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Monitoring Analyst

Monitoring Analyst

Golden Opportunities

2 - 5 years

0 Lacs

Navi Mumbai Maharashtra India

Posted:6 days ago| Platform:

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Skills Required

monitoring network solarwinds nagios zabbix appdynamics support checks triage service escalation report

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Monitoring Analyst Location: Ghansoli, Navi Mumbai Job Description: Candidate should have 2-5 years of experience. Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solarwinds, Nagios, Zabbix, SCOM, Appdynamics, Dynatrace, OpsRamp). Identify, acknowledge and log alerts, events and anomalies Escalate incidents to L1/L2 support teams based on defined SOPs and severity Perform basic health checks and validations as per runbooks Track and update incident tickets in ITSM tools Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). Document incidents, actions taken, and resolution/escalation steps Communicate with on-call engineers and shift leads for follow-up or escalations Ensure monitoring dashboards and tools are operational and report any issues Provide shift-wise handover updates and contribute to incident reviews Flexible for 24/7 Shifts. Show more Show less