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7.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Job ID: 29793 Location: Bangalore, IN Area of interest: Business Support, Management & Efficiency Job type: Regular Employee Work style: Office Working Opening date: 23 May 2025 Job Summary Executive assistant services (EAS) Team offers end to end administrative and business planning services virtually whilst operating on a hybrid work model. This will enable individual to work remotely with the Senior Leadership Team, whilst having there is an opportunity created within the office for onsite trainings, picking up and sharing best practices from peers. Key Responsibilities Service delivery Mailbox/Calendar management o Actively manage service recipient’s mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses o Manage any appointment/scheduling conflicts in the best possible ways o Work closely with stakeholders and ensure that all meetings/appointment details are updated in the service recipient’s calendar, accurately and timely o Mark leaves, working from home, public holidays as per locations and travel itineraries on the calendar, where appropriate Meeting/Event management o Prepare and coordinates meetings including publishing agenda and recording minutes/actions accurately o Coordinate weekly huddle and track action (follow-up to ensure closure of outstanding actions) o Where required, pre-book meeting facilities (rooms or communication software such as video or audio-conferencing facilities) o If participants include external parties for physical meeting appointments, ensure there is a local support to meet-and-greet visitors and abide by local protocols o Actively participate in all staff engagement activities organised by team members and assist in coordinating activities to make an event successful Travel & Expenses management o Plan itinerary appropriately to ensure sufficient buffer for touch-down and departure for traveller o Always choose the Bank’s or Company’s preferred airlines, rails, hotels and transfer options o Ensure travel-related documents are prepared ahead (including VISA/immigration requirements, etc) o Be available to support anytime during travel to assist in last minute requests, if any o Check for traveller’s preferences (such as room type, bed type, smoking/non-smoking needs, dietary restrictions, allergies, etc) and make necessary arrangements accordingly o Prior to travel, ensure detailed agenda is provided to traveller, including landmarks, contact persons and references ahead of traveller’s itinerary. o Review and validate any travel and expenses claims submitted for approval o Collect all relevant receipts from service recipients or requester o Check bills are as per the Group’s Travel & Expenses or related financial guidelines o Scan and file all records in softcopy, whilst ensuring details of expenses are recorded in order o Enter details in the system with correct code and descriptions; submit for approval and follow-up till completion (approval), providing clarifications as required to claims approver (or approver’s delegate) o Proactively guide service recipients or requester about limits as per Bank’s travel and expense policies, before expenses are incurred o Ensure adherence to budget plans, as required Skills and Experience Microsoft Office applications, including Outlook (eMail), Word, EXCEL, Powerpoint, Chrome, SharePoint, etc Business correspondence skills with excellent proficiency of English – written and spoken Typing and/or short-hand – reasonable typing speed to record dictation; with excellent accuracy to produce well document and accurate set of meeting minutes Experience in handling and hosting Blue jeans and Microsoft teams calls, meetings Qualifications Bachelor’s Degree / Graduates from a recognised university. 3 – 7 years of relevant work experience as an Executive Assistant, Personal Secretary Administrative Assistant in an international firm preferred. Any secretarial course / certification will be an added advantage . About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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0 years

1 - 0 Lacs

Sangrur, Punjab

On-site

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8.0 years

0 Lacs

Mumbai, Maharashtra

On-site

Role: Grievance Redressal Officer Job Role Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. Suggest projects for improvement in Consumer Experience, Operational Efficiency, Digitization of Customer Journeys Driving Net Promoter Score (NPS) for the Nodal Office through best in class service recovery Establishing a culture across all customer channels, viz Branch Banking, Customer Experience Centre and Digital DIY for zero defect and first time right to drive reduction in service escalations 6 – 8 years of work experience in driving a Customer First agenda within Customer Service, Business or Operations in a Retail distribution set up Strong domain knowledge of Consumer Banking products, processes and technology Strong analytical skills to derive insights from data and create actionables thereof Excellent networking skills to build rapport and consultatively engage with Business and Functional Heads and Cross Functional Teams Exposure to working directly with Senior Management and Regulators in a high pressure and timeline oriented environment Excellent communication, facilitation and presentation skills including proficiency in MS Office tools (MS Excel and Powerpoint)

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5.0 years

0 Lacs

Hyderabad, Telangana

On-site

Job Description ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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3.0 years

2 - 2 Lacs

Andheri West, Mumbai, Maharashtra

On-site

Job Title: Admin Executive Experience: Minimum 3 years of experience Salary: 15K to 18k (depend on Interview) Location: Laxmi Industrial Estate, New Link Road, Andheri (W), Mumbai Working Days: Monday to Saturday (2nd & 4th Saturday OFF) Working Hrs: 10.00 am to 6.30 pm Reports To: Manager Key Responsibilities 1. Preparing Proforma Invoice (PO) 2. Administrative Tasks 3. Communication Management 4. Office Organization 5. Calendar and Schedule Management 6. Record Keeping 7. Coordinating with Tender Department Skills: - Organizational and time management skills. - Communication skills (verbal and written). - Ability to multitask and prioritize in a fast-paced environment. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and proactively anticipate needs. Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Required) Experience: Computer skills: 3 years (Required) Language: English (Required) Work Location: In person

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0 years

0 Lacs

Mumbai, Maharashtra

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA This role works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study. Key responsibilities: Gains knowledge and experience in area of specialization or function. Acquires the relevant practical experience and knowledge of the service or solution offered by the specific area or function. Remains current with the industry developments related to the relevant specific area or function Provides general administrative to the specific area or function. Coordinates meetings, minute taking, logistics, filing and record keeping. Assists with the preparation and distribution of reports and review system data for accuracy. Identifies errors or discrepancies they will investigate and correct or escalate them for resolution. Provide ssupport to clients in low complexity matters and maintain a log and/or list of all the queries. Contributes to client engagement and the success of the team. Accepts designated, business-focus projects to research, propose ideas and solutions. Assists in preparing information and research materials. Creates and maintains PowerPoint presentations. Knowledge, Skills and Attributes: Attention to detail with good verbal and written communication skills. Professional attitude and appearance and ability to prioritize tasks. Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions. Ability to deliver a quality service through their support offering. Passion for continuous improvement. Self-motivated and a passion to learn. Ability to work in a team-orientated, collaborative environment. Good planning, organizing and time management skills. Analytical mind with an inclination for identifying issues and/or defects. Knowledge and interest in the specific area or function. Knowledge of tools and methodologies associated with the specific area or function. Ability to apply theoretical knowledge in a practical manner. Academic qualifications and certifications: . Required experience: Relevant working experience is desirable but not essential. Some experience dealing with internal and external stakeholders. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Kolkata, West Bengal

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA This role works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study. Key responsibilities: Gains knowledge and experience in area of specialization or function. Acquires the relevant practical experience and knowledge of the service or solution offered by the specific area or function. Remains current with the industry developments related to the relevant specific area or function Provides general administrative to the specific area or function. Coordinates meetings, minute taking, logistics, filing and record keeping. Assists with the preparation and distribution of reports and review system data for accuracy. Identifies errors or discrepancies they will investigate and correct or escalate them for resolution. Provide ssupport to clients in low complexity matters and maintain a log and/or list of all the queries. Contributes to client engagement and the success of the team. Accepts designated, business-focus projects to research, propose ideas and solutions. Assists in preparing information and research materials. Creates and maintains PowerPoint presentations. Knowledge, Skills and Attributes: Attention to detail with good verbal and written communication skills. Professional attitude and appearance and ability to prioritize tasks. Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions. Ability to deliver a quality service through their support offering. Passion for continuous improvement. Self-motivated and a passion to learn. Ability to work in a team-orientated, collaborative environment. Good planning, organizing and time management skills. Analytical mind with an inclination for identifying issues and/or defects. Knowledge and interest in the specific area or function. Knowledge of tools and methodologies associated with the specific area or function. Ability to apply theoretical knowledge in a practical manner. Academic qualifications and certifications: . Required experience: Relevant working experience is desirable but not essential. Some experience dealing with internal and external stakeholders. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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3.0 years

4 - 6 Lacs

Bavdhan, Pune, Maharashtra

On-site

The Role : IES India Pvt. Ltd is seeking a proactive and detail-oriented admin executive to oversee and streamline office operations. The ideal candidate will handle administrative tasks, coordinate resources, and facilitate smooth communication across departments, ensuring a productive and efficient work environment. As part of a global company working at the cutting edge of building performance analysis, you will have opportunities to take more responsibilities and build a career with us. Key responsibilities: The successful candidate will be carrying out the following tasks: · Manage office supplies, including procurement, inventory tracking, and vendor coordination. · Maintain and organize accurate records, documents, and administrative databases. · Schedule and coordinate meetings, appointments, and events, preparing agendas and keeping minutes. · Oversee facility management, including maintenance, cleanliness, and compliance with safety standards. · Serve as the point of contact between departments, ensuring seamless communication and workflow. · Handle external correspondence, such as emails, calls, and official letters. · Assist HR with onboarding processes, training coordination, and administrative support. · Be a point of contact for all the inter-departmental coordination. · Monitor budgets related to administrative tasks and propose cost-effective solutions. This role requires candidate to travel for company related work within Pune from time to time. Frequency would differ based on the requirement & necessity of the particular tasks. Skills, Knowledge and Experience: · Bachelor’s degree in Business Administration/Commerce or related field. · Proven experience as an admin executive or in a similar role. · High attention to detail and time management capabilities. · Problem-solving mindset to address operational challenges. · Adaptability to handle a variety of administrative tasks efficiently. · Strong proficiency in MS Office (Word, Excel, PowerPoint) and office management tools. · Male candidate preferred with his own 2-wheeler registered in riders name and with a valid driving license. · As IES is an international company so it is essential that the candidate is a confident communicator in English. The Rewards In return, we offer the chance to work for a world-leading company in an exciting and supportive working environment; you will receive a competitive salary; health insurance for self and dependents and up to 33 days annual leave. The Company At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do. Our mission is to contribute to conserving the earth’s natural resources for future generations by reducing the carbon emissions of the built environment. IES is at the forefront of cutting-edge technology in the green-building sector and our Virtual Environment (VE) software is the only tool that allows the design team to simulate the full performance of a building model. Our world-leading 3D performance analysis software is used by our clients to design high-quality and innovative buildings across the globe, while minimizing the impact on the environment. IES’ technology is supported by integrated consulting services and today its capabilities are expanding from use on individual buildings, to helping create sustainable communities, cities and countries. We welcome applications from everyone irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Individuals are treated on the basis of their relevant merits and abilities. Information on all candidates being considered for roles within the organization will be handled in accordance with the provision of the General Data Protection Regulations (as amended from time to time). For more information, please see our Recruitment Privacy Statement. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Education: Bachelor's (Required) Experience: Administrative: 3 years (Required) Language: English (Required) License/Certification: Driving Licence (Required) Location: Bavdhan, Pune, Maharashtra (Preferred) Willingness to travel: 25% (Required) Work Location: In person Application Deadline: 15/07/2025

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0 years

0 Lacs

Tiruppur, Tamil Nadu

On-site

Job Title: Lead Generation Location: Tiruppur Job Type: Full-time Experience: 0-1 Shift : Day Shift Requirements: Excellent communication and interpersonal skills. Good presentation and negotiation skills. Strong interest in sales and client management. Basic understanding of recruitment or staffing processes (training will be provided). Proficient in MS Office (Word, Excel, PowerPoint). Self-motivated, with a result-oriented approach. Mobile Number : 9629667621 Mail Id: [email protected] Job Types: Full-time, Permanent, Fresher Schedule: Day shift Work Location: In person

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5.0 years

1 - 1 Lacs

Indiranagar, Bengaluru, Karnataka

On-site

Here's a sample Job Description for a Full-Time Sales Coordinator role based in Bangalore . You can customize this based on the company, industry (e.g., IT, FMCG, manufacturing), and specific requirements: Job Title: Sales Coordinator Location: Bangalore, India Job Type: Full-Time Experience: 2–5 years (can be adjusted) Industry: [Insert relevant industry, e.g., FMCG, Technology, Manufacturing] Job Summary: We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in achieving business objectives. The ideal candidate will handle administrative tasks, assist in lead generation, maintain customer databases, coordinate with clients and internal teams, and ensure smooth operations of the sales department. Key Responsibilities: Coordinate with the sales team to manage schedules, client communications, and sales documentation. Maintain and update customer databases and CRM systems. Assist in preparing sales quotations, presentations, proposals, and contracts. Follow up with clients regarding ongoing deals, documents, or payments. Track sales orders and ensure timely delivery in coordination with logistics or operations. Generate and analyze sales reports for internal and external stakeholders. Provide administrative support to the sales team and contribute to strategic planning. Act as a point of contact between customers and internal teams (e.g., production, logistics). Organize sales meetings, take minutes, and follow up on action items. Qualifications and Skills: Bachelor's degree in Business Administration, Marketing, or related field. 2+ years of experience in sales coordination, inside sales, or sales support. Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM tools is a plus. Strong organizational and multitasking skills. Excellent written and verbal communication skills in English. Ability to work under pressure and meet deadlines. Team player with a problem-solving attitude. Preferred: Experience in [Corporate Sales.]. Knowledge of local languages (Kannada) is an advantage. Benefits: Competitive salary Health insurance Professional development opportunities Performance bonuses Work-life balance with flexible policies Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Location: Indiranagar, Bengaluru, Karnataka (Required) Work Location: In person

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0 years

0 Lacs

Delhi, Delhi

On-site

General Information Job ID 30867 Location New Delhi, India Work Types Full Time Categories Client Accounting We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role Junior Executive Role for Accounting and Taxation Department. Candidate should have accounting experience with GST and TDS Return Filling. Key Responsibilities Accounting Activities Perform day-to-day accounting tasks, including vouching and filing. Maintain accurate books of accounts in Tally, as per IGAAP and accounting principles. Review and process employee reimbursement claims as per the finance manual/ guidelines on a regular basis. Verify vendor bills, assess applicable tax deductions, and ensure timely reconciliation and payments. Conduct bank and credit card statement reconciliations and maintain the Fixed Asset Register. Track service and sale invoices in both Tally and Excel. Perform ledger scrutiny and monthly accounts payable (AP) reconciliations. Coordinate with external service providers such as auditors, bankers, vendors, and professionals. Adhere to internal accounting guidelines and recommend efficiency improvements. Resolve employee and vendor queries regularly. Knowledge of import/export documentation, experience with NPO accounting, inventory management, and proficient in advanced excel and powerpoint presentation is an added advantage. Statutory Compliance Ensure timely deposit of statutory dues, including TDS, Provident Fund, and Advance Tax. Possess good knowledge of TDS, GST, PF, Gratuity, and ESI provisions. Prepare and provide accurate reports to the internal tax and regulatory team on return filings. Assist in the preparation of annual financial statements and audit schedules. Issue tax certificates to vendors and employees within stipulated timelines. Monthly Reporting Monthly closure of books of accounts & support in preparation of management reports as per the timelines. Assisting in preparing the relevant schedules and ensuring timely delivery. Key Requirements Bachelor’s degree in accounting, Finance, or a related field. 1+ Yrs of Experience into accounting background. Strong knowledge of accounting principles and regulations. What’s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You'll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you'll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Other Benefits Marriage Gift policy Paternity & Adoption leaves Interest free loan policy Salary advance policy Well-being initiatives We’re looking forward to getting to know you!

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1.0 years

2 - 3 Lacs

Vikhroli, Mumbai, Maharashtra

On-site

Essential: 1. Should have a working laptop with internet connectivity 2. Should be having excellent communication skills in English and Hindi 3. Operations experience of 1 years post qualification preferred Company into providing hospitality and catering service to hospitals and large institutions have engaged our Firm to conduct and manage the field verification team at each location and provide reports. Our team would conduct daily verification at the location to ensure control and compliance and will monitor a team of field verifiers at each location through physical visit and participating in the field work. The person will also support the operations at KOLATH. Roles and Responsibilities - Visit client locations in Mumbai or outstation for verification and conduct verifications and validations - general outstation of 8 working days in a month - prepare reports in digital tools or MS Word or Excel - Validate the reports through proper documentation - Communicate with team members - Submit independent report based on field level checks - prepare PPT and presentations on reports Desired Candidate Profile - Communication skills in English and Hindi. - maintain integrity in conduct and reporting - ability to work in a team - Soft skills in MS EXCEL and PPT - should possess laptop and internet connectivity - ability to understand operations and audit checks Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Application Question(s): Do you possess working laptop with internet access? What is your expected salary? When is the earliest you can join for the job? What is your age at the time of application? How good is your communication skills in English? Excellent Good Poor What is your present salary? Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Operations: 1 year (Preferred) Language: Hindi (Required) Work Location: In person Application Deadline: 29/06/2025 Expected Start Date: 30/06/2025

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0 years

3 - 4 Lacs

Pune, Maharashtra

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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0 years

0 Lacs

Bengaluru, Karnataka

On-site

Your Key Responsibilities Would Include: Summary: The SW QA Engineer functions as part of the Regional Escalation Support (RES) Team within the Technical Assistance Center (TAC) organization. Within this role, the SW QA Engineer performs advanced level fault isolation and troubleshooting of assigned Customer issues. The SW QA Engineer operates cross-functionally with Infinera SW / HW Engineering, Product Line Management (PLM), Global Technical Support (GTS) Teams to effectively and efficiently resolve issues affecting the Customers networks. Manages assigned escalation support requests with a view towards driving increased Customer satisfaction, analyzing and providing software solutions through product enhancement, defect resolution, documentation, and creation of custom solutions. Responsibilities: Investigate and troubleshoot customer issues in both Production and Lab environments Provide root cause analysis and suggestions for corrective actions Produce and deliver Customer facing documents that explain technically complex issues Produce and deliver post-mortem actions to resolve issues in Customer networks Responsible for understanding the technical aspects of the supported product releases and diagnostic logs to provide expert advice concerning any issues that may arise Contribute to the development of Knowledge Base content Review new release of technical documents for accuracy and completeness Test and validate customized scripts prior to release Develop and support sustaining Technical Notes and Field Service Bulletins to be utilized by both internal and external operators Knowledge, Skills, and Abilities Prior experience with long haul or metro optical networks required Practical knowledge of Ethernet, SONET/SDH, DWDM and OTN Experience with optical test sets and solid optical troubleshooting skills using OTDR, OSA, BERT, optical power meters etc. Hands-on testing experience with ROADM, EDFA, Raman Amplifiers and Coherent Transponders Knowledge in TCP/IP networking, L2/L3 routing and switching is a plus Prior system test, scripting and/or new product introduction experience required Extensive experience with traffic generators and network protocols analysis tools Strong problem-solving skills, applicable to large and complex network scenarios Experience with creating Power Point presentations and Excel Highly detail-oriented, excellent analytical and troubleshooting skills Candidate must possess excellent inter-personal, oral and written communication skills “This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as “Export-Controlled Information”) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group D:1, E:1 or E:2 (Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group D:1, E:1 or E:2 may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months. Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera's hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.” Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

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0 years

0 Lacs

Andheri, Mumbai, Maharashtra

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, SMEs. Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs . Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians . Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like over commitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. Last Revision: October 2022 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, my RentokilPCI, Service Leads App, U+ etc. Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation Attractive Incentives DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

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0 years

0 Lacs

Bengaluru, Karnataka

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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0 years

0 Lacs

Coimbatore, Tamil Nadu

On-site

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3.0 years

0 Lacs

Mumbai, Maharashtra

On-site

About the Role: The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects. The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Managing existing customers Customer retention Annual contract renewal with price increase Collection / DSO management Up-selling Business development (farming) from the existing customers Market survey, competitor analysis to understand gaps of our services. Support the service team by providing customer feedback. Attend other work-related duties as may be assigned from time to time. Key Deliverable: Retention of assigned regional accounts of 95% + On-time customer contract renewal of 100% Price increase from existing customers of 10% Manage collection and DSO as per set target Generate farming business from existing and new customers as per the Monthly, Quarterly and Yearly target set Requirements Competencies (Skills essential to the role): Strong interpersonal skills. Ability to work well with teams at the branches and with cross- functional teams at CO Excellent Customer Relationship management skills Collaborative leadership style Excellent interpersonal skills Problem-solving and analytical skills Proven track record of customer management and business development Ability to work with cross-functional teams Educational Qualification / Other Requirement: Bachelor’s Degree (or its equivalent) with overall experience of at least 3 to 5 years spread across front line B2B sales, Account Management Fair knowledge of the geography in which the position will be based Good working knowledge of Word, Excel and PPT Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation

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0 years

0 Lacs

Gajuwaka, Andhra Pradesh

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Two wheeler mandatory. Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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2.0 years

0 Lacs

Mumbai, Maharashtra

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: An e-commerce executive is responsible for the day-to-day operations of an e-commerce business, including the Invoicing, inventory keeping and optimization of the online store The person will report to the Assistant Manager - Planning. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Complete invoicing for all platforms Ensuring 100% invoicing on timely manner Supporting ecom team with inventory keeping and timely raising PO for maintaining the stock level Key Result Areas: Communication - An e-commerce executive should be able to clearly communicate job duties to their team CN/DN wherever required needs to be cleared without any error Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Requirements Competencies (Skills essential to the role): Communication Skills Good with MS Excel Inventory management Go getter Educational Qualification / Other Requirement: Graduation in any field or any Graduate with upto 2 years experience in Ecommerce Good vocal & written communication skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Basic knowledge of Microsoft Office, Word, and Adobe Acrobat preferred.Familiarity with e-commerce platforms and digital marketing tools is preferred. Strong attention to detail and ability to manage multiple tasks efficiently. Team player with a proactive approach to problem-solving. Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation

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0 years

1 - 3 Lacs

Mumbai, Maharashtra

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, SMEs. Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians . Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like over commitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Requirements Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. Last Revision: October 2022 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, my RentokilPCI, Service Leads App, U+ etc. Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation Attractive Incentives DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Guidelines

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2.0 - 3.0 years

3 - 3 Lacs

Amritsar, Punjab

On-site

Job Responsibility :- 1. Sales of Heat Pumps : Actively promote and sell our Heat Pumps products to potential customers in the target market. 2. Lead Generation: Identify and generate leads through various channels, including online research, industry events, and networking. 3. Market Analysis: Conduct market research and analysis to identify trends, competitors, and customer preferences to develop effective marketing strategies. 4. Cold Calling: Initiate outbound calls to prospective customers to introduce our heat pump products and schedule appointments for further discussions. 5. Site Visits: Visit customer sites to understand their specific requirements and provide appropriate product recommendations. 6. MIS Reporting: Maintain accurate and up-to-date records of sales activities, customer interactions, and market intelligence. Prepare reports as required. 7. Knowledge of Microsoft Office: Utilize Microsoft Office tools to create presentations, reports, and proposals to support sales and marketing efforts. 8. Flexible to Travel: Willingness to travel locally and regionally to meet with clients and attend industry events as necessary. 9. Good Communication Skills: Effectively communicate with clients in both Hindi and English languages to understand their needs and provide appropriate solutions. 10. Pressure Handling and Target Management: Perform well under pressure and meet sales targets within the given time frame. Educational Qualification & Requirement Graduation or Post graduation in B.Tech (Mechnical or Electrical) OR Agriculture or related field is preferred. An enthusiastic with good academic record and good communication skills having B. Tech (Electrical or Mechanical)B.Sc. (hons) Agriculture degree seeking to apply abilities for the job in Heavy Mechanical Engineering Company (HVAC) OR Agriculture field Proven experience of 2 to 3 years in sales of HVAC OR Agriculture Machinery, preferably heat pumps. Excellent communication skills in Punjabi, Hindi and English, both written and verbal. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to generate leads, build relationships, and close sales. Market analysis skills to identify opportunities and develop effective marketing strategies. Self-motivated, target-oriented, and able to work independently. Strong organizational and time management skills. Willingness to learn and adapt to new technologies and industry trends. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Education: Bachelor's (Preferred) Work Location: In person

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0 years

0 Lacs

Bengaluru, Karnataka

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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0 years

0 Lacs

Haridwar, Uttarakhand

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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2.0 years

8 - 0 Lacs

Hyderabad District, Telangana

On-site

Job Responsibilities: · Communicate with clients to understand their e-learning requirements · Study and understand course inputs from clients · Create learning objectives and course outlines · Develop detailed content outlines and storyboards · Update clients feedback whenever required · Work with project managers and production managers and their teams Candidate Profile: · · 2 years of experience in instructional design · Excellent written and verbal communication skills · Excellent understanding of ID theories and practices (content chunking & parallelism) and ability to apply them · Expert in PowerPoint and Word and ability to design Storyboards · Sound understanding of content development tools such as Articulate Storyline, Captivate, etc. · Independently develop entry and advanced level technical and non-technical courses · Showcase creativity in designing a variety of training products for different geographies and target audience · Should be accountable for deliverables and be flexible to work during tight timelines · Ability to manage 2-3 members and work with collaboration Job Types: Full-time, Permanent Pay: Up to ₹70,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Instructional design: 3 years (Required) total work: 3 years (Required) Language: English (Required) Location: Hyderabad District, Telangana (Required) Work Location: In person

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