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About Welspun

Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.

Job Purpose/ Summary

Franchise Development Manager is responsible for overseeing the growth and expansion of a franchise business. Their primary role is to identify, attract, and support potential franchisees in the process of opening new locations under the franchise brand.

Job Title

SSH - Store Lead - EBO Outlet-Domestic BusinessAs a Store Lead - EBO Outlet, you will be responsible for managing the overall operations of the store, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs. You will also be responsible for providing a superior customer experience and for driving the store's sales growth.

Principal Accountabilities

Oversee the daily operations of the store, ensuring smooth functioning and achieving operational excellence.Develop strategies to improve customer service, drive store sales, and increase profitability.Ensure customer needs are met, complaints are resolved, and service is quick and efficient.Ensure all products and displays are merchandised effectively to maximize sales and profitability.Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.May require the creation of a yearly budget and plan for the store.Conduct regular audits to ensure the store is functionable and presentable.Make key decisions about stock control, implement operational policies, and ensure store budgets are met.Develop and arrange promotional material and in-store displays.Train staff to deliver a high standard of customer service.Monitor inventory levels and order new items as necessary.Manage store's P&L and drive it, ensuring maximum revenue.Utilize advanced sales experience to conduct action plans that drive sales.Address customer inquiries and ensure customer satisfaction.Implement innovative strategies to improve productivity and sales.Analyze market trends and competitor activity to identify opportunities for lead conversion.Update and maintain knowledge of the company's product offerings.Manage and motivate the team to meet sales targets and ensure efficiency.Set objectives and strategies for the store.Regularly review performance levels and identify areas of improvement.Adhere to company policies and regulations.Maintain a strong presence on the sales floor to drive sales and assist customers.Collaborate with the corporate office to ensure store operation is within company guidelines.

Key Interactions

Internal Communication ,External Communication ,Mid Management,Junior Management

Experience

7

Competency Name

Competency Name

Proficiency Level

Effective Team ManagementProficient Sales ManagementProficient Global Mind-setProficient Business & Commercial acumenProficient EntrepreneurshipProficient People ExcellenceProficient Customer CentricityExpert Decision Making and\/or Problem SolvingExpert Communication SkillProficient Business AcumenProficient

Recruiter HashTag

#Lead_EBO