60 Ucce Jobs

Qualification Requirement Bachelors or Masters degree in Environmental Science, Engineering, Sustainability, or a related field. Proven experience in GHG emissions reporting and MRV processes. Strong understanding of IPCC guidelines and sectors. Excellent analytical and communication skills. Ability to work independently and collaboratively in a team environment. Proficiency in data analysis and report preparation. Job Responsibility We are seeking a highly motivated GHG MRV Consultant to help in different MRV projects and support implementation of National GHG MRV system development. The consultant will be responsible for stakeholder assessments, data standardization, and emission calculations. Key Responsibilities: Conduct business analysis for GHG monitoring, reporting, and verification systems, using information from NDC preparation, GHG inventory/BUR, national communication, and relevant policies. Analyze the latest international agreements on MVR mechanisms and ETF requirements, providing an overview for targeted countries. Review international best practices in MRV arrangements and processes, including legislations. Identify requirements for MRV system design and development, based on bottleneck analysis and recent global climate negotiation decisions. Conduct capacity-building workshops with relevant stakeholders. Develop draft roadmaps with key actions for creating a sustainable MRV system. Support the creation of an online MRV data management and reporting platform, and prepare MRV guidelines and templates based on best practices. Recommend ways to strengthen national institutional arrangements and develop an MRV framework, considering UNFCCC and IPCC guidelines. Benefits Competitive compensation based on market standards We are working on a flexible working model that caters to the diverse needs of our teams. (Our offices are open for those who prefer to work in-person, and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements). Full time employees receive a competitive total compensation package along with the below additional benefits. Standard Leave Policy. Office is located in the heart of the city in case you need to step in for any purpose. Medical Insurance (Self+Spouse+4 Dependent Children) Quarterly team engagement activities and rewards & recognitions such as Yearly Performance Bonus and Yearly Appraisals. Learning & Development programs to foster professional growth

- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and methods of delivery. You will engage with various teams to ensure operational excellence and contribute to the overall success of technology initiatives within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate the performance of systems and processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system governance and integrity management.- Experience with infrastructure deployment and support.- Familiarity with best practices in service delivery and operational excellence.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 5 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and operational methods to enhance service efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system governance and integrity management.- Experience in developing and deploying technology infrastructures.- Ability to support applications and technology initiatives effectively.- Familiarity with best practices in service delivery and operational standards. Additional Information:- The candidate should have minimum 5 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP UI5 Development Good to have skills : SAP Basis Administration, SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously assess and improve team processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP UI5 Development.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture, SAP Basis Administration.- Strong understanding of web technologies such as HTML, CSS, and JavaScript.- Experience with SAP development tools and methodologies.- Ability to troubleshoot and resolve technical issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP UI5 Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

- VOIP/CUCM/COLLAB:- Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Must have exp in UCCE & CUCM. Hands on experience in troubleshooting contact center components (ICM, CUIC, CVP, PG’s, Finesse). Should have good experience on Cisco UCCE/PCCE Contact Center Solution.

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improving existing best in class models, test and learn on predictive indicator metrics, and deliver analytics to prove or refine ongoing hypotheses across the PEP Enterprise Growth Philosolphy. This requires leveraging a wide expanse of data sets to support the change management and deliver a developing performance ecosystem which can be embedded across sectors. This role will need to influence across the GBS CME teams to establish partnership and key knowledge for the delivery of the framework, and integrate results to be delivered senior, non technical, audiences in a compelling way. Qualifications This role requires a strong insights and analytics foundation, a deep understanding of core syndicated data sets and complex analytical methodologies and the ability to deliver holistic insights with a bias for strong business relevant implications which drive action Graduate from reputed institutes 5+ years of experience with Data and Analytics NIQ, Kantar, Europanel etc Expert on \"Point of Sale\" and \"HHP\" (Nielsen, IRI, SPINs, One Click Retail etc.) databases/metrics a must Structured thinker / problem solver who works independently with attention to detail Excellent communication & presentation skills (verbal & written) is mandatory. Confident communicator, able to express ideas and convey complicated concepts simply Experience working in an Agile team Must be detail oriented with excellent organizational/time management skills

Role Specific Responsibilities: You will work extensively with customers, as well as internal and external resources such as Cisco account teams and partners, to strategize, deploy, and optimize Cisco services and solutions. As a leader, you will take charge in executing delivery projects and enhancing solutions and methods for broader practice. You will create, review, and approve project deliverables including Design recommendations, High Level Design, Low Level Design, and Implementation/Change Management Plans. Building and leveraging test environments will be necessary to resolve highly complex problems and compatibility issues. Your software skills and tools will be essential in configuring, deploying, and troubleshooting Cisco products and solutions. Additionally, you will contribute to the development of digital intellectual capital such as scripts and digital signatures. Acting as a focal point for problem resolution, you will ensure the timely and proper resolution of complex customer issues across various technologies. Collaboration with TAC to address P1 and P2 issues will also be part of your responsibilities. Solid hands-on experience with UCCE components like ICM, PG, CVP, CTI, Finesse, and CUIC is required, while knowledge and exposure in UCCX is a plus but not mandatory. Strong hands-on experience in CC implementation work with troubleshooting capabilities is essential. Grade Specific Responsibilities: This role will focus on Industrial Operations Engineering and requires full competence in your area of expertise. You will serve as a key contributor in a more complex and critical environment, proactively understanding and anticipating client needs. Managing costs and profitability within your work area, you will also manage your agenda to achieve agreed targets. Developing project plans specific to your area, you will look beyond immediate problems to consider wider implications and act as a facilitator, coach, and driver to move teams forward.,

Collaboration Business Operations, Training Analyst- CUCM, VoIP, Webex Meetings, Calling, Contact Center Black Belt Academy- Collaboration- Content Business Operations Analyst Reporting: Cisco Black Belt Academy Collaboration Content BOA: Role Brief A Content BDM is responsible for Global end to end ownership of Architecture and Technology under the Black Belt Academy. The BDM will be accountable to align, capture and create the relevant content to go into the role-based learning maps enabling Partners to deliver a perfect Pitch to the customer whilst understanding on how to deploy and support the solution effectively. Also responsible to work with the key Cisco Solution Plus, Strategic, ISV and Cloud partners to deliver their joint solutions and technology Training to Ciscos Partners, Distributors and Sales Staff. In addition, the BDM will be responsible for monitoring the usage of the educational framework by Cisco Partners and increase traction and adoption as much as possible Roles & Responsibilities in Detail: Collate, Curate and design the training and education curriculum for the entire Architecture Portfolio including all technologies and sub-technologies within that specific Architecture On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all. Identify content from all available internal/ external sources and make available to Partners wherever relevant. Work with the relevant stakeholders to build and maintain the Collaboration learnings on the Cisco Black Belt Academy. Create/ Evaluate Quiz Working with the BU and relevant Architecture stake holders in each GEO, Partner org and the GPO team to drive the Architecture Curriculum on the Black Belt Partner Academy. Monitoring Usage of the content by Partners and aligning Global trainings/ events to adopt increase in traction. Validate content and engagement strategies with all relevant stakeholders whilst driving adoption. Develop assessment criteria for successful certification and deal with partner queries wherever required. Align demos & labs within these learnings to offer efficient hands-on to the cisco partners. Make learning interesting & engaging wherever possible. Keep the content refreshed/ updated/ maintained and launch new learning when and wherever necessary prioritizing partner growth, market trends and interest. Drive Adoption of Black Belt curriculum via GEO Communities and presenting the platform Globally at several platforms to increase traction. Drive alignment between Virtual and Physical training events in each Geo to track end to end education and partner capabilities. Communicate with Aspirants/ Validation Engineers regarding rejection of submissions or results of screening. Maintain a list of Evaluation Best Practices and Learnings Host and deliver quarterly Architecture updates to the relevant Geo participants and Cisco Stakeholders. Vet and validate Black Belt aligned content that is hosted by Cisco and Learning partners. Building Partner and GEO Communities around education and drive Return on Education (ROE) Metrics. Forecast future/ market trends and orient strategies to capture maximum benefits. Desired technical and interpersonal skills include, but are not limited to: IT graduate with hands on experience in Cisco technologies CCNA and/or CCNP certifications (preferred) Strong communication skills 4+ years of related experience in training and enablement Very Good understanding on Cisco Architectures and Solutions Experience in Partner ecosystem (preferred) Programmability Focus and skillset (preferred) Understanding of Cisco Cloud strategy Desire and ability to learn new technology and solutions. Preferred skills and requirements 1. 8+ Years of experience on one or more Cisco Architecture with focus on Collaboration. Understanding and hands on experience preferred in the detailed sub technologies for Cisco Collaboration viz On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all. Ability to keep up with the industry transitions & well versed with the priorities of today viz Cloud & AI. Ability to handle complex tasks and exceed client expectations. Ability to understand and capture technical as well as business requirements. Self-starter with excellent Presentation skills and consultative skills. Strong Analytical, Communication both written and verbal Business writing skills, Interpersonal and Organizational Skills with good people skills to match. Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management, team leading, resource coordination and team building.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issues Technical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational Qualification:-Any Degree or 3 Year Diploma Qualification Any Degree or 3 Year Diploma

Technical Knowledge Good technical expertise in Cisco UCCE and related products Excellent hands on experience in Cisco CUCM and suite of related products Unity Voicemail, Expressways Upgrade/installation of UCCE , hands on Creation of ICM script and Monitoring Understanding of how scripts relate to Wallboard, CUIC requirements Ability to debug UCCE logs either via dump logs or Diagnostic Frame Portico Understand UCCE SQL tables and use of queries Ability to understand the agent log on procedure through to call answering , with view to debug all actions CUIC experience use of Default reports and customized reports Creation and deployment of UCCE Scripts -understand Call Types, Dial numbers, RONA,PQ’s / Skill groups Previous experience of building UCCE scripts via Call Studio Ability to create IVR and Menu options within Unity Voice Mail Video Technologies – WebEx, CMS, TMS Voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.) Ability to debug voice gateway including Qsig, SIP protocols Desirable Wallboard- 2ring Outbound Dialer- Acqueon Call logging Voice Recording Vebra , BiB SIP trunking Any experience on Genesys Contact Centre will be a huge plus Experience Demonstrable experience of hands-oninvolvement in setting and managing enterprise voice systems – UCCE and CUCM Project involvement should be at a lead engineer level Happy to communicate at all levels from end users to senior managers in IT and business Upgraded and installed Cisco UC solutions- UCCE, CUCM, Unity etc. Experience of Jabber deployment on Mobile, Laptop

We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate them into functional designs, and implement or prototype solutions within IVR platforms. 3. AI/Automation Tool Exposure – Familiarity with AI tools such as GitHub CoPilot, conversational AI platforms, or similar solutions used to accelerate voice interface design and development. 4. IVR Platform Knowledge – Hands-on experience with Cisco IVR (CVP, ICM/UCCE/UCCX) or similar contact center technologies. 5. Excellent Communication & Documentation – Strong ability to communicate with stakeholders, document VUI/IVR logic clearly, and work cross-functionally across business and tech teams. Thank you!

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issues Technical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational Qualification:Any degree 15 years of Full time education Qualification Any Degree or 3 Year Diploma

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP UI5 Development.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture.- Strong understanding of web technologies such as HTML, CSS, and JavaScript.- Experience with SAP development tools and methodologies.- Familiarity with debugging and performance tuning of applications. Additional Information:- The candidate should have minimum 3 years of experience in SAP UI5 Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem-solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledgeLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Mysore, Kolkata, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Primary skills: SAP SECURITY, SAP GRC with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 2 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology->SAP Functional->SAP GRC Technology->SAP Technical->SAP Security

Required Skills (Must Have and should meet all the below standards for qualifying to this role) Products Asr9K/NCS Tech OSPF, ISIS, BGP,MPLS, L2VPN/L3VPN/Segment Routing, IP RAN, front/back haul, Core IP transport Architecture, IOS-XR/IOS-XE Consulting SP experience with creating design document & implementation in SP Core Desired Skills (Good to have as value add to this role) Migration expertise in SP core Automation Python, Ansible Knowledge on Datacenter and Mobility Optical knowledge / Hands-on Education &/ Additional Certifications Degree/ Masters - Bachelors or Master's degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Computer Engineering, or a similar field. Certifications - CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider)

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Position Summary We are looking to add an experienced Clinical Writer to our team. The person in this position must be able to independently contribute to the development of initial and update(s) of CERs that support the applicable regulatory submission requirements for the medical device products. An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting. The expected experience is 4 - 6 years with a minimum of 1- 2 years of CER writing experience is essential. A minimum of 1- 2 years of medical writing/reviewing experience is needed. The experience is expected to be current or recent (preferably within the past two years), to provide confidence in their experience considering the rapid nature of updates/changes in the regulatory landscape, the device, its functionalities and the therapy area. Preferred EducationMasters degree in a life science or biomedical engineering discipline preferred, or equivalent regulatory/writing experience Preferred Experience 1. The expected experience is 4- 6 years of CER writing and reviewing experience. Significant experience writing scientific, medical/clinical, and technical content. Also, a plus would be experience with writing CERs that conform to MEDDEV 2.7/1. 2. Knowledge in the therapeutic area- specifically in the field of diagnosticradiology, interventionalradiology and radiation oncology 3. Familiarity with various country specific standards and regulations for medical devices to be able to assess and provide device appropriate clinical evaluation data for registrations. Duties and Responsibilities 1. Collaborate with the project/program stakeholders for product knowledge and information to develop quality content for the CERs and within the required timelines. 2. Screen and summarize literature for relevant clinical data 3. Review literature to elucidate the clinical problem and current treatment techniques 4. Study and report device characteristics and instructions for use 5. Evaluate data for similar competitor devices 6. Summarize post-marketing surveillance and risk management data for the target device 7. Able to work in cross functional teams with strong communication, presentation & interpersonal skills 8. Analytical thinking skills with strong demonstration of scientific writing and verbal communication.

Lead and oversee the delivery management team. Develop and implement delivery strategies and processes. Ensure projects are delivered on time, within scope, and within budget. Monitor and report on project progress and performance. Collaborate with cross-functional teams to ensure successful project execution. Identify and mitigate risks and issues related to delivery. Drive continuous improvement in delivery processes and methodologies. Build and maintain strong relationships with clients and stakeholders. Develop and implement best practices and tools for delivery management. Provide leadership and guidance to delivery team members. Ensure compliance with company policies and industry standards. SecondaryManage resource allocation and capacity planning. Conduct regular performance reviews and provide feedback to team members. Develop and manage delivery budgets and financial plans. Ensure high levels of client satisfaction and loyalty. Stay updated on industry trends and best practices. Foster a culture of collaboration and innovation within the delivery team. Support business development efforts by providing delivery expertise. Ensure effective communication and coordination across all project teams. Lead change management initiatives related to delivery processes. 15+ years of experience in delivery management or a related role. Proven track record of managing large-scale delivery teams. Strong leadership and team management skills. Excellent project management and organizational skills. Ability to work effectively with cross-functional teams. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with delivery management tools and methodologies. Ability to manage multiple projects simultaneously. Strong client relationship management skills. Experience in developing and implementing best practices. Ability to drive continuous improvement initiatives. Strong financial management and budgeting skills. Knowledge of industry standards and regulations. Ability to work in a fast-paced and dynamic environment. Strong decision-making and strategic thinking skills. Experience with risk management and mitigation. Ability to lead change management initiatives. Commitment to excellence and high-quality standards. Role Min required criteria: 30mn USD P&L & Team of around 400-500 (Little variance is ok as long as competencies required are matched) Diverse skills Combination of T1 and T2 experience is preferred of candidates who have grown in different environments Banking BFSI is primary preferred to have GCC Captive experience as well

Period :Immediate Employment Mode Contract to Hire JD Network Voice & Video SME - PnC Provide day-to-day operational support for Cisco CUCM and associated voice systems, ensuring high availability and performance. Monitor system health and performance, addressing issues proactively to prevent service disruptions. Handle routine maintenance tasks, including software updates, patches, and system backups. Troubleshooting and Issue Resolution Diagnose and resolve complex issues related to CUCM, including voice quality, call routing problems, and system errors. Utilize diagnostic tools and logs to identify root causes of issues and implement corrective actions. Collaborate with Cisco TAC and other vendors for advanced troubleshooting and resolution of technical problems. System Administration Manage and maintain CUCM system configurations, including user accounts, call routing, and device management. Configure and support features such as voicemail, call handling, and integration with other communication tools. Ensure proper integration with network infrastructure, including SIP trunks, gateways, and third-party applications. Performance Monitoring and Optimization Monitor system performance metrics and make recommendations for improvements or enhancements. Conduct regular performance tuning and capacity planning to ensure the system meets current and future demands. Implement and enforce best practices for system performance, reliability, and security. Documentation and Reporting Maintain accurate and up-to-date documentation for CUCM configurations, procedures, and troubleshooting guides. Prepare and present regular reports on system performance, incidents, and resolutions to management. Document and communicate changes or updates to system configurations and procedures. User Support and Training Provide support and guidance to end-users regarding CUCM-related issues and feature usage. Conduct training sessions and create user guides to improve user understanding and efficiency. Address user feedback and work to enhance their experience with the CUCM system. Project Involvement Assist with deployment and integration projects, providing operational insights and ensuring smooth transitions. Support system upgrades, migrations, and new feature rollouts with operational expertise. Qualifications ExperienceMinimum of 10 years of experience in operational support of Cisco CUCM environments, including experience in large-scale enterprise settings. CertificationsCisco Certified Network Professional (CCNP) Collaboration, or Cisco Certified Internetwork Expert (CCIE) Collaboration Technical Skills: Extensive knowledge of Cisco CUCM, Cisco Unity Connection, Cisco IM & Presence, and related voice technologies. Proficiency in troubleshooting and configuring voice protocols (SIP, H.323). Strong understanding of networking concepts, including IP addressing, routing, and switching. Experience with diagnostic tools and performance monitoring for CUCM. Soft Skills: Excellent analytical and problem-solving skills. Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work independently and manage multiple tasks effectively. Proven track record of handling high-pressure situations and providing timely solutions.

Manages Cisco voice and wireless networks, optimizing performance and ensuring seamless communication.