Job Responsibilities/Essential Functions/Competencies Review and validate understanding of customer environment requirements Ability to read and understand a Statement of Work Ability to read and understand Low Level and High Level Design Documents A self-starter that can work remotely with little supervision. Follow WWT standards for design documentation Review and recommend process changes Manage, troubleshoot, and configure all components of a Cisco UC system Review, audit, and approve Change Management Attend and occasionally lead customer facing meetings/discussions Understanding of networking protocols Ability to work within Service Now ticketing system Open and manage supports cases that require vendor escalation (TAC Cases, Calabrio, Microsoft) etc. Qualifications Education Bachelor's degree or equivalent recent hands-on Cisco Unified Collaboration experience Certifications Desired CCNA CCNA Collaboration Work Experience Qualified candidates should have 2 to 5 years of hands-on Cisco UC experience. Candidate must have experience with the following: Cisco Unified Communications Manager Cisco Unity Connection Cisco IOS Voice Gateways Cisco Unified Border Element (CUBE) Cisco Instant Messaging & Presence (Jabber) Cisco Expressway C/E Webex Calling LDAP Integration Cisco Unified Contact Center Express (UCCX) Work Experience Candidate must have hands-on experience with one of the following technologies: Cisco Unified Contact Center Enterprise (UCCE) Cisco Packaged Contact Center Enterprise (PCCE) Specialized Knowledge, Skills, and Abilities Additional knowledge in the following areas would be ideal but not required. Calabrio One Bucher and Suter Acqueon Google CCAI Contact Center Scripting and Call Flows

Virtual Tech Gurus India Pvt Ltd is looking for System Admin - Linux to join our dynamic team and embark on a rewarding career journey. System Admin - Linux is responsible for overseeing and optimizing system admin - linux operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Virtual Tech Gurus India Pvt Ltd is looking for UC L2 Engineer to join our dynamic team and embark on a rewarding career journey. UC L2 Engineer is responsible for overseeing and optimizing uc l2 engineer operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Role: Senior Oracle Functional Consultant Finance ApplicationsExp:8-10 Years Location: Remote Notice Period: Immediate Job SummarySenior Oracle Functional Consultant Finance Applications will serve as the strategic interface to the business for the purpose of implementation, configuring, solution design, and support through functional analysis, Oracle cloud configuration, and creating extensions when core configurations would not work. Work with application analysts from other verticals and consultants for EBA implementation projects throughout the project lifecycle.This position is responsible for functional requirements definition, configuration, solution design, implementation and maintenance of Finance applications. The Senior Oracle Functional Consultant Finance will work with various IT groups and business users in defining, prioritizing and executing application projects and enhancements. Additionally, the position will be playing a critical role of ensuring that Developers have adequate clarification and support on all business and functional requirements / specifications related to applications.Job ResponsibilitiesManage business analysis processes mapping including requirements gathering methodologies, documentation, and scope definition with non-technical business user constituencies.Communicate the vision for the system by documenting, analyzing, and prioritizing business requirements from business objectives, documenting those requirements and refining them into technical action items.Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions.Engage business users to support all necessary clarification for the Project Team, Development Team and Production Support Team to design and implement an effective solution.Verification of feasibility of Business Users request functionality and business rules based on existing technical systems and data structuresAbility to create and present key requirements artifacts without direct supervisionScope DocumentsUse Cases, Functional designs and document configurationsDetailed Specification of Key Business RulesActivity DiagramsBusiness Process Mapping Diagrams and DocumentationApplication Gap analysisExpert understanding and ability to query and analyze applications data schema.Provide business and technical leadership and work with the IT Project Team to ensure that projects progress against expected timelines and alert project team to risks and issues related to IT solutions.Complete assigned projects in a timely and cost-effective manner and coordinate the tasks of internal and external resources where necessary to achieve required results.Ensures the security of clients confidential and proprietary information and materialsMay lead technical/functional teams or projects.Establish working relationships with others outside area of expertise.Solve complex problems; take a broad perspective to identify innovation solutions and develop new concepts, methods and techniques.RequirementsBachelors degree in Information and Communication Technology or similar;8-10 years working environment as an Oracle Applications Consultant, System Analyst / ManagerExpert level knowledge of Oracle ERP Application functionalityExpert level knowledge of General Ledger, Accounts Receivables, Accounts Payables, Fixed Assets, Project Accounting and Project Billings module configurations.Strong knowledge on Finance processes.Proficiency with SQL based queries and Software Development Life Cycle MethodologiesStrong functional understanding of the Oracle modules and development framework for extensions in Oracle Cloud framework.Advance skills in MS Office (Access, Excel, PowerPoint, Word).English required at an advanced proficiency levelHas gone through 2-3 full lifecycle implementations for General Ledger, Accounts Receivables, Accounts Payables, Fixed Assets, Project Accounting and Project BillingsCombines strong business acumen/experience and deep IT knowledgeHas shown record of strategic project planning and client managementWorked with a broad range of diverse customers and stakeholders Ability to effectively manage multiple, competing, high-priority projects with varying deadlines.Experience with managing team(s)

Role & responsibilities RequirementsBachelors degree in Information and Communication Technology or similar;8-10 years working environment as an Oracle Applications Consultant, System AnalystExpert level knowledge of Oracle Fusion ERP Application functionalityExpert level knowledge of Oracle Fusion Procurement, Purchasing, Supplier Management, Inventory Management module configurations.Strong knowledge on Supply Chain processes.Proficiency with SQL based queries and Software Development Life Cycle MethodologiesStrong functional understanding of the Oracle modules and development framework for extensions in Oracle Cloud framework.Advance skills in MS Office (Access, Excel, PowerPoint, Word).English required at an advanced proficiency levelHas gone through 2-3 full lifecycle implementations involving Oracle Fusion cloud Procurement applicationsCombines strong business acumen/experience and deep IT knowledgeHas shown record of strategic project planning and client managementWorked with a broad range of diverse customers and stakeholders Ability to effectively manage multiple, competing, high-priority projects with varying deadlines.Experience with managing team(s)

JOB RESPONSIBILITIESManage business analysis processes mapping including requirements gathering methodologies, documentation, and scope definition with non-technical business user constituencies.Communicate the vision for the system by documenting, analyzing, and prioritizing business requirements from business objectives, documenting those requirements and refining them into technical action items.Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions.Engage business users to support all necessary clarification for the Project Team, Development Team and Production Support Team to design and implement an effective solution.Verification of feasibility of Business Users request functionality and business rules based on existing technical systems and data structuresAbility to create and present key requirements artifacts without direct supervisionScope DocumentsUse Cases, Functional designs and document configurationsDetailed Specification of Key Business RulesActivity DiagramsBusiness Process Mapping Diagrams and DocumentationApplication Gap analysisExpert understanding and ability to query and analyze applications data schema.Provide business and technical leadership and work with the IT Project Team to ensure that projects progress against expected timelines and alert project team to risks and issues related to IT solutions.Complete assigned projects in a timely and cost-effective manner and coordinate the tasks of internal and external resources where necessary to achieve required results.Ensures the security of clients confidential and proprietary information and materialsMay lead technical/functional teams or projects.Establish working relationships with others outside area of expertise.Solve complex problems; take a broad perspective to identify innovation solutions and develop new concepts, methods and techniques.RequirementsBachelor’s degree in Information and Communication Technology or similar;8-10 years working environment as an Oracle Applications Consultant, System Analyst / ManagerExpert level knowledge of Oracle ERP Application functionalityExpert level knowledge of Order Management, Oracle Pricing, Global Order Processing, Shipping and Oracle Trading Partner Architecture module configurations.Strong knowledge on Supply Chain processes.

Role : Devnet EngineerExp: 8+ Years Location: Mumbai ( Hybrid- 3 days onsite ) updates:Resource who must have Object oriented programming exp mainly with Python/C++.Must have experience with Automation using Pyhton, git, Ansible.Job Description:We are seeking a talented and experienced Developer with expertise in network automation, and application development. In this role, you will be responsible for designing, developing, and maintaining network automation solutions, as well as implementing and enhancing applications. You will work closely with cross-functional teams to ensure efficient and secure network operations and deliver high-quality software solutions. The candidate should also possess good presentation and analytical skills to manage IT network operations and to ensure efficient operations delivery.Responsibilities:Develop and implement network automation solutions:7+ years of experience in Architecture, design and engineering of automation for zero-touch-provisioning and network device configuration management.Drive automation at all stages of software development, release, and operations.Provide advanced expertise in the development of network test, validation and integration plans on projects and assurance of network integrity.Effectively communicate engineering solutions through detailed high and low-level diagrams.Participate in conversations with various teams to brainstorm for new ideas and ways to improve network automation.Design and develop automation scripts, tools, and frameworks to automate network provisioning, configuration management, and monitoring tasks.Collaborate with network engineers and system administrators to understand requirements and develop automation workflows that improve operational efficiency.Integrate network automation solutions with existing infrastructure, ensuring compatibility and seamless operation.Conduct thorough testing of automation solutions to validate their effectiveness and reliability.Monitor and maintain the performance and stability of the network automation systems.Design, develop, and enhance applications:Work closely with business stakeholders and end-users to gather requirements for application development projects.Provide technical guidance and support:Assist in defining technical strategies, architecture, and roadmaps for network automation and application development.Mentor and provide guidance to junior developers and team members, fostering their professional growth and knowledge in Devnet practices.Stay up to date with emerging technologies, trends, and industry best practices related to network automation, application development, and security.Collaborate with cross-functional teams, including network engineers, system administrators, and security professionals, to address complex technical challenges and ensure successful project outcomes.Qualifications:Education and Experience:Bachelors degree in computer science, Engineering, or a related field. (Master's degree preferred)Proven work experience as a Developer, with a focus on network automation and application development. 5+ years of professional experience in large enterprise or carrier spaceStrong understanding of networking concepts, protocols (TCP/IP, SNMP, DNS, etc.), and security principles.Experience developing and integrating applications Technical Skills:Proficiency in programming languages such as Python, Java, or C++.Solid experience in network automation using tools such as Ansible, Puppet, or Chef.Knowledge of databases, SQL, and data modeling.Familiarity with software development methodologies, version control systems (Git, SVN), and Agile practices.Personal Skills and Qualities:Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.Strong communication skills and the ability to articulate technical concepts to both technical and non-technical stakeholders.Attention to detail and a commitment to delivering high-quality software solutions.Proactive and self-motivated with a passion for learning and staying updated with new technologies.