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1.0 - 3.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities Understand and interpret requirement documents to comprehend work breakdown. Interpret and understand technical design documentation. Provide reliable estimates for assigned work items, factoring in development, unit testing, code quality checks, and other relevant tasks. Ensure estimates are comprehensive and realistic. Adhere strictly to established version control strategies, workflows and best practices. Develop and implement features by first understanding requirements and ensuring technical readiness, all while adhering to design, quality, and coding standards. Collaborate on peer code reviews to ensure all new code is accurate, performant, and doesn't introduce regressions or crashes. Apply comprehensive mobile application security best practices, ensuring secure coding, data privacy, and compliance with internal guidelines. Use observability tools and analyze system metrics to gain insights that inform technical decisions. Understand and follow established release processes to ensure smooth and efficient deployments. Take full ownership of assigned modules, ensuring timely and high-quality delivery. Document your code clearly while leveraging technical design documents and diagrams to guide your development. Deliver a positive customer experience by providing timely solutions to L3 issues, properly classifying L4/L6 problems, and updating documentation to reduce future inquiries. Write clean, maintainable, and well-tested code, addressing performance and security issues, and effectively debugging production problems. Thoroughly analyze and break down complex problems to create robust, systematic, and comprehensive solutions. Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions. Qualifications 1 to 3 years of professional experience in Android development. Strong proficiency in Kotlin and Java. Good understanding of the Android SDK, Android Studio, and debugging tools. Solid grasp of OOP principles, design patterns, and SOLID principles. Experience with local data storage solutions (Room or SQLite), networking (Retrofit, OkHttp), memory management, and multithreading (Coroutines). Familiarity with version control systems like Git. Exposure to writing unit and UI tests using JUnit, Espresso, or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced, evolving environment. Desired Skills (but not all required): Exposure to Jetpack Compose and Kotlin Flow. Exposure to GoLang in Mobile Application Development Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for Android (e.g., GitHub Actions). Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 10 hours ago
1.0 years
3 - 4 Lacs
noida
On-site
Location: Noida sector 135 Work Mode: Work from Office Shift Timing: Rotational Shifts (including Night Shifts, as per international time zones) Working Days: 5/6 days a week Job Summary: We are seeking a highly motivated and customer-focused individual to join our international customer support team. The role involves handling customer queries from global clients, providing solutions, and ensuring excellent service delivery through calls, chats, and emails. Key Responsibilities: Handle inbound and outbound calls, chats, and emails for international customers. Resolve customer issues, complaints, and queries within defined timelines. Maintain a high level of professionalism, empathy, and customer satisfaction. Escalate unresolved issues to the appropriate department when necessary. Maintain accurate records of customer interactions and transactions in CRM systems. Meet daily/weekly/monthly performance metrics such as response time, resolution time, and CSAT. Stay updated on product knowledge, company policies, and international customer service standards. Requirements: Bachelor’s degree / Any Graduate (preferred). Prior experience in international voice/non-voice process is a plus. Excellent verbal and written communication skills in English (mandatory). Strong listening, problem-solving, and analytical skills. Willingness to work in rotational shifts (including night shifts). Basic computer knowledge and proficiency in MS Office & CRM tools. Ability to handle pressure and work in a fast-paced environment. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Are u an immediate joiner ? Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer support: 1 year (Preferred) Language: English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Speak with the employer +91 9432511514
Posted 10 hours ago
0 years
2 - 5 Lacs
india
On-site
The Luxury Brand Managment position is responsible for shaping and executing comprehensive brand strategies that uphold the prestige, exclusivity, and aspirational appeal of luxury clients across diverse platforms and markets. This role combines strategic vision, deep market insights, and a keen understanding of luxury consumer expectations to drive brand growth and differentiation. Key Roles & Responsibilities Brand Strategy & Vision : Define and execute the overall positioning, communication, and strategic direction for luxury brands. Ensure brand exclusivity, aspirational appeal, and consistency across all digital and offline touchpoints. Market Research & Insights : Conduct in-depth market research, competitor analysis, and consumer behavior studies focused on luxury segments. Identify emerging luxury trends, both within India and globally, to guide brand strategy and innovation. Campaign Management : Plan and oversee digital marketing campaigns, influencer partnerships, and high-impact brand activations. Ensure all campaigns embody luxury aesthetics and storytelling tailored to high-net-worth audiences. Content & Communication Oversight : Drive the creation of premium content, including visuals, videos, and copy, that maintains the brand’s luxury tone. Ensure cohesive, compelling storytelling across social media, websites, and other digital platforms. Collaboration & Stakeholder Engagement : Coordinate with internal teams, including creative, media, design, and content, to deliver exceptional brand experiences. Liaise with vendors, agencies, and other stakeholders to uphold and elevate brand prestige. International & Local Market Adaptation : Adapt and customize brand strategies for the Indian luxury consumer, ensuring alignment with global standards. Monitor and localize international campaigns for optimal resonance in Indian markets. Performance Monitoring : Track key brand performance metrics such as engagement, campaign ROI, digital share of voice, and customer sentiment. Analyze results and provide actionable recommendations to support continuous brand growth. Job Type: Full-time Pay: ₹20,000.00 - ₹44,000.00 per month Work Location: In person Expected Start Date: 20/08/2025
Posted 10 hours ago
1.0 - 3.0 years
3 - 6 Lacs
india
On-site
Job Title: HR Recruiter Location: Noida Department: Human Resources Employment Type: Full-time About the Role We are seeking a proactive and detail-oriented HR Recruiter to join our Human Resources team. The recruiter will be responsible for managing the end-to-end recruitment process, ensuring we attract, select, and retain top talent aligned with our company’s goals and culture. Key Responsibilities Manage full-cycle recruitment: sourcing, screening, scheduling, interviewing, and onboarding. Develop and post job descriptions across relevant job portals, social media, and professional networks. Build and maintain a pipeline of qualified candidates for current and future hiring needs. Partner with department heads to understand role requirements and team objectives. Conduct initial HR interviews to evaluate candidate suitability, cultural fit, and potential. Coordinate with hiring managers for technical/functional interviews and feedback. Maintain recruitment metrics, dashboards, and reports for tracking efficiency. Ensure a positive candidate experience throughout the hiring process. Stay updated on industry hiring trends, salary benchmarks, and recruitment best practices. Qualifications & Skills Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). 1–3 years of proven experience in recruitment, preferably in [industry name, e.g., manufacturing, IT, renewable energy, etc.]. Strong knowledge of sourcing techniques (LinkedIn, Naukri, Indeed, etc.). Excellent communication and interpersonal skills. Ability to manage multiple requirements and meet deadlines. Familiarity with HRMS/ATS software is an added advantage. What We Offer A collaborative and growth-driven work environment. Opportunities for professional development and career progression. Exposure to cutting-edge projects in [your industry]. Competitive salary with performance-based incentives. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Noida H.O, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: HR RECRUITMENT: 1 year (Required) Language: English (Preferred) Location: Noida H.O, Noida, Uttar Pradesh (Required) Work Location: In person
Posted 10 hours ago
0 years
0 Lacs
greater kolkata area
On-site
Key Responsibilities: Strategic Leadership: Develop and implement strategies to build and scale an efficient and high-performing customer support team. Design and enhance processes, workflows, and tools to improve team productivity and service quality. Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: Oversee the smooth execution of all customer support processes and ensure timely resolution of customer queries and issues. Take ownership of the transition of services, ensuring minimal disruption and maximum efficiency during process or service updates. Collaborate with cross-functional teams to ensure consistent communication and alignment on customer support goals. Team Building & Management: Recruit, onboard, and mentor team members to build a strong, customer-focused workforce. Define team KPIs and individual performance metrics to drive accountability and success. Foster a positive and collaborative team culture while providing ongoing training and development opportunities. Customer Advocacy: Act as a key point of escalation for complex customer issues and complaints, ensuring satisfactory resolution. Use customer feedback and data to inform and advocate for product or service improvements. Build lasting relationships with customers by delivering exceptional support and care.
Posted 10 hours ago
0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 10 hours ago
1.0 - 2.0 years
1 - 2 Lacs
india
On-site
Job Title: SEO Executive Company: WebCoir Location: B135, Block B, Noida sector 2 Job Type: Full-Time Female candidates preferred only. About WebCoir: WebCoir is a forward-thinking digital marketing agency that specializes in offering high-impact marketing solutions for businesses across various industries. Our expert team helps businesses thrive in the digital world through a range of services, including SEO, web design, and development. We are seeking an enthusiastic and skilled SEO Executive to join our team and drive our clients' online visibility and success. Job Overview: As an SEO Executive at WebCoir, you will play a key role in optimizing our clients’ websites and digital content to achieve better rankings in search engine results pages (SERPs). You will be responsible for executing SEO strategies, conducting keyword research, optimizing on-page and off-page SEO efforts, and analyzing performance metrics. Your work will directly impact the organic traffic and online presence of our clients. Key Responsibilities: On-Page SEO: Optimize website content, meta tags, headings, images, internal linking, and overall structure to improve rankings and visibility. Off-Page SEO: Develop and implement link-building strategies to enhance domain authority and drive high-quality backlinks. Keyword Research: Conduct thorough keyword research to identify relevant and high-traffic search terms, and ensure they are effectively integrated into content. SEO Audits: Perform regular website SEO audits to identify issues affecting site performance and user experience, and recommend improvements. Content Optimization: Collaborate with content creators to optimize blogs, landing pages, and product pages for SEO, ensuring high-quality and keyword-optimized content. Performance Tracking: Monitor and report on SEO performance using tools like Google Analytics, Google Search Console, SEMrush, or Ahrefs, and make data-driven recommendations for continuous improvement. Competitor Analysis: Conduct competitor SEO analysis to understand industry trends, identify opportunities, and maintain a competitive edge. Stay Updated: Keep up with the latest SEO trends, algorithm updates, and best practices to ensure that WebCoir remains at the forefront of search engine optimization. Client Collaboration: Work closely with clients to understand their business goals and ensure SEO strategies align with their objectives. Qualifications: Bachelor’s degree in Marketing, Business, IT, or a related field (or equivalent experience). Proven experience (1-2 years) in SEO, with a deep understanding of search engine algorithms, ranking factors, and SEO tools. Hands-on experience with popular SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, etc. Knowledge of both on-page and off-page SEO techniques. Strong understanding of keyword research and SEO content strategy. Familiarity with website development and HTML is a plus. Excellent communication skills, with the ability to work effectively in a team. Analytical mindset with attention to detail and the ability to make data-driven decisions. Ability to stay organized and manage multiple tasks in a fast-paced environment. Preferred Skills: Experience with local SEO strategies and Google My Business optimization. Understanding of paid search (PPC) campaigns and how they integrate with SEO efforts. Familiarity with content management systems (CMS) like WordPress. Basic knowledge of web analytics and user behavior analysis. Why Join WebCoir? Competitive salary and benefits package. Collaborative and supportive work environment. Opportunities for professional growth and career advancement. Work with a variety of clients across different industries. Stay ahead of digital marketing trends and sharpen your SEO expertise. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Posted 10 hours ago
7.0 years
1 - 7 Lacs
greater noida
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Having 7+years of Experience in PMO Project Oversight: Own end-to-end delivery of managed services across designated geographies (e.g., India, Philippines, South Africa), ensuring alignment with scope, timelines, and quality benchmarks 1. Stakeholder Engagement: Act as the primary liaison between CUSTOMER stakeholders and delivery teams. Maintain strong working relationships with CUSTOMER Site Leads and Service Owners 1. Governance & Reporting: Lead governance activities including SLA reviews, compliance tracking, and escalation management. Ensure timely and accurate reporting of KPIs, SLA adherence, and service performance metrics. Publish daily, weekly, and monthly dashboards and reports covering ticket volumes, SLA compliance, incident drivers, and asset summaries 1. Team Leadership: Manage and mentor site leads, team leads, and service desk managers. Drive talent engagement and retention through training, performance feedback, and team events. Monitor team performance against KPIs and ensure continuous improvement. Process Management: Ensure adherence to ITIL processes across incident, problem, change, and asset management domains. Facilitate cross-functional coordination for service delivery, escalations, and RCA/CAPA activities. Drive automation initiatives Preferred Skills and Experience: Compliance & Audit: Maintain audit trails and provide artifacts for internal and external audits. Ensure compliance with contractual obligations, including service level credits and earn-back mechanisms. Escalation & Crisis Handling: Manage escalations and critical incidents with urgency and ownership. Coordinate with resolver groups and CUSTOMER SMEs to ensure timely resolution and communication. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 10 hours ago
1.5 years
4 - 4 Lacs
noida
On-site
HR Operations The ideal candidate will help in HR operations activities and IT Recruitment and Human enhancing the organization’s human resources by implementing employee relations and human resources policies, programs, and practices The ideal candidate is both a self-motivated individual and a positive team player To be successful in this role, you should have extensive HR experience in HR operations roles and good knowledge of IT Recruitment and Human Resources Management Software and enhancing the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Responsibilities: ● Doing the offer documentation, joining follow-ups, background checks, employment checks, joining formalities, MIS etc. ● Providing current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits ● Designing and implementing benefits, compliance related policies and working with the senior leadership teams to ensure its alignment with business need ● Administer compensation, benefits and performance management systems, and safety and recreation programs ● Initiating performance appraisal by introducing Key Result Areas and Key Performance Indicators for all the positions ● Serve as a link between management and employees by handling questions and helping resolve work-related problems ● Lead and implement HR Automation initiatives and building HR tools to enhance process efficiencies and internal databases across all departments and locations. ● Managing smooth Exit process in terms of completion of the full and final settlements for employees ● Coordinate monthly HR governance review with HR Head and various department heads to showcase progress on initiatives, data for the month, successes and challenges. ● Maintain the work structure by updating job requirements ● Driving employee experience like timely issuance of accurate appointment letters, offer letters, relieving letters, timely closure of any queries with regards to leaves, Insurance, compensation, HR policies, etc. ● Updating and maintaining HR systems, records and reports with accurate employee data ● Processing monthly employee payroll in support of the payroll subject matter expert ● Processing leavers, including preparing accurate, relevant documentation and updating systems accordingly Producing Management Information reports ● Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases ● Implement HR policies and Standard Operating procedures and act as a consultant to managers and staff regarding the same. ● Address employees’ queries on issues related to compensation and labor regulations, and all other relevant topics ● Support and oversee statutory, legal and compliance requirements in India. ● Track and maintain key HR Metrics for complete HR functions ● Sourcing the talent through job portals, employee referrals, Campus Placements, walk-in, headhunting etc., to optimize recruitment cost. ● Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements. ● Support and coordinate with HR Business Partner on On-boarding/ Induction, Employee Engagement, Employee relations/communications, Performance Management, Employee Satisfaction Survey, Rewards & Recognition, Culture, Diversity & Inclusion. Requirements ● Proven Min 1.5 years of work experience as an HR Operations Manager or similar role ● Excellent IT skills, including Microsoft Office, Database Systems ● Hands-on experience with Human Resources Information Systems ● Good knowledge of Labor law and Payroll is an added advantage ● Basic legal knowledge of the local environment ● Experience designing compensation and benefits packages ● Excellent analytical and decision-making abilities Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹450,000.00 per year Benefits: Health insurance Paid time off Provident Fund Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How may candidates you lined up for a single profile in a day? How many years of experience do you have in HR Operations? Experience: HR Operations and recruitment: 2 years (Required) Language: English (Required) Work Location: In person
Posted 10 hours ago
0 years
5 - 8 Lacs
noida
On-site
Date live: 08/18/2025 Business Area: HR Area of Expertise: Human Resources Contract: Permanent Reference Code: JR-0000067782 Join us as an "ER Case Management Specialist" at Barclays, where you will provide specialist advisory and coaching to People Leaders on a variety of employee related topics covering disciplinary, conduct, performance improvement plan, grievance and sexual harassment matters. To be successful as an "ER Case Management Specialist", you should be experienced in: Practical generalist experience gained in an HR function advising People Leaders on a day-to-day basis on complex ER matters (disciplinary, conduct, performance improvement plan, grievance and sexual harassment matters) in a commercial and pragmatic way Prior experience of practical ER case management or advisory on complex matters for a medium to large blue-chip organisation. Experience managing ER matters across regions (UK, US, APAC) would be an added advantage Possess an understanding of issues affecting Employee Relations internally A good understanding of current employment legislation and policy application Influencing and stakeholder management skills Excellent verbal and written communication skills Excellent analytical and data skills, including intermediate use of Excel and M365 Office Using effective communication skills to ensure employees understand our message and the actions / recommendations that should be followed to resolve an issue Additional Skills: ER Case Management experience working in the capacity of ER subject matter expert or as HRBP Experience working in global and complex organisations, preferably in financial services Experience of working with and analysing complex data sets Experience of interpreting and implementing HR Policy Basic/ Essential Qualifications: Bachelor’s degree ER Case Management experience working in the capacity of ER subject matter expert or as HR BP You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Noida or Pune. Purpose of the role To support the business with the management of employee relations cases, in line with relevant policies, procedures and regulatory requirements. This includes providing professional advice, support and guidance to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness), and investigating matters where required. Accountabilities Provision of ER advice on a range of topics, including reviewing and drafting of documentation, advising on process as well as potential employment / legal risk. Supporting directly where required, often with senior complex, and regulatory matters. Investigations to resolve employee complaints, grievances, and disciplinary matters and guidance on the completion of these, supporting managers and employees as required. Employee relations policies and procedures development, implementation, and maintenance, aligning these to all applicable laws, regulations and the overall business strategy. Production and deployment of ER training in coordination with our control partners with a focus on prevention. Production and delivery of ER metrics, sharing insights with stakeholders on employee relations issues and trends. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 10 hours ago
0 years
1 - 4 Lacs
india
On-site
Job description Key Responsibilities: Assist in planning and executing email marketing campaigns to generate leads. Create engaging email content tailored to potential clients interested in web design, mobile app development, and SEO. Manage and grow email contact lists. Monitor email performance metrics such as open rates, click-through rates, and conversions. Research and identify potential B2B leads and contribute to the lead generation pipeline. Work closely with the sales and marketing teams to align email campaigns with business goals. Use tools like Mailchimp, HubSpot, or similar platforms to manage campaigns. Requirements: Strong written communication skills. Basic understanding of digital marketing and email platforms. Interest in web technologies and digital services. Self-motivated and eager to learn. Bachelor’s degree in Marketing, Communications, or a related field Job Type: Full-time Pay: ₹8,611.99 - ₹40,616.16 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 05/06/2025 Job Type: Full-time Pay: ₹8,909.80 - ₹33,630.87 per month Work Location: In person
Posted 10 hours ago
0.0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 10 hours ago
0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 10 hours ago
0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 10 hours ago
0 years
4 - 7 Lacs
noida
On-site
At Aristocrat, we believe in harnessing the power of play to bring happiness to life. As a Senior Config Ops Specialist, you'll play a crucial role in our mission, ensuring that our configuration operations run flawlessly. This is an outstanding opportunity to join a world-class team dedicated to innovation and quality. You’ll be at the forefront of our operations, working closely with various departments to streamline processes and deliver outstanding service. This role offers a chance to create a significant impact within an ambitious and encouraging company culture! What You'll Do Manage time effectively to ensure all configuration orders are completed by the end of the day. Constantly monitor your assigned queue to maintain a duration of 6 calendar days or less. Back up the Config Ops Supervisor in queue management and case assignment. Assist with QC case management and overflow quality checks. Train new hires in Config Ops, focusing on EGM build, conversion, and sign-only requests processes. Perform peer-to-peer quality checks within the EGM build, conversion, and sign-only spaces. Collaborate with Inside Sales and the Sales team to address any questions or concerns. Work with Marketing and ERP to ensure accurate hardware and software selections. Conduct root cause analysis for any quality errors, internal or external. Coordinate expedite requests from Inside Sales and the Master Scheduler, prioritizing accordingly. Respond to customer order status requests from Sales and Production Scheduling. Address requests from Production and Quality related to configuration. Promote positive communication with Sales to improve timely delivery to customers. Participate in daily meetings with Config Ops leadership to discuss schedule and material availability. Support other projects and perform duties as assigned. What We're Looking For Proven leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all organizational levels. Proficiency in using order management systems (e.g., ERP, CRM) and analytical tools to analyze data, track performance metrics, and make data-driven decisions. Experience with SalesForce and D365 is preferred. Knowledge of regulatory requirements and industry standards related to order management, compliance, and risk management. Advanced proficiency in Microsoft Office Suite, particularly in Excel and Access. Outstanding English language skills. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Posted 10 hours ago
0 years
4 - 7 Lacs
noida
On-site
Join Aristocrat as a hard-working Senior Config Ops Specialist ensuring product configuration accuracy. What You'll Do Manage time effectively to ensure all configuration orders are completed by the end of the day. Constantly monitor your assigned queue, maintaining a duration of 6 calendar days or less. Serve as a backup for Config Ops Supervisor for queue management and case assignment. Assist with QC case management and overflow quality checks. Train new hires in Config Ops on EGM build, conversion, and sign-only request processes. Perform peer-to-peer quality checks within the EGM build, conversion, and sign-only spaces. Collaborate with Inside Sales and Sales teams to address any questions or concerns. Work with Marketing and ERP to ensure accurate hardware and software selections. Perform root cause analysis for any quality errors, both internal and external. Coordinate expedite requests from Inside Sales and the Master Scheduler, and prioritize accordingly. Respond to customer order status requests from Sales and Production Scheduling. Address requests from Production and Quality regarding configuration. Promote and develop positive communication with Sales to improve timely delivery to customers. Participate in daily meetings with Config Ops leadership to address scheduling and material availability issues. Support other projects and perform duties as assigned. What We're Looking For Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization. Proficiency in using order management systems (e.g., ERP, CRM) and analytical tools to analyze data, track performance metrics, and make data-driven decisions. Experience with Salesforce and D365 is preferred. Knowledge of regulatory requirements and industry standards related to order management, compliance, and risk management. Proficiency in Microsoft Office Suite with advanced skills in Excel and Access. Excellent English language skills. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Posted 10 hours ago
1.0 years
3 - 5 Lacs
ahmedabad
On-site
Live your best work-life WE OFFER A GREAT WORK ENVIRONMENT WITH UNLIMITED GROWTH OPPORTUNITIES AND REWARDS! 5 Days Working Per Week Competitive Salary Training & Development Performance Bonus Flexible Environment Celebrations & Events We are inviting self-driven and passionate young minds to join our team Send your resume to career@innovativeglance.com Sr. Digital Marketing Expert Minimum Experience 1+ Years Workplace type On-site Our mission is to help businesses thrive in the online marketplace by delivering innovative digital marketing strategies and solutions. As we continue to expand, we are seeking a highly skilled and experienced Digital Marketing Specialist with a proven track record in Search Engine Optimization (SEO). Job Description: As a Digital Marketing Specialist with a focus on SEO, you will play a crucial role in driving organic traffic and improving the online visibility of our clients’ websites. You will be responsible for developing and executing SEO strategies, conducting keyword research, optimizing website content, analyzing data, and implementing on-page and off-page optimization techniques. Your expertise in SEO will contribute to the overall success of our digital marketing campaigns and ensure our clients’ websites rank prominently in search engine results pages (SERPs). Responsibilities: Develop and implement effective SEO strategies to improve organic search rankings and drive qualified traffic to clients’ websites. Conduct comprehensive keyword research to identify high-impact and relevant keywords that align with clients’ goals. Optimize website content, including web pages, blog posts, meta tags, headers, and images, to improve search engine visibility and user experience. Perform technical SEO audits to identify and resolve website issues that may impact search engine rankings, such as crawlability, indexability, and site speed. Monitor and analyze website performance using SEO tools and Google Analytics, providing insights and recommendations for continuous improvement. Plan and execute off-page optimization strategies, including link building, content outreach, and social media engagement to increase brand visibility and domain authority. Stay up to date with the latest SEO trends, algorithm updates, and industry best practices to ensure our strategies are innovative and effective. Collaborate with cross-functional teams, including content creators, web developers, and graphic designers, to align SEO strategies with overall digital marketing campaigns. Generate regular reports on SEO performance, keyword rankings, website traffic, and other relevant metrics to showcase the impact of SEO efforts and demonstrate ROI to clients. Continuously test and optimize SEO strategies to drive continuous improvement and achieve business objectives. Qualifications: Proven work experience as a Digital Marketing Specialist with a strong focus on SEO. In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices. Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, or similar. Experience with keyword research and analysis, on-page and off-page optimization, technical SEO, and SEO audits. Familiarity with HTML, CSS, and website development principles. Strong analytical skills and the ability to interpret complex data to make informed decisions and recommendations. Excellent written and verbal communication skills, with the ability to present data-driven insights to stakeholders and clients. Results-oriented mindset with a focus on achieving measurable outcomes and delivering value to clients. Creative thinking and problem-solving abilities to develop innovative SEO strategies. Self-motivated and proactive approach to staying updated with industry trends and changes in search engine algorithms. At Innovative Glance, join our team as a Digital Marketing Specialist with a focus on SEO and make a significant impact on our clients’ online success. Apply now and be part of an innovative and collaborative environment where your skills and expertise will be valued and recognized.
Posted 10 hours ago
0 years
1 - 1 Lacs
ahmedabad
On-site
Locations are Gujrat, Vapi, Valsad, Ankleshwar, Ahmedabad, Bharuch, Surat] Identify and pursue new business opportunities in West Indian region within the control valves market. This includes Customers, End Users, OEMs, and Consultants. Finding the concerned decision makers, approach them over phone or e-mail and visiting them. Cultivate and maintain relationships with key clients, engineering firms, and industry stakeholders. Develop a deep understanding of our control valve products and their applications. Collaborate with the technical team to ensure effective communication of product features and benefits to clients .Monitor and analyse sales performance metrics, providing insights to improve sales effectiveness. Prepare regular reports and presentations on sales results, forecasts, and market trends. Finding out their requirements, past order history, problems they are facing with existing products, target price etc. [Building long terms relationship with them will be foremost priority] Presenting product details to address their problems. Customers’ problems may be technical or commercial, Quality related, Delivery related etc. Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Work Location: In person
Posted 10 hours ago
1.0 years
0 Lacs
kolkata, west bengal, india
On-site
We are looking for a motivated and detail-oriented Product Analyst for one of our premium clients. This role is ideal for fresh graduates who are eager to build a career in data-driven product analysis, campaign management and cross-functional collaboration. As a Product Analyst, you will play a key role in analyzing business metrics, supporting product performance evaluation and driving insights to improve engagement and sales outcomes. Responsibilities Analyze sales metric for understanding the business Tracking performance of engagement metrics YoY and MoM Scheduling campaigns for increasing the performance of interest and sales metric Creating content for campaigns Maintaining daily reports and dashboard for MoM and YoY trends Coordinating with cross functional teams to ensure data consistency and clearly communicating findings to stakeholders Qualifications Strong analytical and problem-solving skills with attention to detail. Proficiency in MS Excel / Google Sheets; familiarity with data visualization tools is a plus. Good understanding of business metrics, trends and reporting techniques. Strong communication skills to present insights effectively. Ability to work in a collaborative environment and manage multiple tasks. Location: Kolkata Experience: Fresher (0–1 Year) Job Type: Full-Time (Onsite)
Posted 10 hours ago
12.0 - 15.0 years
2 - 4 Lacs
hālol
On-site
Description The Opportunity Single Factory Manager is responsible for managing all operational aspects of a single production unit being accountable for the following areas: Manufacturing Engineering, Manufacturing Production Operations, Quality Control, Manufacturing Repair & Maintenance Operations, Manufacturing Production Planning & Control, Environmental and Employee Health & Safety How you will make an impact Operational performance: Develops projects, programs, goals, and metrics to lead the organization to the highest level of operational performance while optimizing working capital. Collaborates with Operations Strategy Development function to implement world-class processes as well as CAPEX plans in the unit. Works in collaboration to drives synergies among other I&C units. Owns costs & performance in the factory to deliver revenue gross margin in line with Order gross margins and improve output of the unit. Operations improvement: Drive execution excellence in the factory by overseeing production processes, managing resources efficiently and implementing best practices to meet safety, quality, delivery, inventory and cost (SQDIC) targets. Budget: Participates in setting annual operation budget, oversees progress, and determines actions to cost issues as necessary in order to manage operations within the budget and resources. Customer Relations: Provide support to the unit to solve the issues with the customer Deliver strong S&OP processes, and professional project management across the value chain People leadership and Development: Ensures (with HR function support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor’s degree in engineering, Business Administration or related field. (master’s degree is a plus) Minimum 12 to 15 years of experience in Management, preferably in operations. Demonstrated ability to operate and deliver results in a multi-cultural environment Proven track record of success in driving operational excellence Strong customer management skills Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Posted 10 hours ago
1.0 years
1 Lacs
india
On-site
We’re searching for creative Graphics Designers and Video Editors in Ahmedabad to join our expanding team. If you meet our qualifications and are passionate about design and video production, contact us today to explore this exciting opportunity. Job Title: Social Media Manager Location: Hanspura, S.p Ring road, Ahmedabad Experience: 1 year to 3 years Roles and Responsibilities 1) Content Creation: Develop original, creative, and engaging content for social media platforms, including but not limited to text, images, and videos. 2) Video Editing: Edit videos for social media posts, reels, and other promotional content, ensuring they are optimized for each platform. 3) Graphic Design: Design visually appealing graphics and posts that align with the brand’s identity and messaging. 4) Social Media Strategy: Collaborate with the marketing team to align content with social media strategy and goals. 5) Trend Monitoring: Stay updated on the latest social media trends and best practices to ensure content remains relevant and engaging. 6) Content Calendar: Plan, schedule, and manage the social media content calendar to ensure consistent posting and timely execution of campaigns. 7) Performance Analysis: Monitor and analyze content performance metrics, providing insights and recommendations for optimization. 8) Collaboration: Work closely with the marketing, design, and communication teams to ensure brand consistency across all social media platforms. Qualifications Proven experience in social media content creation and video editing. Proficiency in graphic design and video editing software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), cap cut or equivalent. Strong understanding of social media platforms, including Instagram, Facebook, LinkedIn, Youtube and X Excellent creative and storytelling skills, with a keen eye for design and detail. Ability to work independently and as part of a team, managing multiple projects simultaneously. Strong organisational and time-management skills. Excellent communication skills in English. Preferred Skills Experience in motion graphics and animation. Knowledge of social media analytics tools. Basic photography skills. Contact on 9016893410 or Mail on nehadigitalaura3@gmail.com Regards, Neha Panchal Hr Head Digital Aura Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Work Location: In person
Posted 10 hours ago
1.0 - 3.0 years
0 - 1 Lacs
india
On-site
About the Company: Varbandhan Textiles Pvt. Ltd. is a modern ethnic wear brand specializing in premium designer kurtas that blend traditional craftsmanship with global fashion trends. We are rapidly expanding our online presence and are looking for a passionate and creative Social Media Manager to lead our digital voice. Job Summary: We are seeking a Social Media Manager to manage and grow our online community across platforms such as Instagram, Facebook, YouTube, and more. The ideal candidate should have a strong understanding of content trends, branding, analytics, and engagement strategy within the fashion or lifestyle space. Key Responsibilities: Develop and implement a monthly social media content calendar Create, curate, and post engaging content (images, videos, reels, stories, etc.) Manage day-to-day posting, community engagement, and DMs/comments Plan and run social media ad campaigns in collaboration with marketing Collaborate with designers, photographers, influencers, and the product team Track performance metrics (reach, engagement, conversions) and report insights Stay updated with trends, hashtags, and competitor activity Build brand voice and ensure consistent visual aesthetics across platforms Requirements: Bachelor’s degree in Marketing, Communications, Fashion, or related field 1–3 years of experience managing social media accounts (fashion/lifestyle preferred) Strong skills in Canva, Instagram, Facebook, and basic photo/video editing tools Basic understanding of paid ads (Meta Ads Manager is a plus) Excellent communication and creativity Knowledge of influencer collaboration and content trends (especially Reels) What We Offer: A creative and fast-growing environment in the fashion industry Opportunity to build a brand’s digital presence from the ground up Flexible work culture Competitive salary with performance incentives Exposure to eCommerce and influencer marketing Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: In person
Posted 10 hours ago
2.0 - 4.0 years
7 - 9 Lacs
ahmedabad
On-site
About the Role: Grade Level (for internal use): 10 The Team: S&P Global Market Intelligence is seeking a Product Manager to join our Usage & Reporting Product team. The team is responsible for helping the organization understand how their data or functionality is being used and communicating that usage through clear, actionable reporting on the Capital IQ platform. We are a global, collaborative team that prioritizes open communication, mutual respect, and excellence in all we do. Our goal is to provide users clear, accurate, and actionable insights to enable data-driven decisions across the organization . We facilitate usage tracking & data collection, identify usage trends & behavior, build & maintain dashboards that give stakeholders real-time visibility into KPIs (e.g., daily active users, retention, engagement). The Impact: As a Product Manager you will be responsible for the core Usage, Analytics & Reporting. You’ll be responsible for interpreting user interaction data, defining and tracking key metrics, creating reports, and delivering strategic insights based on behavior analytics captured. You will collaborate with product teams, commercial & sales teams, development teams & leaders. You will act as the liaison between the team and stakeholders, end users, business, and customer. You will help the teams understand & measure usage engagement & identify opportunities & trends by performing data analysis & audits on our delivery platforms, presenting your findings and make recommendations. What’s in it for you: Be at the forefront of product and customer insights Work with a dynamic, data-driven, and collaborative team Opportunity to work with multiple teams across the MI organization Exposure to our data delivery platforms/feeds and the overall business Help drive improvement to products, product usability and client experience Responsibilities: Design interactive and scalable dashboards using Heap & Power BI to visualize key usage metrics, customer behaviors, and performance KPIs Perform regular audits of analytics tools (Heap, Power BI, BI reports etc.) to identify missing or misfired events. Troubleshoot discrepancies and ensure data accuracy and reliability across events and properties. Analyse product usage patterns, customer journeys, funnels, and cohorts Collaborate with product managers, marketers, and engineers to define KPIs and interpret Heap & Power BI data to support growth and optimization Build dashboards and automated reports to communicate findings clearly Translate raw data into actionable insights that influence product features, UX improvements, and user retention strategies What We’re Looking For: Required Qualifications: BA or BS in Engineering, Accounting, Finance, or related field 2-4 years of experience in data analytics, preferably with Heap Analytics Strong understanding of digital analytics tools and web/mobile user behaviour Proficient in SQL, Excel/Google Sheets, and data visualization tools (e.g., Tableau, Looker, Power BI) Experience with product-led growth metrics and event-based analytics Ability to translate complex data into clear, concise insights and recommendations Excellent communication and stakeholder management skills Proven ability to work with and motivate global teams in a diverse and complex organization Strong presentation skills Ability to work independently, as well as within a team Knowledge of Agile/Scrum or SAFe process (Experience as a product manager/Scrum Master of a SCRUM team a plus Preferred Qualifications: Proficiency with Heap Analytics, Google Big Query, Power BI & Tableau Desktop. Knowledge and experience working with semi-structured and/or unstructured data and data repositories used for data mining and innovation analysis Knowledge of the financial data industry and competitive landscape as well as an understanding of market data delivery platforms, messaging services and their relevance Knowledge and understanding of product quality and data management About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 318448 Posted On: 2025-08-18 Location: Hyderabad, Telangana, India
Posted 10 hours ago
0 years
4 Lacs
vadodara
On-site
Qualification Any Graduate Location Vadodara Salary range up to 40k Experience/Seniority level 1+ Job Time Full Time Requirements / Your Skills Develop and execute strategies to drive app installs, subscriptions, and engagement across iOS and Android Manage App Store Optimization (ASO): keyword research, metadata updates, A/ B testing Plan, launch, and optimize paid user acquisition campaigns (Apple Search Ads, Google Ads, Meta, etc.) Analyze app performance metrics and user behavior to identify growth opportunities Collaborate with product and design teams to improve onboarding, retention, and monetization Research competitors and industry trends to stay ahead
Posted 10 hours ago
8.0 years
8 - 10 Lacs
ahmedabad
On-site
Job Title: Delivery Manager Location: Ahmedabad, Gujarat Job Type: Full Time Department: Project Management About Simform: Simform is a premier digital engineering company specializing in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products. Simform is a strong partner for Microsoft, AWS, Google Cloud, and Databricks. With a presence in 5+ countries, Simform primarily serves North America, the UK, and the Northern European market. Simform takes pride in being one of the most reputed employers in the region, having created a thriving work culture with a high work-life balance that gives a sense of freedom and opportunity to grow. Role Overview: The Delivery Manager will oversee the end-to-end delivery of projects across product engineering, cloud, AI/ML, and data engineering domains. This role ensures project quality, timeliness, and customer satisfaction while fostering Agile and Lean principles, managing a team of Project Managers, and driving process improvements. Key Responsibilities Lead project delivery across various technology domains, ensuring quality and timely execution. Implement Agile and Lean methodologies to enhance efficiency and eliminate process waste. Manage project lifecycles, ensuring scope, timelines, and budget adherence. Conduct project audits, reviews, and track non-compliances and risks. Mentor and manage Project Managers, fostering a culture of learning and excellence. Guide teams in planning, execution, risk management, and stakeholder communication. Collaborate with architects, engineers, and analysts for seamless project delivery. Handle escalations, build client relationships, and ensure timely resolutions. Ensure compliance with standards, policies, and contractual obligations. Regularly report project performance metrics to stakeholders. Align delivery strategies with company objectives and innovate delivery processes. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 8+ years of project management experience with at least 2 years in a delivery management role. Strong understanding of Agile, SDLC, and DevOps practices. Experience with software services projects in product engineering, cloud, data, and AI/ML. High-level knowledge of technology implementations and architectures. Proven experience in managing complex deliveries and challenging environments. Excellent communication, interpersonal, and analytical skills. Experience managing North American, UK, and European clients. Preferred Qualifications: Master’s degree in relevant fields. Certifications such as PMP, CSM, or relevant AI/ML certifications. Experience with large-scale data systems and distributed computing. Strong emotional intelligence and team leadership skills. Why Join Us: Flat-hierarchical, friendly, engineering-oriented, and growth-focused culture. Flexible work timing, additional leaves for life events, work-from-home options. Free health insurance. Office facility with a fully-equipped game zone, in-office kitchen with affordable lunch service, and free snacks. Sponsorship for certifications/events and library service.
Posted 10 hours ago
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