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Team Member - Customer Service-PERSONAL LOANS-Customer Service

5 years

0 Lacs

Jodhpur

Posted:4 days ago| Platform:

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Skills Required

service analyze management monitoring communication excel powerpoint word

Work Mode

On-site

Job Type

Part Time

Job Description

Job Description ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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