Network Operations Support Engineer

Next Mantra Solution Private Limited

10 years

0 Lacs

Delhi Delhi India

Posted:1 month ago| Platform:

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Skills Required

network support networks troubleshooting management resolve routing subnetting firewall security ids filtering vpn mfa integration monitoring patch software compliance backup configuration restore documentation audits reports collaboration escalation diagnostics wireshark nagios solarwinds technology

Work Mode

Remote

Job Type

Full Time

Job Description

We're Hiring: Network Operations Support Engineer Location: Bengaluru, Delhi, Lucknow Experience: 1–10 Years Mode: Full-Time | On-Site/Remote/Hybrid We are looking for a skilled and proactive Network Operations Support Engineer to join our growing IT infrastructure team. If you enjoy tackling escalated issues, managing secure networks, and playing a key role in uptime and performance — we’d love to hear from you. Key Responsibilities Network Troubleshooting & Management Resolve escalated L1 issues such as switch ports, connectivity, and basic routing Monitor and maintain network health using advanced tools Assist with VLANs, subnetting, and routing protocol configurations Firewall & Security Device Administration Modify firewall rules under change protocols Monitor traffic logs, block attempts, and support IDS/IPS updates Manage proxies and web filtering policies VPN & Remote Access Support Troubleshoot VPN issues on client and firewall sides Support SSL certificates and MFA integration Maintain secure site-to-site VPN connections Security Monitoring & Incident Handling Respond to alerts such as failed logins, malware, and unauthorized access Support malware isolation and incident handling Patch & Update Management Apply firmware and software updates Monitor endpoint security compliance Backup & Configuration Management Maintain and restore network device backups Keep configuration documentation updated Compliance & Policy Enforcement Ensure adherence to security and network policies Support audits with reports, logs, and configurations Collaboration & Escalation Work with L3 teams for complex issues Document diagnostics thoroughly for escalation What You Need Hands-on experience with switches, routers, VPNs, and firewalls Familiarity with tools like Wireshark, Nagios, SolarWinds, etc. Working knowledge of IDS/IPS, proxy servers, and MFA Strong troubleshooting and documentation skills Industry Technology, Information and Internet Employment Type Full-time Show more Show less

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Network Operations Support Engineer