MSP Program Specialist

Summary

Job Summary

Responsibilities

• Train, assist, and facilitate the requisition life cycle with client managers and suppliers.
• Support large-scale hiring initiatives, VMS data integrity projects, and supplier rationalization efforts.
• Assist hiring managers with program-related inquiries, ensuring adherence to policies and a seamless hiring process.
• Build and maintain strong relationships with hiring managers, stakeholders, suppliers, and internal teams to drive program success.
• Maintain a service-focused approach, delivering an excellent experience to all stakeholders, including hiring managers and suppliers.
• Utilize and provide training on MSP tools (e.g., Beeline, Fieldglass) and applications such as Excel, Word, and PowerPoint.
• Ensure timely and accurate submission of required documentation by suppliers, working closely with managers to meet SLA/KPI requirements.
• Support client-specific initiatives and additional responsibilities as assigned.
  

Requirements

• Bachelor’s degree or equivalent work experience, preferably in a business-related field.
• Experience in recruiting or talent acquisition (MSP experience preferred).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Prior client-facing experience in a high-touch, fast-paced environment.
• Strong communication skills, with the ability to convey complex concepts and deliver effective presentations.
• Self-Starter: Ability to work independently, prioritize tasks, and exercise sound judgment in ambiguous situations.
• Problem Solver: Solution-driven mindset with strong critical thinking skills.
• Fast Learner: Capable of training suppliers and client managers on hiring processes and program updates.
• Attention to Detail: High degree of accuracy in a deadline-driven environment.