Network Support Engineer

• A network support engineer installs, maintains, and troubleshoots network systems and hardware, ensuring reliable connectivity and high performance. Key responsibilities include configuring network devices (routers, firewalls), monitoring system performance, resolving technical issues, implementing security measures, performing regular maintenance, and documenting network configurations. They often collaborate with other IT teams and provide technical support to end-users to ensure efficient operation of the organization's IT infrastructure.

Key Responsibilities

• Installation & Configuration:

Set up and configure network hardware (routers, switches, firewalls) and software, including operating systems and security applications.

• Maintenance & Upgrades:

Perform routine maintenance, apply software patches, upgrade existing equipment, and plan for future network development and scaling.

• Monitoring & Performance:

Oversee network performance, analyze usage and traffic, and make adjustments to ensure optimal speed and reliability.

• Troubleshooting & Resolution:

Diagnose and resolve network issues, whether they are hardware, software, or connectivity problems, to minimize downtime and impact on productivity.

• Security:

Implement and maintain security measures, such as firewalls and anti-virus protection, to safeguard sensitive data.

• Documentation:

Record network configurations, processes, and procedures for future reference and training purposes.

• Collaboration:

Work with other IT teams, vendors, and management to align network solutions with business goals and ensure efficient operation of IT resources.

• Technical Support:

Provide technical assistance, guidance, and training to other staff and end-users.

• Skills & Qualifications

• Education:

A bachelor's degree in Computer Science, Information Technology, or a related field is often required.

• Certifications:

Relevant certifications such as Cisco CCNA or CompTIA Network+ are valuable.

• Technical Skills:

Strong knowledge of network protocols (TCP/IP), network hardware, and cloud networking.

• Problem-Solving:

Excellent analytical and problem-solving skills to identify and resolve complex network issues.

• Communication:

Strong verbal and written communication skills to explain technical concepts to various stakeholders.

• Tamil candidates only

Job Type: Full-time

Pay: ₹186,809.97 - ₹885,555.88 per year

Benefits:

• Food provided

Work Location: In person