Microsoft Dynamics 365 Functional Consultant – Module Customization

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Job Summary:

We are looking for an experienced Microsoft Dynamics 365 Functional Consultant to lead the customization and implementation of Dynamics 365 modules tailored to our organization’s specific business processes. The ideal candidate will have deep knowledge of Dynamics 365 (CE, F&O, or Business Central) and a strong track record of customizing modules including Sales, Finance, HR, SCM, and Customer Service based on company requirements.

Key Responsibilities:

 Analyse business requirements and translate them into functional and technical specifications.

 Customize and configure Microsoft Dynamics 365 modules to align with business workflows.

 Work with stakeholders to design, implement, and test tailored solutions across modules (Sales, Finance, HR, etc.).

 Develop custom entities, workflows, business process flows, and dashboards.

 Collaborate with developers to implement custom plugins, integrations, and Power Apps components.

 Integrate Dynamics 365 with third-party systems (ERP, payroll, CRM, etc.).

 Conduct user training, documentation, and post-deployment support.

 Ensure data integrity, security, and compliance with organizational policies.

 Provide ongoing support, troubleshooting, and enhancement of Dynamics 365 solutions.

Required Skills & Qualifications:

 Bachelor’s or master’s degree in computer science, Information Technology, or related field.

 3–4 years of hands-on experience in Dynamics 365 implementation and customization.

 In-depth knowledge of one or more modules:

o Dynamics 365 Sales

o Dynamics 365 Finance & Operations

o Dynamics 365 Human Resources

o Dynamics 365 Business Central

 Strong understanding of Power Platform (Power Apps, Power Automate, Power BI).

 Data Collection Process.

 Experience with Dynamics 365 SDK, Web Services, and REST APIs.

 Familiarity with AL (Business Central), C#, JavaScript, and X++ (F&O).