Network Support Analyst

• The Network Engineer is responsible for designing and implementing functional network infrastructure and security, providing first and second level technical support to all internal clients/employees.
• The position monitors, troubleshoots, and diagnoses network performance, confidentiality, integrity and availability.
• Engineering projects to address and resolve business needs
• Design and deploy functional networks (LAN, WLAN, WAN)
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability
• If situation demands, requires working during US Day hours/India night shift hours.

Technical Skill

• Strong networking background with a focus on Cisco routers and switches hardware
• Extensive knowledge and experience of Core Routing and Switching design, configuration, and troubleshooting
• Routing protocols OSPF, EIGRP, BGP, ISIS
• WAN connectivity
• Spanning-tree, Port Channels, Load balancing,
• Multicast PIM Sparse/Dense, MSDP, NAT
• Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
• Excellent understanding of VPN - site to site, client, IPSEC (including the protocol suite), IKE, DMVPN, tunnel modes, Tunnels between ASAs, Routers * Knowledge and experience of Network Security, including the design, configuration, and tuning of Cisco and Palo Alto appliances
• Strong background in wireless communication design, configuration * Wireless site assessment and audit
• Perform network modelling, analysis, and planning
• MPLS traffic engineering design, configuration, and troubleshooting
• LDP, TDP, RSVP Label distribution
• MPBGP-VPNv4, Multi-VRF and VRF-Lite
• Extensive knowledge of Datacenter design utilizing the Nexus product line
• Cisco Application Centric Networking
• Strong knowledge of the Cisco ASR 9000 product line
• Implementing Cisco ASA series Firewalls, ISE, and ACS security solutions. Ability to configure and troubleshoot a wide variety of customer VPNs.
• Implementing Cisco Wireless Controllers, Access-Points, and Unified Access solutions.
• Load balancing traffic patterns (Cisco, F5, Citrix).
• Experience in embedded software development would be added advantage
• Experience in rail industry and troubleshooting Rail Communication devices such as Powerview, TALOS, Linux operating system would be advantage.
• Experience in implementing Check Point Products and features would be advantageous

Qualifications and Education Requirements

• Bachelors degree in CS, CIS, Math, MIS, or related Technology field
• CISCO certification would be advantage.