Middle Office Operations Lead, AVP

Role Description

• FIC Middle Office provides Trade Services coverage to the Business across UK and EMEA region.
• Operational services cover both the ("Run the Bank") as well as transformation ("Change the Bank") for these functions. You will also have regional franchise responsibilities outside the core derivatives area, in either building a capability/competency, employee engagement, industry forums etc. There is also potential to expand to a global role for this function, based on performance.
• You will be responsible to ensure continued service delivery and offer a robust environment by providing trade capture, trade allocation, controls and validation coverage on T0.
• You will be based in Pune location, will report to the India Head of FIC MO Operations and will be a member of the regional Operations management team. You will be required to liaise with Traders, Structuring Team, Sales, Business Management, Legal, as well as other Deutsche Bank Middle Offices and Back Offices daily.

Your key responsibilities

• Play a crucial role in ensuring seamless trade operations and client satisfaction
• Provide support to the Front Office, Operations, and other teams with daily issues, which may include troubleshooting problems arising on an ad-hoc basis or reacting to market driven demands.
• Prioritize daily workload to maximize productivity utilizing time management and organizational skills
• Partner with multiple stakeholders across Business, Finance, other areas in Operations and technology teams to drive the strategic transformation programs ensuring all the breaks resolution, clean ups, and other key deliveries.
• Managing key metrics in line with agreed targets and risk tolerances, Partner with regional and other delivery hubs to execute the business strategy and escalate issues on time.
• Collaborate with Technology partners, Platform Vendors to identify and deliver reconciliation and or platform enhancement opportunities to derive operational efficiencies & strengthening our control framework.
• Manage the risk and control governance for KRIs, ensure periodic recertification is carried out of BRDs, KODs, Reconciliation Inventory, etc.
• Provide People leadership, including the development of key talent and the overall needs of the staff.
• Set clear direction for the team in line with overall business strategy and evolving regulatory expectations.
• Proactively manage performance and people issues to ensure alignment with the Bank's goals, values, and code of conduct.
• Act as an escalation channel for the Group's benefit by ensuring matters are referred to the appropriate function within the Bank (i.e. HR, Compliance, AFC, Legal).

Your skills and experience

• Excellent communication skills: fluency in English required. Individual should have been in a role that required daily and extensive communication directly with FO Sales & Marketing groups
• In-depth experience with equity products and global markets, including rules and regulations familiarity preferred. Prior Middle Office Operations experience is required.
• Deep knowledge of Middle office roles and responsibilities, controls and process are required.
• Proven track record of delivering operational excellence and in driving collaboration across multi-product and functional teams, in context of varied local regulations, market practices, technologies and processes.
• Experienced senior professional with global investment bank exposure, with proven success in managing matrixed and virtual management structures, managing across varied functions within a regional management team structure.
• Experienced leader with proven ability in managing stakeholder relationships across Front Office, Mid and Back Office teams.
• Leadership skills which enable the candidate to successfully influence simultaneously across multiple stakeholders, peers, direct and indirect reports.
• History of leading complex multi-year strategies impacting product, function, process and technology, balancing revenue goals with client service and regulatory adherence.
• Proven track record in successfully leading complex and critical transitions.