National Nacora Operations Manager

It's more than a job

As an Insurance professional at Kuehne+Nagel, your job is to help individuals and companies manage and mitigate risks associated with their supply chain. At the same time, your work helps create memorable experiences for people around the world. For example, your expertise empowers our teams to master the transportation and storage of fine wines so that couples and friends can enjoy dates and celebrations. Insurance work at Kuehne+Nagel contributes to more than we imagine.‎You will be part of our Nacora team, adding your expertise + skills to the delivery of Customer + Operational Excellence. Your primary objective will be to oversee overall operations, encompassing the Global Shared Service Center Claims, Local Insurance Broking operations, and the management of Marine Cargo + Liability + Employee Health Insurance Claims.

How you create impact

• Oversee Nacora Operations to ensure process enhancement and quality service delivery to uphold high standards of service excellence.
• Lead and inspire a team, fostering a positive work environment, building motivation, and strengthening the sense of belonging.
• Work closely with internal and external stakeholders worldwide, consistently seeking feedback and implementing relevant corrective actions.
• Develop and drive strategies based on data analysis to improve operational efficiency and effectiveness.
  

What we would like you to bring

• Minimum 8–9 years of experience in insurance operations or a similar role.
• MUST have general insurance background with Marine Cargo + Liability + Employee Health Insurance Claims experience.
• Proven leadership and team management experience.
• Excellent organizational, analytical, and problem-solving skills.
• Effective communication and stakeholder management abilities.
  

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.