Microsoft Dynamics 365 Functional Consultant

Microsoft Dynamics 365 Finance & Supply Chain

Requirement Details:

🚨Position : Microsoft Dynamics 365 Finance & Supply Chain

💼 Exp Level: 3 years of experience

📍 Location: Visakhapatnam/Vizag

Key Responsibilities

• Act as Tier 2 escalation for D365 F&SCM support issues, ensuring timely resolution and communication with stakeholders.
• Troubleshoot and resolve functional and technical problems within Finance, Procurement, Inventory, Production, and Supply Chain modules.
• Collaborate with business users to understand issues, replicate errors, and document findings.
• Coordinate with internal IT and external partners (Microsoft, VARs, or consultants) for issue resolution or escalations (Tier 3).
• Monitor system integrations, data interfaces, and batch jobs, addressing failures or discrepancies.
• Contribute to knowledge base documentation, standard operating procedures, and training materials.
• Participate in system upgrades, regression testing, and business process improvements.
• Identify recurring issues and recommend proactive solutions or automation opportunities.

Required:

• 2+ years of experience supporting or implementing Microsoft Dynamics 365 Finance and Supply Chain Management.
• Strong understanding of core functional areas such as General Ledger, Accounts Payable/Receivable, Procurement, Inventory, and Production.
• Experience troubleshooting integrations (e.g., Power Platform, Data Management Framework, APIs).
• Strong analytical, communication, and documentation skills.