chat cbse

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Professionals!! Greetings from Shining Stars!! HIRING FOR THE NON VOICE PROCESS FOR MULTINATIONAL BPO FOR NOIDA LOCATION Positions - 1. Non-Voice Customer Care Executive REQUIREMENT - ANY GRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE. Salary - Fresher - Upto 18k ctc , 14k in-hand Experience - Upto 23k ctc , 19k in- hand Facilities - Cabs provide in Odd hours 6 days working Rotational Shift with Rotational Off Excellent communication required Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible.. Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences. Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction. How to Apply: For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 connect on this no. Please allow us time to revert and request you to drop either a text or drop your resume over the same number. Thanks & Regards Kaynat Khan HR Executive ShiningstarsITPL

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Shining Stars Institution & travels
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www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

302 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    Director of Operations

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