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Microsoft Dynamics 365 Consultant

Microsoft Dynamics 365 Consultant

Rapson Technologies

5 years

|

0 Lacs

Noida Uttar Pradesh India

Posted:1 week ago| Platform:

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Skills Required

crm agile marketing azure devops strategies efficiency power automate training erp sharepoint management support epic integration dataverse communication certifications engagement scrum logic

Work Mode

On-site

Job Type

Full Time

Job Description

This is a hands-on role! We are looking for a senior person that is self starting and deliver features by yourself and together with the CRM team (5 people). We have many businesses request that we need to deliver and sometimes the pressure is high. You should be experienced in the Scaled Agile Framework and know how to prepare and execute features for the PI. Key Responsibilities: • Analyse business processes and translate them into functional and technical solutions within Dynamics 365 Sales, Marketing, and other modules. • Write features and user stories in Azure Devops and refine them with the team • Advise clients on best practices, innovation, and strategies to enhance CRM adoption and efficiency. • Configure, customize, and extend Dynamics 365 solutions, including Power Platform (Power Apps, Power Automate, Power BI). • Manage stakeholder expectations and act as a bridge between the client and the technical team. • Conduct workshops, training sessions to facilitate solution adoption. • Collaborate with developers to deliver custom solutions and integrations with other systems (e.g., ERP (FO/AX), SharePoint, Azure). CPQ, Contract Lifecycle Management (CLM), Signing solutions • Support Epic preparation activities, such as delivering demos and preparing epics. Qualifications: • Knowledge of Agile and the Scaled Agile Framework • At least 5 years of experience with Microsoft Dynamics 365 CRM (Sales, Marketing). • Proven experience leading CRM implementations and/or migrations. • Knowledge of Azure Devops • Knowledge of Power Platform, Azure services, and integration techniques (APIs, Dataverse). • Strong analytical and problem-solving skills. • Excellent communication skills and experience in client interactions. • Certifications such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate are a plus. • SAFe Agilist and /or Scrum master (SSM) • DocuSign, Luminance and Azure Logic apps knowledge is a plus Show more Show less

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