Job Title: Server Administrator – On-Premise & Cloud Infrastructure Location: Ahmedabad, Gujarat, India (Work from Office) Experience: 3–5 Years Department: IT / Infrastructure & DevOps Employment Type: Full-time Keywords: Server Administration, Cloud Infrastructure (AWS / Azure / GCP), VPS Providers (GoDaddy / DigitalOcean / Linode / Vultr), Linux & Windows Servers, Server Optimization, Rollback & Deployment Automation, Monitoring Tools (Zabbix / Prometheus / Grafana), Backup, Rollback & Disaster Recovery, Security & Compliance (Firewall / IAM / SSL / VPN) About the Role We are seeking a skilled and proactive Server Administrator with 3–5 years of hands-on experience in managing on-premise and cloud-based infrastructure. This role is central to ensuring the performance, availability, security, and scalability of our internal systems, cost effective and optimum utilization or infrastructure, staging/production environments, and DevOps pipelines. You will collaborate with developers, DevOps, and IT teams to support deployments, enforce security standards, manage infrastructure hosted across physical servers, VPS providers, and major cloud platforms (AWS, Azure, GCP), and ensure proper rollback mechanisms during deployments. Key Responsibilities 1. Server Administration (Windows & Linux) · Install, configure, and maintain physical and virtual servers. · Manage user accounts, groups, roles, and access control policies. · Monitor and optimize CPU, memory, disk, and network usage. · Apply security patches, updates, and software upgrades. · Troubleshoot and resolve server performance issues and outages. 2. Cloud Infrastructure Management (AWS, Azure, GCP, etc.) · Deploy, configure, and maintain cloud services including: o VMs, storage, networking, and managed databases · Implement cost optimization strategies and usage policies. · Configure IAM roles, security groups, and cloud permissions. · Monitor cloud systems using native tools like AWS CloudWatch, Azure Monitor, etc. 3. Deployment & Rollback Management · Collaborate with DevOps and engineering teams on infrastructure deployments. · Create and maintain rollback plans and scripts to recover from failed deployments. · Use version-controlled configuration management to allow quick recovery to stable states. · Automate and test rollback processes to ensure minimal downtime and data integrity. · Document rollback procedures and ensure teams are trained to execute them when needed. 4. Backup & Disaster Recovery · Establish and maintain backup strategies for cloud and on-prem systems. · Regularly verify backup integrity and execute recovery drills. · Define and implement disaster recovery plans to ensure minimal downtime. 5. Security & Compliance · Enforce infrastructure hardening and adhere to security best practices. · Manage firewalls, encryption, antivirus, and multi-factor authentication. · Audit systems for vulnerabilities and apply mitigations. · Handle SSL certificate management, VPN setup, and secure remote access. 6. Monitoring & Reporting · Deploy and manage monitoring tools such as: o Zabbix, Prometheus, Nagios, Grafana · Create and maintain system health dashboards, uptime reports, and incident logs. · Respond to alerts proactively and resolve infrastructure issues efficiently. 7. Collaboration & Documentation · Work closely with DevOps and development teams to support CI/CD, deployments, and testing environments. · Document: o System configurations o Standard operating procedures (SOPs) o Troubleshooting guides o Change logs and incident resolutions 8. Continuous Improvement · Research and recommend emerging technologies for infrastructure enhancement. · Regularly review infrastructure for cost, performance, and reliability improvements. · Stay current with cloud certifications, compliance standards, and industry practices. Required Skills & Qualifications · 3–5 years of hands-on experience in server administration and infrastructure management. · Strong knowledge of Windows and Linux systems administration. · Proven experience with cloud platforms: AWS, Azure, GCP. · Familiarity with VPS providers (DigitalOcean, Linode, Vultr, etc.). · Proficient in configuring: o Web servers (e.g., NGINX, Apache) o Database servers (MySQL, PostgreSQL, MongoDB) o DNS, SMTP, FTP, and caching servers · Experience with source control hosting (GitLab, GitHub, Bitbucket) and integration with CI/CD tools. · Understanding of networking concepts: TCP/IP, DNS, VPN, VLAN, routing, firewalls. · Experience with monitoring and logging tools (e.g., Grafana, Prometheus, ELK stack). · Knowledge of security compliance standards (e.g., ISO, SOC 2, GDPR, or internal IT audits). · Good scripting skills in Bash, PowerShell, or Python for automation tasks. Preferred Skills · Experience with infrastructure as code tools (Terraform, Ansible, CloudFormation). · Basic knowledge of DevOps tools: Docker, Kubernetes, Helm. · Experience with load balancing and high availability setups. · Familiarity with SSL lifecycle management and certificate automation (e.g., Let's Encrypt). Show more Show less

Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: Tata Consultancy Services, SEZ Unit, Synergy Park, Premises 2 56136, Survey Number 26, Gachibowli, Hyderabad, Telangana, 500032 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo Job Description: Job Description – Network – Prisma SDWAN L3 (Prisma SDWAN) – Minimum 5-10 Years’ of experience Must Have Skills Experience deploying and configuring Prisma SD-WAN (Formerly Cloudgenix) technologies, preferably CloudGenix and PanOS environments. Branch Design Software Defined Networking (SDN) experience required. Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB Application Performance Monitoring Expertise Response time metrics, Application identification. Packet capture analysis / fault isolation and remediation Network Security expertise (IPS/IDS, ZBFW, NGFW) VPN configuration (GRE/IPSEC) In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP) Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN) Global-scale network design Event Policy Management Services DNS and DHCP Services Operations and Troubleshooting Other Skills: Good communication and listening skills Interpersonal skills w.r.t team co-ordination Network Admin(JOB DESCRIPTION) Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe Handson experience on routing Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues Hands-on experience on Cisco devices IOS upgrades, Network devices replacements Hands-on experience in enterprise LAN and WAN issues troubleshooting Hands-on experience on Cisco wireless controllers & Meraki Troubleshoot enterprise wireless network issues globally Must have experience in enterprise network operations Experience in network monitoring tools like Solarwinds,Nagios etc. Able to raise case with Cisco TAC and work with them for the resolution Able to raise tickets with ISPs and other third-party vendors for any issues Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal Show more Show less

Skills: UNIX Administration, RHEL, LVM management, Shell Scripting, ansible, Server Management, Nagios, Troubleshooting, Job Description Troubleshoot L2/L3 level issues Patching of RHEL/Ubuntu servers LVM management. Upgrade of RHEL OS from 7.x to 8.x Troubleshooting of upgrade issues and roll back if required Skills Experience with handling L2/L3 level support large environments containing more than 1000 servers Sound knowledge of RHEL 5/6/7 Oracle Linux. Good knowledge in Shell Scripting and ansible. Good handle on repository management and Linux system patching using tools like Satellite or SMART knowledge in any one form of cloud technology will be additional helpful. Sound knowledge of Security aspects from Linux OS perspective to deliver/implement security policies as per organization guidelines. Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root backups. Experience in Server Management, Monitoring tools like Nagios, kibana etc., Interested candidates can share their resume with below mandatory details Full Name (As per Aadhaar Card) Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes) Show more Show less

About Us Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to improve how companies look at customer communication. Read our growth story here . SRO @ Exot el The SRO (Site Reliability Operations) team manages the setup/expansions of Exotel’s production Infrastructure in managed data centres ( DCs) at multiple locations. The SRO team also makes sure that our DCs are up and running all the ti me.Infrastructure includes Linux services, Linux cloud servers, Linux bare-metal servers, Network devices, internet leased lines, telephone lines, telephony hardware e tc.This team provides 24/7 coverage and support and is responsible for monitoring, reporting, troubleshooting, resolving, and escalating any Production infrastructure-related issues. This includes incidents where a Network infrastructure or a Carrier may experience issues. It also involves identifying, troubleshooting, and resolving issues with systems and applications reported through monitoring systems or trouble ticke ts.We as a team love to increase the efficiency and speed of execution by constantly automating the regular activiti es. What are we looking for? Design & Manage complex & large-scale Data Center infrastructures. (e.g. Servers/Network/Security/vendors/software upgrades, patches, hotfixes ) per business requir ement.Drive automation strategies and deployment processes following SDLC pro cessesAutomate systems administration-related solutions for various project and operational needsMonitor and react to security-related incidents as necessary and involve required stakeholders for short-term and long-term solu tions.Lead & drive root cause analysis efforts across multiple infrastructure layers( OS/ Networ k/App)Provide on-call and out-of-hours support for business-critical ser vices.Troubleshoot issues in detail whenever there is a failure with any component - Server/Monitoring/Service related issues following a solid data-driven approach while arriving at the hypothesis. Drive & implement short-term and long-term solu tions.Administer monitoring services such as Grafana, Nagios, Prometheus and custom-s criptsExplore and implement the latest technologies to improve the stability, security, efficiency, and scalability of the envir onmentDrive initiatives to reduce TAT, and MTTR for existing processes and pra cticesPerform benchmarking exercises for different system comp onentsDrive initiatives to improve the stability, security, efficiency, and scalability of the envir onmentMentor juniors in th e team What will you do? Must-haves [Must Have] 7+ years of strong hands-on working knowledge of RHEL/CentOS/Ubuntu in an enterprise environment & good understanding of the design and configuration of UNIX/Lin ux systems.[Must Have] Hands-on experience with Orchestration/Configuration Management tools (e.g. Ansible, Chef, or Puppet) and CI/CD tools li ke Jenkins.[Must Have] 7+ years of experience in supporting and managing a large number of complex multi-server, multi-vendor, multi-technology infra structures.[Must Have] 7+ years of experience in leading projects from technical design through t o delivery.[Must Have] Hands-on experience with one or more scripting languages (e.g. Ba sh, Python)[Must Have] Strong in Computer Science fundamentals and strong exploratory skills for exploring new-age t echnologies[Must Have] Exposure to a few of the following: Logging (Rsyslog), Monitoring frameworks (Prometheus, Nagios), Linux Security, Databases - MySQL/SQL[Must Have] A "SRE" mindset. You own what you will set up &a mp; manage. Good-to-haves 4+ years of hands-on experience in setting up and managing physical data centr e environmentsHave experience working in AWS services, VPC, EC2, S3, ELB, RDS, IAM, CloudFront Lambda,a nd Cloudwatch. Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Plan, design, implement, and maintain the organization's network infrastructure to meet business needs and ensure optimal performance Monitor the availability, performance, and security of the network infrastructure on an ongoing basis Proactively identify potential network issues or bottlenecks and implement appropriate measures to mitigate risks Collaborate with cross-functional teams to ensure seamless integration between network infrastructure and other systems or applications Troubleshoot complex network problems and provide timely resolution to minimize downtime Implement and enforce network security measures such as access controls, firewalls, VPNs, and intrusion detection systems Conduct regular performance analysis of the network infrastructure to identify areas for improvement and implement necessary changes Develop and maintain documentation of network configurations, processes, procedures, and troubleshooting guides Stay up to date with emerging technologies, industry trends, and best practices related to networking Participates in On Call Rotation 24/7 Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Any degree with 5+ years of experience Experience with network monitoring tools such as SolarWinds, Nagios, Auvik & New Relic Proven experience in managing enterprise-level network operations in a complex IT environment Solid technical knowledge of networking protocols (TCP/IP), routing/switching technologies (Cisco), firewall technologies (Cisco ASA/Fortinet, Palo-Alto), load balancers (F5), WAN optimization (Riverbed), etc. Proven excellent troubleshooting skills with the ability to analyze complex problems efficiently Proven solid leadership abilities with experience in building and managing a team of network operations professionals Proven solid communication skills with the ability to collaborate effectively across different teams within the organization At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Summary: We are seeking a proactive and skilled Linux Administrator with a strong DevOps mindset to join our expanding Engineering team. The ideal candidate will be crucial in building, maintaining, and automating our Linux infrastructure to enhance continuous integration and continuous delivery (CI/CD) pipelines, as well as overall system reliability. This role demands a thorough understanding of Linux systems, infrastructure-as-code practices, automation tools, and a collaborative approach to problem-solving within a DevOps environment. Responsibilities & requirements: Design, implement, and manage scalable and reliable Linux-based infrastructure leveraging infrastructure-as-code (IaC) tools. Automate system provisioning, configuration management, and application deployments using tools like Saltstack Build and maintain CI/CD pipelines using tools such as Jenkins Implement and manage containerization technologies (Docker, Kubernetes) and orchestration platforms. Proficient in Hashicorp Vault. Monitor system performance, identify bottlenecks, and implement solutions for optimization and scalability. Implement and manage robust monitoring and alerting systems (e.g., Nagios, Grafana). Ensure the security and compliance of Linux systems and infrastructure through automation, patching, and vulnerability management. Troubleshoot complex system and application issues across the infrastructure. Implement and manage backup and disaster recovery strategies with a focus on automation. Drive automation initiatives to reduce manual effort and improve efficiency. Document infrastructure, automation scripts, and deployment processes. Participate in on-call rotation with an emphasis on proactive problem resolution and automation to prevent recurrence. Stay current with the latest DevOps tools, methodologies, and Linux technologies. Manage and optimize cloud infrastructure (Azure, GCP) utilizing their Linux-based services and automation capabilities. Experience & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2 years of experience as a Linux Administrator, with demonstrable experience in a DevOps environment. Relevant certifications (RHCSA, RHCE). Experience with specific cloud platforms (Azure, GCP) and their automation services. Deep understanding of Linux operating system internals, administration, and security best practices. Strong proficiency in at least one scripting language (Bash, Python preferred) for automation. Significant experience with at least one configuration management tool (SaltStack). Proficient in Hashicorp Vault. Hands-on experience with building and managing CI/CD pipelines. Solid understanding of containerization (Docker) and orchestration (Kubernetes). Experience with monitoring and logging tools (e.g., Nagios, Grafana). Excellent troubleshooting, problem-solving, and analytical skills. Strong documentation skills. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

Company Overview The Urban India is a dynamic and innovative company dedicated to transforming urban living with cutting-edge technology solutions. Our mission is to create a smarter, more connected urban environment that enhances the quality of life for residents. We believe in fostering a culture of collaboration, inclusivity, and sustainability, where every team member is empowered to contribute to our vision of a better urban future. Role Responsibilities Design, implement, and manage scalable infrastructure solutions. Monitor system performance and troubleshoot issues proactively. Develop and optimize CI/CD pipelines for efficient deployment. Automate repetitive tasks using scripting languages. Manage container orchestration using tools such as Kubernetes and Docker. Implement and maintain monitoring solutions for critical applications. Conduct regular system audits for security and compliance. Collaborate with software development teams to enhance system reliability. Document infrastructure configurations and processes thoroughly. Participate in on-call support rotation for critical systems. Assist in capacity planning and forecasting of resources. Stay updated with industry best practices and emerging technologies. Implement Infrastructure as Code (IaC) using tools like Terraform. Provide technical guidance to junior team members. Work closely with stakeholders to gather and refine system requirements. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience as a DevOps Engineer or Site Reliability Engineer. Strong knowledge of cloud platforms such as AWS, Azure, or GCP. Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI. Familiarity with automation and orchestration tools. Solid understanding of container technologies (Docker, Kubernetes). Proficiency in scripting languages such as Python, Bash, or Ruby. Experience with monitoring tools like Prometheus, Grafana, or Nagios. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Knowledge of configuration management tools (Ansible, Chef, Puppet). Experience with agile development methodologies. Ability to work independently and as part of a team. Strong attention to detail and commitment to quality. Willingness to learn and adapt to new technologies. Skills: bash,chef,docker,gcp,azure,scripting languages,prometheus,kubernetes,python,cloud computing,agile methodologies,circleci,nagios,ruby,ansible,puppet,jenkins,problem solving,aws,automation tools,grafana,gitlab ci Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software’s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Evaluate new networking technologies and strategies. Participate in project planning and delivery activities. Work on multiple projects and work streams concurrently and deliver projects on time and on budget. Participate in roadmap and architecture planning activities. Respond to network and/or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 2-5 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 2-5 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 2-5 years with SD-WAN technologies. 2-5 years in a complex, distributed and multi-OS environment with overlapping technologies. 2-5 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K Experience with TACACS and Cisco ISE. Preferred Qualifications: 3+ years of experience in load balancing technologies particularly F5 products, IPAM and Visio. Bachelor’s degree in the IT field or professional certifications from Cisco, Palo Alto, and F5. Travel Requirements: Minimal <5% Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : DevOps Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelors degree in computer science background Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. You will build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement and maintain CI/CD pipelines- Automate infrastructure provisioning and configuration- Monitor system performance and implement security measures Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps- Strong understanding of cloud technologies- strong understanding on tools like JIra & ServiceNow- Experience with container orchestration tools like Kubernetes- Knowledge of security best practices in CI/CD pipelines- Hands-on experience with infrastructure as code tools like Terraform- proficiency in Jira, ServiceNow & Confluence Additional Information:- The candidate should have a minimum of 7.5 years of experience in DevOps.- This position is based at our Hyderabad office.- A Bachelors degree in computer science background is required. Qualification Bachelors degree in computer science background

We are looking for a Junior System Engineer who will be responsible for designing, implementing, and monitoring the infrastructure; also, to collaborate with other team members to develop automation strategies and deployment processes. You will become an integral part of the team, working closely with the developers, and solving every problem of the platform accordingly. Position: Junior System Engineer Experience: 1 to 2 Years Work Location: Technopark, Trivandrum Qualification: Diploma/Any Degree Key Responsibilities: 1. Managing major AWS and other cloud services. 2. Install, configure, and troubleshoot Linux software, set up development, staging, and live server hosting environments. 3. Support the installation, configuration, and basic optimization of MySQL and PostgreSQL databases, ensuring security and performance. 4. Configure Apache and Nginx web servers, assisting with server security and performance optimization. 5. Identify and resolve dependency or compatibility issues in development, staging, and live server environments efficiently. 6. Assist in setting up monitoring systems such as Nagios, Prometheus, or similar tools to ensure system stability and timely alerts. 7. Provide support in managing hosting environments for Python, PHP, and Node.js applications. 8. Support daily IT tasks including laptop setup, system maintenance, asset management, application support, security tools, and multiple documentations. Preferred Skills: 1. RHCE or RHCA certification, or course completion. 2. Foundational knowledge or good to have knowledge of AWS or any cloud computing services 3. Familiarity or good to have knowledge with MySQL, PostgreSQL, Apache, and Nginx for server administration. 4. Basic knowledge of networking, DNS, LAN and essential protocols. 5 .Strong troubleshooting skills and the ability to work independently or within a team. 6. Good communication and collaboration (soft) skills. Willing to work with a dynamic team & explore the latest technology trends? Send across your resumes to hrd@confianzit.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8157075537

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Summary: We are seeking a proactive and skilled Linux Administrator with a strong DevOps mindset to join our expanding Engineering team. The ideal candidate will be crucial in building, maintaining, and automating our Linux infrastructure to enhance continuous integration and continuous delivery (CI/CD) pipelines, as well as overall system reliability. This role demands a thorough understanding of Linux systems, infrastructure-as-code practices, automation tools, and a collaborative approach to problem-solving within a DevOps environment. Responsibilities & requirements: Design, implement, and manage scalable and reliable Linux-based infrastructure leveraging infrastructure-as-code (IaC) tools. Automate system provisioning, configuration management, and application deployments using tools like Saltstack Build and maintain CI/CD pipelines using tools such as Jenkins Implement and manage containerization technologies (Docker, Kubernetes) and orchestration platforms. Proficient in Hashicorp Vault. Monitor system performance, identify bottlenecks, and implement solutions for optimization and scalability. Implement and manage robust monitoring and alerting systems (e.g., Nagios, Grafana). Ensure the security and compliance of Linux systems and infrastructure through automation, patching, and vulnerability management. Troubleshoot complex system and application issues across the infrastructure. Implement and manage backup and disaster recovery strategies with a focus on automation. Drive automation initiatives to reduce manual effort and improve efficiency. Document infrastructure, automation scripts, and deployment processes. Participate in on-call rotation with an emphasis on proactive problem resolution and automation to prevent recurrence. Stay current with the latest DevOps tools, methodologies, and Linux technologies. Manage and optimize cloud infrastructure (Azure, GCP) utilizing their Linux-based services and automation capabilities. Experience & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2 years of experience as a Linux Administrator, with demonstrable experience in a DevOps environment. Relevant certifications (RHCSA, RHCE). Experience with specific cloud platforms (Azure, GCP) and their automation services. Deep understanding of Linux operating system internals, administration, and security best practices. Strong proficiency in at least one scripting language (Bash, Python preferred) for automation. Significant experience with at least one configuration management tool (SaltStack). Proficient in Hashicorp Vault. Hands-on experience with building and managing CI/CD pipelines. Solid understanding of containerization (Docker) and orchestration (Kubernetes). Experience with monitoring and logging tools (e.g., Nagios, Grafana). Excellent troubleshooting, problem-solving, and analytical skills. Strong documentation skills. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog .

Job Description Experienced Senior Azure Cloud Engineer with a proven track record in deploying and managing .NET applications on Microsoft Azure. The ideal candidate will possess strong hands-on expertise across key Azure services. Strong communication, organization, problem solving skills and AWS infrastructure are the key requirements for this role. An ideal candidate will need to have an acumen towards flexibility, efficiency, and cost control. Key Responsibilities Design, implement, and support scalable .NET applications in Azure environments. Manage Azure infrastructure including: Virtual Machines (VMs) Azure Kubernetes Service (AKS) Azure Container Registry (ACR) Application Gateway Event Hub Azure Cache for Redis Azure Monitor and Log Analytics Build CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalent. Containerize and orchestrate applications using Docker and Kubernetes. Monitor and optimize performance, availability, and cost using Azure-native tools. Collaborate with application teams to support development and deployment of scalable enterprise .net technology software lifecycles. Implement security best practices, identity and access management (RBAC), and compliance controls. Participating in On-Call rotations and root cause analysis for production incidents Basic Qualifications: B. Tech/ B.S. degree in computer science or related field with emphasis on technology 10+ years of IT experience, with at least 5 years focused on Azure and other cloud platforms. Required Skills Deep hands-on experience with .net application development, configuration and deployment in Azure Strong practical knowledge of: Azure VMs, AKS, ACR, Application Gateway, Event Hub Azure Cache for Redis and Azure Monitor CI/CD tools and DevOps automation Docker and Kubernetes Strong scripting and automation skills (PowerShell, Bash, or Azure CLI). Good understanding of cloud networking, security, and identity services. Hands-on experience in Configuration Management and Deployment tools (CloudFormation etc.) Mastery of CI/CD tools (Jenkins, etc.) Building CI/CD pipelines & competency in GIT (GitHub, GitLab, Bitbucket) or SCM tools (SVN, TFS, etc.) Experience in integrating SCM, Code Quality, Code Coverage, and Testing tools for CI/CD pipelines. Exposure to application and infrastructure monitoring tools (Grafana, Prometheus, Nagios, etc.) Ability to work with offshore delivery teams and facilitating internal and client meetings. Preferred Qualifications Candidate should be able to diagnose problems quickly and independently Strong communication skills (both verbal and written) with the ability to influence senior management level project sponsors and stakeholders Can do attitude with willingness to accept challenges and develop innovative approaches Familiarity with Terraform, Bicep, or ARM templates for infrastructure automation. Microsoft and/or AWS cloud certifications. Ability to create & review technical documentation, specifications, and architecture Experience with Enterprise Architect or other modeling tools Experience with AWS cloud services (EC2, EKS, S3, CloudWatch, etc.) Exposure to hybrid or multi-cloud environments. Show more Show less

About Us: At gathr.ai, we are transforming the way enterprises build and deploy data and AI solutions. With our innovative Data+AI fabric, we’re enabling organizations to harness the power of their data, large language models (LLMs) and no code applications effortlessly, ensuring they stay ahead in the rapidly evolving AI landscape. As we continue our global expansion, we need a visionary leader to shape and amplify our voice across the world. If you’re passionate about solving customer problems, strategic communication, and making an impact on a grand scale, this is the opportunity you've been waiting for. Job Title: Manager – L0/L1/L2 Technical Customer Support Qualification: Experience: 12-15 years Education – B.E.(IT/CS), MCA About the Role: You will be building and managing a team of technical support engineers who serve as the first point of contact for customers looking for technical assistance over the phone, chat or email (via a ticketing portal). Your work will involve a combination of expertise in Software Applications, OS, Hardware, Networking Infrastructure, Cloud Infrastructure, Storage, Customer Training and Technical Support leveraging ITSM processes. Your team will be performing remote troubleshooting through diagnostic techniques, logs analysis and pertinent questions & finding the best solution based on the issue and details acquired from customer within committed SLA’s. Roles & Responsibilities: Build and manage a team to deliver L0/L1/L2 support 24x7 to customers globally Meet or beat customer SLA’s as per signed contracts Develop expertise in understanding and using new product features Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs Establish structures and processes to escalate to appropriate Product Development personnel for level 3 support. Work with Quality Assurance teams to provide real world customer feedback and identify product bugs proactively. Help customers use the product effectively to gain maximum value from the product Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications. Assist with knowledge-sharing initiatives as well as product release training and documentation. Minimize the occurrence of repetitive issues and drive information on the community knowledge-base for low touch support engagement License management Periodic calls with high value customers to assess issues, product pulse and build partnership from a support perspective Required Skills: Candidates with experience in following - Linux / Windows Administrations, Cloud technologies – AWS/Azure/GCP/OCI/Databricks/Snowflake, LAN technologies (Good to have) Candidates with certification will be preferred Hands on Experience in deployment and maintaining of product staging Infrastructure including -Desktops, Servers, Virtual Machines, Cloud Experience in Python Experience in performance monitoring using SNMP, WMI, SysLogs Experience in using monitoring tools like Nagios or others Experience/Knowledge in ticketing tool for issue tracking, reporting. (Must have) Excellent written, verbal communication and presentation skills (Must have) Strong organizational skills and ability to work independently. Experience of working with End Users (Must have) Team building and management skills Willingness to travel Show more Show less

Job Summary We are seeking a highly skilled Principal Infra Developer with 10 to 14 years of experience to join our team. The ideal candidate will have expertise in SRE Grafana EKS JBOSS and Managing the teams with client interaction. Experience in Property Casualty Insurance is a plus. This hybrid role involves rotational shifts and does not require travel. Responsibilities Strong experience in AWS EKS. Having Good knowledge on creating Kubernetes Cluster pods namespace replicas daemon sets replica controller and set up kubectl. Working Knowledge on AWS EKS EC2 IAM MSK. Good working knowledge on Docker github setting up pipelines troubleshooting related issues. Working knowledge on monitoring tools such as AppDynamics ELK Grafana Nagios. Working knowledge on Rancher vault and Argocd. Good knowledge in networking concepts. Strong troubleshooting skills for triaging and fixing application issues on k8s cluster Hands on experience on installing configuring and maintenance of Jboss EAP 6x 7x in various environments domain based and standalone setup. Strong experience in configuring and administering Connection pools for JDBC connections and JMS queues in Jboss EAP. Strong experience in deploying applications JAR WAR EAR and maintain load balancing High availability and failover functionality in clustered environment through command line in JBoss EAP Extensive experience in troubleshooting by using thread Dumps heap dumps for Jboss server issues. Good experience on SSl certificates creation for JBoss 5x 6x 7x Experience in providing technical assistance for performance tuning and troubleshooting techniques of Java Application. Good to have deployment procedures of J2EE applications and code to JBoss Application server. Good knowledge on installation maintenance and integration of Webservers like Apache Web server OHS Nginx. Good knowledge in scripting .Automation using Ansible Bash and Terraform.

Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on leading German based international companies and deliver IT consulting, technology services and managed services that use Innovative Technologies . As a fast-growing IT security service provider focusing on managed services, solution development and service automation, we offer you an environment in which you can work with an international team and apply your skills in terms of innovation and creativity. You will have the unique opportunity to be part of a team where you can explore multiple areas such as Infrastructure Security services, Cyber Security, Automation, DevOps and Software Development. We rely on strong teamwork, and a strong customer focus and are looking for people who enjoy setting new horizons in their career and want to make a difference. Your Prospects As Senior System Engineer – Monitoring & DevOps, responsible for the development, setup, implementation, and management of the monitoring and DevOps infrastructure. mispa as a global MSSP (managed security service provider), you build the architecture for managing multiple clients and make the architecture capable of delivering the service efficiently and seamlessly. You design the Implementation and Integration of client infrastructure, you ensure as service owner the System administration and management of service and ensure the enhancements with focus of service efficiency and improvements. You will be working with development, automation, and system owners to design and implement business requirements and you will analyze the requirements of the technical and functional areas and build a scalable monitoring service portfolio. This role offers a unique chance to accelerate your career in the fast-paced and ever-evolving field of IT security. With your profound knowledge and experience in technology, as well as your creativity, you can help our customers succeed and grow together with us. Join us to broaden your horizons and take the next step in your professional journey Key Deliverables: Cloud & Hybrid Monitoring Integration: Design and manage monitoring strategies across hybrid infrastructures (on-prem, private cloud, and public cloud such as AWS, Azure), ensuring seamless observability and correlation across environments. Service Ownership: Design, implementation and administration for enterprise Monitoring Service. Ensure Monitoring Infrastructure is fully operational and delivered in line with agreed service levels, continuously evaluating and enhancing the quality of services, processes, and procedures. Proactively detect, analyze, and troubleshoot infrastructure-related issues using advanced monitoring analytics. Coordinate with cross-functional teams to resolve incidents quickly, identify root causes, and implement preventive actions to mitigate future risks. Security & Compliance Monitoring Support: Support security teams by integrating log and metric monitoring with SIEM tools and providing availability and performance insights relevant to security audits and compliance checks. Service efficiency & Improvement: Continuously review, refine, and optimize monitoring processes and infrastructure to enhance operational efficiency. Drive automation initiatives through scripting and orchestration tools (e.g., Ansible, Terraform, Puppet, Python scripts) to streamline monitoring operations. Incident & Problem Management: As service owner, responsible for incidents, problems, and change-management process. Investigate, diagnose and resolve issues around system and application monitoring using troubleshooting tools and techniques. Process optimization & Stakeholder Management: Act as a leader to develop dashboards and deliver detailed monitoring reports, and performance analytics to stakeholders. Maintain accurate and comprehensive documentation of infrastructure monitoring procedures, architecture designs, configurations, and best practices. Qualifications & Skills: At least 5 years of successful work experience as Senior System Engineer for Monitoring infrastructure within a complex, internationally active organizations and totally more than 8 years of system engineering experience on Linux and Unix domains. Deep knowledge and expert level competencies with monitoring tools and solutions such as Nagios, Zabbix, Prometheus, Grafana, and Datadog across diverse IT environments, and clear understanding to NetFlow, and performance analysis tools. You have solid skills of specially Linux/Unix servers and windows servers and scripting areas such as shell, Python and Perl scripting, and can quickly familiarize yourself with application architectures (e.g., microservices, containerized workloads). Design, implement, and maintain network automation solutions using Ansible, Terraform, and other Infrastructure-as-Code (IaC) tools. Collaborate closely with network engineering and operations teams to identify, develop, and deploy automation opportunities. Document network architectures, automation workflows, and operational procedures. Work with network APIs and architectures across platforms such as Cisco SD-WAN, ACI, Fortinet, Meraki, Palo Alto, and Firepower. Integrate monitoring and automation systems with service management tools like ServiceNow, BMC Remedy, and others using APIs. Experience with container orchestration platforms (e.g., Kubernetes) and their monitoring challenges is a strong plus. You have sound engineering knowledge of infrastructure and performance monitoring systems and the integration of infrastructure and application components in production monitoring. Bachelor’s or Master’s Degree in engineering or a related field. Familiar with TCP/IP networking, firewalls, and network troubleshooting. Scripting knowledge (Python, Bash, PowerShell) for automation and custom monitoring tasks. A flexible, resilient, and well-organized professional with a proactive and goal-oriented approach. Open-minded team player with the ability to build strong service Our Offer At mispa Technologies, we offer you the opportunity to become part of an international team and enhance the service we provide to our customers. This role allows you to make a key contribution to challenging and exciting customer projects. We actively support your training and further development. You will have the opportunity to work in a collegial and diverse environment that is uniquely inspiring and respectful. Here, employees develop and share experiences, insights, perspectives, and creative solutions in cross-functional teams. Don't just build a career, Love IT . Have we sparked your interest? We look forward to your application documents, stating the earliest possible start date, preferably in an e-mail to recruitment@mispa.com Show more Show less

Opening for Senior Network Engineer(L2): Amyntor Tech Solutions Pvt Ltd Experience: 1-3 years Number of openings : 2 As a Senior Network Engineer you will be assigned to work with various network devices and services, from routing, switching, load balancers, access points and firewalls etc to build, manage and support our client’s journey to fully leverage the technology benefits of the IT environment including technical design, configuration, functionality, processes, standardization and performance. You are not only responsible for the technical aspects of network design and maintenance but are also expected to possess strong management skills to effectively lead teams and projects. This role requires a deep understanding of networking technologies, strong problem-solving skills, and the ability to collaborate with cross-functional teams. Key Responsibilities Serve as the escalation point for network-related incidents and service requests from the L1 team. Troubleshoot, configure, and maintain core network components including switches, routers, access points, and firewalls. Monitor network health and performance using standard tools (e.g., PRTG, SolarWinds, Nagios). Implement and maintain secure network practices, VLANs, VPNs, and segmentation policies. Administer and support Active Directory (AD) , including user/group management, GPOs, DNS, and DHCP services. Support hardware upgrades, patch management, and scheduled maintenance activities. Participate in the execution of network-related changes, deployments, and DR testing. Collaborate with cross-functional teams and vendors for issue resolution and service improvement. Maintain documentation related to topology diagrams, incident reports, change logs, and SOPs. Required Skills & Qualifications Bachelor’s degree in Information Technology, Computer Science, Electronics, or related discipline. 1–3 years of proven experience in enterprise-level network infrastructure support. Strong working knowledge of Active Directory , GPO, DNS, DHCP LAN/WAN, Layer 2 & Layer 3 Switching, Routing Protocols (e.g., OSPF, BGP) Firewall/VPN configuration (e.g., Fortinet, Cisco, Sophos) Familiarity with ITSM tools and ticketing systems (ServiceNow, Zoho, etc.) Industry certifications (any of the following preferred): CCNA , CCNP, MCSA, Fortinet NSE Added Advantages (Not Mandatory, but Preferred) Exposure to EDR platforms such as CrowdStrike, SentinelOne, Microsoft Defender for Endpoint Working knowledge of SASE frameworks (e.g., Zscaler, Netskope, Prisma Access) Experience supporting cloud network infrastructure in Azure , AWS , or GCP Basic scripting knowledge (e.g., PowerShell, Python) for automation Familiarity with Wi-Fi management, NAC, or Zero Trust Network models Soft Skills Strong troubleshooting and analytical thinking Excellent communication and stakeholder coordination skills Proactive, accountable, and detail-oriented mindset Ability to work independently and in cross-functional teams Remuneration: Competitive package commensurate with experience and industry standards. Company Profile: Amyntor Tech Solutions Pvt Ltd steered by young and experienced professionals from different walks of life we offer a plethora of skills. We are headquartered at Thiruvananthapuram, Kerala and got a presence all over India. We are proud to introduce ourselves as sentinel Cybersecurity service provider. We are vehemently endorsed by our customers by giving references from the nook and corner of the world Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Computer networking: 1 year (Required) Language: English (Preferred) Willingness to travel: 50% (Required)

Roles and Responsibilities On-Premises Administration (Windows s Linux): Deliver L3 troubleshooting and resolution for Windows Server (2016–2022) and Linux (RHEL, Ubuntu, CentOS) Administer Active Directory, DNS, DHCP, Group Policies , and network file services Deploy and optimize virtual machines using VMware vSphere and Microsoft Hyper-V Manage disk volumes, backup schedules , and patch baselines across systems. Coordinate escalations with OEMs and vendors Cloud Infrastructure (AWS/Azure): Configure and manage IaaS components (VMs, Load Balancers, VPC, Storage, IAM, etc.) Configure and maintain cloud infrastructure using AWS EC2, Azure VMs, IAM, S3/Blob, Route Tables, Load Balancers. Troubleshoot cloud outages , VPC connectivity, access control issues, and performance bottlenecks Support hybrid cloud adoption and application migrations Assist with cloud integration, lift-and-shift migrations, and cost optimization practices. Monitoring s Automation: Implement monitoring via Nagios, Zabbix, AWS CloudWatch, Azure Monitor Create PowerShell and Bash scripts for automation, health checks, and maintenance Use PowerShell scripts, Bash , or automation tools (e.g., Ansible) to streamline administrative tasks. Own alert handling, event correlation , and SOPs for infrastructure stability Technical Escalation s RCA: Take ownership of critical escalations , conduct RCA, and collaborate across cross-functional teams (Network, App, Cloud). Own end-to-end incident resolution and root cause analysis (RCA) Proactively address recurring issues and participate in problem management Collaborate with IT, cloud teams, and application owners for in-depth troubleshooting Candidate Profile Experience: 10–12 years in enterprise IT infrastructure Role Type: Individual contributor, Hands-On Technical Specialist Strong communication skills : Able to document, articulate, and coordinate effectively with technical and non-technical stakeholders. Scope: L3 escalation support Preferred Qualifications B.E./B.Tech/MCA or equivalent in Computer Science / IT Certifications (Preferred): Microsoft Certified: Windows Server / Azure Administrator AWS Certified SysOps Administrator RHCE / RHEL Certified Admin Show more Show less

About Neysa At Neysa , we believe great online experiences shouldn't require a manual. We’re a team that values intuitive, intelligent systems that don’t just work — they make life easier . Founded by people who believe that technology should empower, not overwhelm, Neysa is for those who understand that the best digital experiences make room for real life — offline too. If you're someone who values purposeful tech, smart automation, and simplicity in systems — we’d love to meet you. About the Role As a Senior Linux Systems Administrator , you'll be part of the engineering backbone of our infrastructure. This is a hands-on role, ideal for someone who thrives in a high-performance environment and enjoys mentoring others, automating tasks, and ensuring system reliability and security. In this role, you'll: Administer and troubleshoot Linux servers (RHEL, CentOS, Ubuntu) Configure and maintain automation scripts using Bash or Python Implement and manage tools like Ansible, Puppet, Foreman, Terraform, or MAAS Set up and monitor system health using tools like Zabbix, Grafana, Prometheus, or Nagios Harden systems, manage firewalls, and ensure compliance Work with containers (Docker, Kubernetes), virtualization (VMware, KVM), and cloud providers (AWS, Azure, GCP) Collaborate with DevOps and software teams for seamless integration Mentor junior admins and create detailed documentation and reports Must-Have Skills (Day-One Ready) Expert-level knowledge in Linux (RHEL/CentOS/Ubuntu) Strong scripting in Bash, Python (Perl is a plus) Deep understanding of TCP/IP, DNS, DHCP, Firewalls Hands-on experience with IaC tools like Ansible, Puppet, Terraform Familiarity with CI/CD (Jenkins, GitLab CI/CD) Proficiency in monitoring tools (Grafana, Prometheus, Zabbix, Nagios) What Sets You Apart Bonus Experience: Docker & Kubernetes deployments and orchestration MySQL/PostgreSQL administration Agile and DevOps best practices Past leadership/mentoring roles Soft Skills: Patience and clarity while dealing with end-users Strategic thinking and risk assessment for config/system changes Team-first mindset and excellent communication skills Why Join Us? Be a part of building cutting-edge HPC infrastructure Flexible work hours A collaborative environment with seasoned engineers Continuous learning and growth opportunities Impactful work that shapes the future of infrastructure and automation Show more Show less

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Show more Show less

SoundHound AI believes every person should be able to interact naturally with the products around them—by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for industries ranging from automotive, restaurants, and retail to enterprise sectors such as financial institutions, insurance, and healthcare. Our solutions empower customers to extend their brand in new and meaningful ways, revolutionizing how businesses connect with their audiences. The Product Support Engineer II role requires deeper troubleshooting expertise and experience with voice-related technologies. This position involves handling escalated issues, in-depth analysis, and providing more advanced support for applications that include Java/JVM, Kubernetes, MySQL/Cassandra Database, Voice Processing, VoIP, or telephony components. In this role, you will: Address escalated issues from Level 1 support. Use advanced troubleshooting skills to diagnose issues with java applications, database, network connection, high availability, voice services, application performance, and connectivity. Investigate deeper technical issues specific to the Java runtime and Linux environment, including JVM tuning, memory management, thread analysis, and file permissions. Resolve complex issues related to application service failures, dependencies, and configuration settings. Knowledge of working on Kubernetes based application deployment and troubleshooting. Diagnose and resolve issues related to voice quality, latency, jitter, packet loss, SIP protocol errors, and connectivity within VoIP and telephony applications. Utilize voice network knowledge to address audio-related problems, including codec mismatches and session setup failures. Monitor the application’s performance, using tools such as Zabbix, Nagios, Prometheus, etc. and scripts to detect potential issues with CPU, memory, and network utilization that might impact voice quality or application stability. Identify trends and potential areas for optimization. Record and manage incidents thoroughly in the ticketing system, documenting root cause analysis, troubleshooting steps, and resolutions. Ensure accurate, detailed documentation for each issue to support continuous improvement and knowledge sharing. Recognize when issues require escalation to Level 3 or development teams, particularly for code-related issues, systemic performance bottlenecks, or deep voice protocol analysis. Provide clear, detailed handoff information for swift resolution. Support users in setting up and optimizing configurations, such as RBAC parameters, environment variables, file permissions, and Linux service settings. We would love to hear from you if: You have proficiency in troubleshooting Java-based applications, including experience with JVM optimization, garbage collection tuning, and interpreting Java exceptions or memory errors. You have proficiency in scripting languages such as Bash, Perl, and/or Python, with a focus on automating tasks, resolving issues, and optimizing system performance. You are familiar with voice technologies and protocols such as SIP, RTP, VoIP, and codecs. Understanding of troubleshooting voice quality issues, latency, and session setup problems in voice applications. You possess a strong understanding of network troubleshooting related to voice applications, including knowledge of network protocols (TCP/IP, UDP), packet capture tools, and network latency analysis. You have a hands-on working knowledge of Freeswitch configuration, troubleshooting, and scripting (XML dial plans and configuration files, MRCP profiles, SIP profiles, LUA scripting) You have familiarity with SQL to address database-related issues within the Java application, such as troubleshooting query performance and database connectivity. You possess strong analytical skills to diagnose complex issues, perform root cause analysis, and resolve advanced problems efficiently. You have the ability to document troubleshooting steps and solutions clearly, share insights with Level 1 support, and communicate technical information effectively with users and team members. You have a minimum 4 years of experience in application management and troubleshooting or similar field You have prior experience in technical support or administration of voice, VoIP, or telephony systems is highly advantageous. You have knowledge of IT Service Management (ITSM) frameworks and ITIL practices for advanced incident, problem, and change management. You have familiarity with ticketing software (e.g., JIRA, ServiceNow) and monitoring tools such as Zabbix, Grafana, Prometheus or similar for system and network performance. This role is available in Bengaluru and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. Our recruiting team will provide a total compensation range based on location and years of experience. _______________________________ SoundHound AI strives to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Diversity, equity, inclusion, and belonging are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. We care deeply about fostering an environment where everyone is supported and can do their best work. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html. Come join our growing team and bring your unique voice to our mission! Show more Show less

Job Description About the Team The Enterprise Integration Platform is currently in the journey of modernizing the environment that is built with more than a decade old middleware technology and patterns with a scalable, autonomous and robust one. We’re leveraging APIs, API Management, Confluent Kafka, Kafka streams, Micro-services running on Container platform. We are looking for a passionate and experienced Lead Software Engineer to join our team. You Are Excited About This Opportunity Because You… Lead the integrations roadmap with the established vision and be accountable for the architectural decisions that aligns with the vision Architect the solutions that are scalable, performant and resilient Deliver robust design and the software for the business requirements. Ability to see the big picture and rationalize the design decisions based on the business objectives KPIs. Build the partnership and contribute to product architecture that’s cost effective and customer centric. Identify problems and recommend appropriate solutions for WSI in a wide variety of circumstances. Partner with product managers and fellow Architects to establish standards and patterns Take an active role in developing effective, scalable and maintainable code in a timely fashion and participate in design and code reviews. Maintains a manner of leadership and flexibility that diffuses pressure and promotes a positive Why you will love working at Williams-Sonoma We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative on a daily basis A smart, experienced the leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking the initiative We have fun! We're Excited About You Because You Have... Experience in integration technologies like Kafka, Webservices, and REST APIs. Experience in building containerized microservices using Python frameworks. Expertise in troubleshooting integration issues involving SSL, firewalls, proxies, load balancers, and LDAP. Experience in managing applications in Kubernetes, Docker, and Helm. Experience in Redis and monitoring tools such as AppDynamics, Nagios, and Grafana. Proficiency in Python, Bash scripting, and working with Oracle/MySQL/graph databases. Experience with tools such as ControlM, Bomgar, Jira/Confluence, and Flexera. Familiarity with Linux/Unix environments and monitoring tools. Experience in planning and managing product upgrades and migrations. Desirable Competencies Bachelor’s degree or foreign equivalent in Computer Science, Engineering or related field 5+ years of progressively responsible experience in software engineering 3+ years of architecting/designing scalable integrations experience About Us Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, GreenRow and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide. Williams-Sonoma has established a technology center in Pune, India to enhance its global operations. The India Technology Center serves as a critical hub for innovation and focuses on developing cutting-edge solutions in areas such as e-commerce, supply chain optimization, and customer experience management. By integrating advanced technologies like artificial intelligence, data analytics, and machine learning, the India Technology Center plays a crucial role in accelerating Williams-Sonoma's growth and maintaining its competitive edge in the global market Show more Show less

Job Summary: We are seeking a highly skilled and experienced MySQL Database Administrator to join our dynamic technology team. The ideal candidate will be responsible for the performance, integrity, security, and availability of our MySQL database systems. This role requires a proactive individual with a strong understanding of database administration principles, excellent problem-solving skills, and the ability to work independently and collaboratively. You will be involved in all aspects of database management, from design and implementation to maintenance and optimization. Responsibilities: Database Administration: Install, configure, administer, and maintain multiple MySQL database environments (production, staging, development). Performance Tuning and Optimization: Monitor database performance, identify bottlenecks, and implement effective solutions to optimize query performance, storage, and overall system efficiency. Backup and Recovery: Develop, implement, and test robust backup and recovery strategies to ensure data integrity and business continuity. Security Management: Implement and maintain database security measures, including user access control, auditing, and vulnerability management, in compliance with security policies. Schema Management: Design, implement, and manage database schema changes, including table creation, modification, and indexing, while ensuring data integrity and application compatibility. Troubleshooting and Issue Resolution: Diagnose and resolve database-related issues in a timely and efficient manner, including performance degradation, connectivity problems, and data inconsistencies. Replication and High Availability: Implement and manage MySQL replication topologies (e.g., master-slave, group replication) and other high availability solutions to ensure system uptime. Automation: Develop and implement scripts and automation tools for routine database administration tasks, such as backups, monitoring, and deployments. Collaboration: Work closely with development teams, system administrators, and other stakeholders to understand application requirements and provide database support. Upgrades and Migrations: Plan and execute database upgrades and migrations with minimal downtime. Staying Current: Keep abreast of the latest MySQL features, best practices, and security updates. Required Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5-6 years of hands-on experience as a MySQL Database Administrator. Should have a minimum of 2-3 years of experience in managing MySQL databases in Cloud (AWS - RDS/Aurora) & on-premise environments. Strong understanding of MySQL architecture, internals, and storage engines (e.g., InnoDB, MyISAM). Proven experience in performance tuning and optimization techniques, including query analysis, index optimization, Parameters and server configuration. Solid experience with database backup and recovery procedures, including point-in-time recovery. In-depth knowledge of database security principles and best practices. Proficiency in writing and debugging SQL queries and stored procedures. Experience with MySQL replication technologies and high availability solutions. Familiarity with Linux/Unix operating systems. Experience with scripting languages such as Bash or Python for automation tasks. Excellent analytical and problem-solving skills with strong communication and collaboration skills. Ability to work independently and manage multiple tasks effectively. Preferred Skills: Experience with cloud-based database services (e.g., AWS RDS & Aurora MYSQL, Azure Database for MySQL, Google Cloud SQL). Familiarity with database monitoring tools (e.g., Monyog, Prometheus, Grafana, Nagios etc.,). Experience with database migration tools and techniques. Knowledge of DevOps practices and CI/CD pipelines will be an added advantage. Relevant MySQL certifications (e.g., Oracle Certified Professional, MySQL Database Administrator) will be an added advantage. Show more Show less

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary Of Position As a Senior, DevOps Engineer at Teladoc Health, you will demonstrate a leadership mindset, solid operational experience, and the ability to problem-solve. Additionally, you should have exceptional communication skills, be knowledgeable about the latest industry trends, and be highly innovative. The Senior, DevOps Engineer will help design and develop a programmable infrastructure, configure, implement, debug and document new and existing applications running on Linux and Windows operating systems in private and public cloud infrastructures. Engage in design, development, installation, and system administration of build/continuous integration systems, anti-virus systems, and configuration management systems for medical device robots and other telemedicine endpoints. Participate in full development life cycle of DevOps projects on Teladoc/InTouch Health Connected Devices, including assessment of requirements, system analysis, and design. Essential Duties And Responsibilities Write technical specifications and requirements definitions based on conceptual design and stated business requirements. Develop SaaS public and private cloud infrastructure, in cost-conscious ways, using "infrastructure as code" and automated environment provisioning tools and techniques. Support, maintain, document, and write unit tests as part of infrastructure as code projects. Analyze code and design faults to find root causes of errors and assemble systems to pre-empt similar faults in the future. Participate in the full development life cycle process including requirements analysis and design implementation. Consult with Product Management team to prototype, refine, test, and ship products to meet business needs. Consult and participate in design and deployment of new customer features, products, and utilities. Identify and evaluate new technologies for implementation. Analyze user needs to determine technical requirements. Acts as the single point of contact for development and product teams into Technical Operations and as the primary subject matter expert within Technical Operations for a specified number of applications and service teams. Collaborates with the Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommends operational improvements to them. Qualifications Expected For Position Bachelor’s Degree or equivalent in computer science, electrical engineering, or related field is preferred with 4+ years of directly related work experience, preferably in production support of highly available, online applications in the Software as a Service (SaaS) industry. English-language written and spoken communication skills. 4+ years leading efforts that requires close collaboration with project and product delivery teams. A desire to automate yourself out of a job. We will always have new challenges and problems to solve. Thorough understanding and practical hands-on experience with configuration management concepts and tools such as Terraform, Helm, Chef, Puppet, CloudFormation, OpsWorks, CodeDeploy, CodePipeline, Ansible, and/or Salt. Experience building and maintaining production systems within the AWS ecosystem using products such as EC2, RDS, S3, ELB, CloudFormation, CloudWatch, Elastic Beanstalk etc. and familiarity interacting with the AWS APIs. Experience with continuous integration, testing and deployment. Familiarity with software development lifecycle. Experience with version management and ticketing systems such as Git, and Jira. Experience with monitoring, metrics, and visualization with tools like New Relic, Zenoss, Sensu, Nagios, Graphite, Collectd, Ganglia, etc. Experience with RDBMS systems (Specifically - PostgreSQL and MySQL). Proficient in high-level scripting languages such as Ruby and Python and script environments like Bash. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Show more Show less