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Team Member - Customer Service-PERSONAL LOANS-Customer Service

Team Member - Customer Service-PERSONAL LOANS-Customer Service

Kotak Mahindra

5 years

0 Lacs

Hyderabad, Telangana

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

Microsoft Powerpoint Microsoft Excel Microsoft Office Bachelor's degree Communication skills Banking

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description ( Team Member - Customer Service)

Responsible to provide adequate and quick resolution to all the cases assigned
Analyze the complaint trend and present to the senior management
Preparing RCA ,Monitoring the cases and initiating corrective action

Job Requirement:

Banking knowledge is must (Loan division knowledge is preferred)
Good Communication skill (Verbal & Written)
Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
Graduate n above
Min. experience of 5 years n plus

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Kotak Mahindra

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Team Member - Customer Service-PERSONAL LOANS-Customer Service