Microsoft Packaging / Certification Engineer

Job Title: Microsoft Packaging / Certification Engineer Location: Open for both Bangalore and Pune Shift Timing: US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving) Interview: 2 rounds 1. Project Overview: This role focuses on repackaging applications into Windows Installer packages and Microsoft App-V sequences, emphasizing software deployment, testing, and support across Windows and Mac environments. 2. Contractors Role: The position involves repackaging applications, performing internal testing, quality assurance, and promoting software from UAT to production, alongside supporting solutions related to application installation, removal, reporting, and other IT tasks such as OSD management and vulnerability remediation. It also includes regional ticketing support using Service Now and collaboration with technical teams on application certification and compatibility issues. 3. Experience Level: Senior 7+ years. 4. Qualifications: BE or any bachelors degree with relevant experience. 5. Must have skills: Candidates should have at least 3 to 4 years of experience in repackaging applications and SCCM/SMS software distribution, with additional skills in App-V sequencing, troubleshooting, technical writing, and proficiency in tools like Microsoft App-V, InstallShield, VB scripting, Citrix, and Active Directory. Understanding of file permissions, group policies, and application interaction with operating systems is also essential. 6. Nice to Haves: Good written & Oral communication, Worked on Office 365 suites, ADO Etc., 7. Tasks & responsibilities the role requires knowledge of SCCM 2012 or later, AppV 5.1, VB scripting, PowerShell, Active Directory, SQL 2012, Service Now, SharePoint, Admin Studio, InstallShield, Windows administration, Citrix, VMware, Office suites, Excel macros, VPN concepts, Mac packaging, scripting, JavaScript, and programming languages such as C#. Strong organizational, communication, analytical, and reporting skills are also necessary. Role: Cisco Voice Specialist Location: Open for both Bangalore and Pune Shift Timing: US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving) Interview: 2 rounds 1. Project Overview - Cisco Contact Center & Collaboration Support Contact Center designs, services, API integrations, and coordination. Deliver training and mentorship for voice and contact center platforms. Function as primary trainer for internal/external partners. 2. Contractors Role: Provides expert-level consultation and support across all phases of the project development cycle, focusing on Cisco Unified Communication and VoIP infrastructure. Collaborates with business and IT stakeholders to define complex requirements, design scalable solutions, and ensure timely, high-quality implementations. Requires deep technical expertise, strong analytical skills, and broad industry knowledge. 3. Experience Level: o Senior 7+ years. 4. Qualifications: o BE or any bachelors degree with relevant experience. 5. Must have skills: o Effective communication, analytical, and critical thinking skills o Deep understanding of Cisco VoIP/UCCE and Contact Center environments. o Familiarity with Microsoft Office productivity tools o Experience in remote monitoring and managed enterprise environments. o Knowledge of telecommunication alternatives and industry trends 6. Nice to Haves: o Good written & Oral communication, Worked on Office 365 suites, ADO Etc.,