Mgr. Professional Services Consulting

Responsibilities include:
Engage with our clients directly or indirectly to understand their business needs regarding the implementation of various modules of UKG Ready product.Leverage your knowledge and experience to consult on best practices and assist clients (directly or through some onsite person) in designing and building a solution that meets their needs. Utilize your technical aptitude to re-configure our software solution. Stay up to date on the latest product features and functionality. Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects.Provide technical leadership and guidance to the team to ensure projects are completed within expectations.Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed. Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others work and develop and execute the best work solution.Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful project delivery.Create a collaborative environment within the direct business team and throughout UKG company.Encourage open and honest communication within direct team as well as across the organization.Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves. Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.Proactively communicate relevant information to team members, peers, and superiors.Ensure all personal and team administrative tasks are completed timely and accurately. Ensure all personal are following the established best practices and methodologies.Qualifications: Individuals looking to be a part of our talented team should possess the following: Experience working in a cloud company or having managed a product implementation team.Bachelor degree in Science/Engineering and at least 12+ years of work experience, including experience of Global implementations. HCM &/or WFM domain work experience strongly preferred.Strong analytical skills with the track record of driving change and process improvements. Demonstrated ability to adapt to new technologies and changing environments.Demonstrated team leadership skills with the ability to setting up new teams as well as work as part of a bigger project team.Excellent written and verbal communication skills, with the ability to work with all levels of individuals in a global organization. Ability to work in a fixed business-required shift (11:30 AM to 8:30 PM IST). Ability to travel domestic & international as needed.