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NTT DATA, Inc.
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Network Support Analyst

Network Support Analyst

NTT DATA, Inc.

1 - 4 years

3 - 5 Lacs

noida hyderabad bengaluru

Posted:1 day ago| Platform:

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Skills Required

noc network support troubleshooting network operations itil switching eigrp network engineering networking bgp ccnp vrrp routing technical support vlan lan vlan configuration mpls network administration ospf stp vtp cisco routers hsrp ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 339476
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Support Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Requirements:

Network Support Analyst at Grade 6 in NOC/Network Operations.

Must be a Graduate. BTech/BE or any other technical degree preferred

Good communication,comprehension and writing skills.

Should be willing to work in rotational shift with 24x7 support window

Job description:

Provide L2 technical guidance in activities associated with identification, prioritization, and resolution of reported tickets.

Activities include recognition, research, isolation, resolution and follow up steps.

Participate in a supportive role by acting as a liaison between clients and departments within the client infrastructure.

Good troubleshooting knowledge for implementing and maintaining Cisco networks for our clients. As a Cisco network engineer, you will be responsible for installing Cisco networks.

Sound knowledge of ITIL best practices around Incident and Request Management procedures.

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Network Support Analyst