MS Dynamics CRM Architect

Job Title: MS Dynamics CRM Architect

About Us:

At Innovon Technologies, we are a reputable technology services and consulting firm with a Global reach. We specialise in delivering high-quality services that yield impactful results for our clients. Our mission is to empower businesses to achieve more by leveraging the latest technological advancements and best practices in their industries.

Job Summary:

We are seeking an experienced MS Dynamics CRM Architect with strong hands-on expertise in Microsoft Dynamics 365 CE, Power Platform, and Dataverse. The ideal candidate should have 10–12 years of overall experience, including at least 2 years in CRM architecture roles. The architect will lead solution design, customisations, integrations, and data migrations, while ensuring high-quality delivery across CRM initiatives.

Responsibilities:

• Architect, design, and implement solutions on Microsoft Dynamics 365 CE.
• Enhance and customise Dynamics 365 CE based on client business needs.
• Lead and support CRM integrations and data migration activities.
• Work extensively with Power Platform, Dataverse, C#, JavaScript, and Power Pages.
• Collaborate with functional teams, developers, designers, QA, and stakeholders.
• Provide strong architectural guidance and align solutions with industry best practices.
• Participate in Agile ceremonies and development cycles.
• Troubleshoot issues and provide timely resolutions.
• Maintain technical documentation and compliance standards.
• Deliver high-quality, scalable, and maintainable CRM solutions.

Experience:

• 10–12 years overall experience in Microsoft D365 CE (or similar CRM platforms).
• 2+ years of experience in architecting Dynamics 365 CE solutions.
• Strong expertise in C#, JavaScript, and Power Pages.
• Proven experience with CRM integrations and data migrations.
• Deep understanding of Power Platform and Dataverse.
• Knowledge of at least one module: Sales, Marketing, Field Service, or Customer Service.
• Successful track record of delivering enterprise CRM projects.
• Excellent problem-solving and client-facing communication skills.
• Ability to handle pressure, manage time effectively, and resolve sensitive issues.
• Mandatory: Dynamics 365 and Power Platform certifications.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.
• Strong architectural and technical understanding of Dynamics 365 CE.
• Ability to quickly learn, analyze, and implement business requirements.
• Clear written and verbal communication skills.
• Highly proactive, organized, and accountable.
• Strong stakeholder management and team collaboration capabilities.

Work Environment:

We believe in fostering a positive and inclusive work environment that encourages innovation, growth, and collaboration.

Company Culture:

• Diversity and Inclusion: Innovon Technologies promotes a culture of diversity and inclusion, recognizing the value of different perspectives, backgrounds, and experiences. They aim to create an inclusive work environment where all employees feel respected, valued, and empowered.
• Innovation and Improvement: We encourage creative solutions and continuous process enhancement.
• Work-Life Balance: Innovon Technologies recognises the importance of work-life balance and promotes employee well-being. They offer flexible work arrangements, wellness programs, and resources to help employees manage their personal and professional lives effectively.
• Core Values: Respect, Trust, Transparent, Truthful, Passion, Proactive, and Accountable.

How to apply:

Interested candidates, please share your profile with “apply@innovontek.com” or upload your resume at Innovon Technologies website: https://innovontek.com/careers/

Job Type: Full-time

Pay: ₹1,700,000.00 - ₹3,000,000.00 per year

Work Location: In person