About The Opportunity We operate at the forefront of India’s Artificial Intelligence & Enterprise Software Solutions sector, building production-grade, large-language-model (LLM) applications that power real-time search, recommendation, and decision-support systems for Fortune-500 clients. Our fully remote engineering pods in Mumbai and Pune transform cutting-edge GenAI research into scalable business value while nurturing a culture of ownership, learning, and rapid iteration. Role & Responsibilities Design and ship GenAI products that fuse Retrieval-Augmented Generation (RAG) with LangChain/LangGraph pipelines for chatbots, semantic search, and agentic workflows. Implement vector-based retrieval by orchestrating FAISS-backed indexes, chunking strategies, and prompt-engineering playbooks that boost LLM precision and recall. Prototype and harden ML models (classification, regression, clustering) in Scikit-learn or PyTorch, then productionise via micro-checkpointing (MCP) and CI/CD. Instrument agentic behaviours that call external tools/APIs, manage memory, and evaluate reasoning traces for safety and ROI. Collaborate cross-functionally with product, design, and MLOps to translate business stories into measurable AI metrics and A/B experiments. Author technical docs & knowledge share to uplevel team expertise in GenAI best practices and responsible-AI compliance. Skills & Qualifications Must-Have 3–7 yrs hands-on experience building LLM-powered applications with LangChain and/or LangGraph. Proven mastery of FAISS (or Pinecone/Weaviate) for vector search, plus solid understanding of embeddings and cosine-similarity maths. Strong foundation in machine-learning algorithms—classification, regression, and model evaluation—with production code in Scikit-learn or equivalent. Ability to craft, debug, and optimise prompt engineering & chunking strategies that minimise token cost while maximising answer quality. Fluency in Python; familiarity with software-engineering best practices (Git, unit tests, Docker, MCP-style model checkpoints). Excellent written and verbal communication skills to explain complex GenAI concepts to technical and non-technical stakeholders. Preferred Experience designing agentic frameworks (tool-calling, planning-&-execution loops, reflection) for autonomous task chains. Prior contribution to open-source GenAI libraries or research publications. Exposure to data-pipeline tooling such as Airflow, Spark, or cloud-agnostic serverless runtimes. Skills: GenAI,LangChain,LLM,LangGraph,FAISS,MCP,Agentic,Machine Learning,Classification,Regression,ScikitLearn Show more Show less

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based eClinical Coordinator to join our Data Management / eClinical team in Mumbai, India. By working with the eClinical Project Manager and other team members, these professionals ensure the accuracy of data that is reported by patients for clinical studies. If you are detail-oriented, and enjoy a predictable and standardized work environment, this could be the opportunity for you. As new hires, eClinical Coordinators go through an extensive onboarding and training process, which prepares them to become experts in their field. Responsibilities Assist the Project Manager in system design and set-up; Create study specific documents; Track and provide key study metrics and project monitoring; Work with clients in obtaining requirements and responding to inquiries; Other assigned projects and tasks. Qualifications Bachelor's degree in a health related field with strong attention to detail and working knowledge of Excel and Word; Knowledge of medical terminology; 1-2 years of experience in a pharmaceutical or CRO setting preferred. TRAVEL: None Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What To Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. Show more Show less

Location Name: Bengaluru - Residency Road Job Purpose “This position is open with Bajaj Finance ltd.” Data Science, Data Mining, Data co-ordination with marketing team, BI team Driving FA data campaigns Sales query resolution on regular basis Duties And Responsibilities Х Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Х Manage, control & own all channels businesses. Х Recruit, retain, manage & build a productive team of Off Roll employees Х Maintain delinquency on the portfolio, in line with the Product Segment. Х Take Care of customer Escalations and Complaint Х Monitor & measure key conversion, productivity & data penetration metrics Х Effectively engage with Credit, Operations & Risk teams. Required Qualifications And Experience Х Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage. Х Excellent Team Handling and problem resolving ability. Х Ability to Recruit FOS through different channels. Х Good hands on experience and knowhow for working on Data Management and MS Office. Х A good team leader to handle the team and achieve the set target. Х Exceptionally high motivational levels and needs to be a self starter. Show more Show less

Job Summary: We are seeking a dynamic and results-driven Marketing Manager to lead the development and execution of strategic marketing initiatives that drive brand awareness, engagement, and qualified lead generation for Logicwind’s services and products. The ideal candidate will manage end-to-end digital marketing efforts, collaborate closely with the sales team to align on revenue goals, and consistently deliver on a monthly MQL target. This role involves overseeing content creation, managing website performance, optimizing marketing campaigns based on data-driven insights, and ensuring strong brand positioning through impactful storytelling. The Marketing Manager will also coordinate with external partners and stay ahead of industry trends to drive innovation and performance. Job Responsibilities: Develop and execute strategic marketing plans to drive awareness, engagement, and lead generation for Logicwind’s services and products. Own and deliver a monthly target of 50 Marketing Qualified Leads (MQLs) by planning and executing high-impact marketing campaigns. Oversee all aspects of digital marketing, including SEO, SEM, email marketing, content marketing, LinkedIn marketing, and social media campaigns. Collaborate closely with the sales team to align marketing strategies with revenue goals and pipeline targets. Manage website content, updates, and performance, ensuring it supports lead generation and brand positioning. Plan and manage the creation of high-quality marketing content, including blogs, whitepapers, case studies, videos, and newsletters. Develop and communicate clear brand messaging, positioning, and storytelling for both services and products. Monitor and analyze marketing KPIs and campaign performance to optimize strategies. Coordinate with external agencies, designers, and freelancers as needed to deliver projects on time. Stay updated on industry trends, competitor activities, and emerging tools and technologies in marketing. Skills Requirement emonstrated success in generating qualified B2B leads and executing full-funnel marketing campaigns. Strong hands-on experience in LinkedIn Marketing, including paid campaigns, content strategy, and engagement growth. Hands-on experience with tools like Google Analytics, HubSpot, SEMrush, WordPress, and social media platforms. Strong understanding of B2B marketing, buyer journeys, and account-based marketing strategies. Excellent written and verbal communication skills with strong storytelling abilities. Strong leadership skills and ability to manage cross-functional teams and external vendors. Analytical mindset with experience tracking metrics and delivering ROI-driven campaigns. Nice to have Experience marketing SaaS products or enterprise solutions. Knowledge of CRM tools. Experience working in startup or high-growth environments. Required Experience Bachelor’s or Master’s degree in Marketing, Business, Communications, or a related field. 3+years of proven experience in marketing roles within IT services and/or product companies. Show more Show less

FEMALE CANDIDATES ONLY!! About Anantam HR Anantam HR is a dynamic recruitment consultancy firm specializing in end-to-end talent acquisition solutions across industries. We aim to connect top talent with thriving organizations while maintaining a strong focus on quality, agility, and client satisfaction. Position Summary The Team Leader will be responsible for managing and overseeing the NON-IT recruitment operations of the firm. This includes leading a team of recruiters, ensuring timely delivery of hiring mandates, client coordination, performance management of the recruitment team, and implementing efficient sourcing strategies. Key Responsibilities Operational & Team Management Lead and supervise the recruitment team to meet client requirements within stipulated timelines. Plan, allocate, and monitor recruitment tasks across various industry verticals. Track performance metrics – team KPIs, TAT, closures per recruiter, revenue per client. Ensure continuous improvement in sourcing techniques and selection processes. Client Relationship Management Serve as a point of contact for key clients; understand job requirements, update on progress, and ensure client satisfaction. Prepare and present recruitment status reports to clients regularly. Handle escalations and ensure high service delivery standards. Talent Acquisition Process Develop recruitment strategies for mid-to-senior-level hiring across domains. Guide the team on sourcing, screening, interviewing, and shortlisting quality candidates. Explore and implement tools for automation, AI screening, and applicant tracking. People Management & Internal HR Functions Recruit, onboard, train, and retain internal HR/recruitment team members. Develop KRAs, KPIs, and performance appraisal systems for the recruitment team. Conduct regular one-on-ones, feedback sessions, and motivation drives for team engagement. MIS & Reporting Maintain dashboards on recruiter performance, closures, open positions, and billing. Provide periodic analytics and business insights to senior management. Prepare productivity and revenue-based incentive reports. Required Qualifications & Experience Bachelors/Masters degree in Human Resources, Business Administration, or related field. 5–8 years of experience in recruitment or staffing (at least 2 years in a team lead or managerial capacity). Experience working in a consultancy/agency setup is a must. Strong understanding of end-to-end recruitment lifecycle and ATS tools. Key Skills & Competencies Excellent leadership, team management, and mentoring skills. Strong business acumen with client-handling abilities. Knowledge of KRAs, KPIs, and performance tracking models. Analytical thinker with data-driven decision-making. Effective communication, problem-solving, and negotiation skills. Ability to work in a fast-paced, target-driven environment. Preferred Tools/Platforms Knowledge Excel, Google Sheets, and recruitment dashboards Applicant Tracking Systems (e.g., Zoho Recruit, Naukri RMS, etc.) LinkedIn Recruiter, Naukri, Indeed, and other sourcing platforms Show more Show less

Software Sales Manager/Director Fulltime Location: Bengaluru Job description About Us Aezion is a trusted digital solutions partner delivering high-ROI, custom software solutions for global clients. We believe in getting it right and making it right, with a focus on design excellence, innovation, and data-driven decision making. Join our team to create impactful digital experiences! We are a dynamic and innovative software services company that is poised for growth. Our team is passionate about delivering high-quality solutions to our clients, and we’re looking for a driven, hands-on Sales Manager/Director who can jump in and help us accelerate our revenue from the ground up. Job Summary As a hands-on Sales Manager/Director , you will play a critical role in building and scaling our sales operations from the ground up. You’ll work directly with the leadership team to define and execute strategies aimed at generating new business, expanding existing client relationships, and growing overall revenue. This role requires a self-starter who thrives in a fast-paced, evolving environment and has a proven track record of driving sales for software services. Key Responsibilities • Sales Strategy Development & Execution: Define, implement, and continuously refine a sales strategy that aligns with the company’s goals for growth. Bootstrap our sales efforts by identifying new business opportunities, defining target segments, and executing plans to win clients. • Prospecting & Lead Generation: Take a hands-on approach to sourcing and generating leads through cold outreach, networking, partnerships, and other creative methods. Identify key prospects and work to qualify them quickly. • Sales Funnel Management: Manage the entire sales process from initial contact to closing. Work closely with prospects to understand their pain points, present tailored software solutions, and negotiate deals effectively. • Client Relationship Management: Build long-lasting relationships with clients through excellent communication and service. Serve as a trusted advisor and work with clients to expand their engagement with our software services. • Revenue Growth: Consistently meet or exceed sales targets while maintaining high standards of customer service and satisfaction. Collaborate with the marketing and product teams to ensure alignment between sales and offerings. • Market & Competitor Analysis: Keep a pulse on the competitive landscape, understand industry trends, and adjust sales strategies accordingly. Identify gaps in the market and uncover new opportunities to increase sales. • Reporting & Analytics: Track sales activities and performance metrics, reporting progress to leadership on a regular basis. Use data to optimize sales strategies and processes. Required Skills & Qualifications Proven experience as a hands-on sales manager, business development manager, or similar role in a software services or technology environment. Strong track record of revenue generation and sales growth, ideally in a startup or rapidly scaling company. Ability to work independently and take initiative to drive sales activities from scratch. Excellent communication, negotiation, and presentation skills. Comfortable working with both technical and non-technical stakeholders. Proficient in using CRM tools (e.g., Salesforce, HubSpot) to track leads, opportunities, and sales performance. Strong understanding of the software services industry, including trends, challenges, and opportunities. Ability to think strategically while executing tactically. Self-motivated, results-oriented, and adaptable in a fast-changing environment. Preferred Qualifications Experience selling SaaS solutions or custom software development services. Familiarity with lead generation tools and sales automation software. Show more Show less

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Role: Sr. Manager/Platform Support Specialist – Strategic Platforms #Experience in building Veeva & Salesforce CRM architecture Description: • Enterprise Platform Expertise - Deep understanding of CRM, CMS, DAMS, MAP, CDP, and consent platforms such as Salesforce, Veeva, AEM, Marketo, Tealium, and OneTrust. • Client-Facing Communication - Strong ability to articulate platform value propositions, lead client discussions, and contribute to commercial engagements. • ITIL & Service Management - Hands-on experience with ITIL-based service management frameworks and tools such as ServiceNow and JIRA. • Leadership & Team Management - Proven experience in leading and scaling global support teams, managing vendor relationships, and ensuring team performance. • Process Design & Optimization - Ability to design scalable workflows, define SLAs, and optimize operations through continuous improvement initiatives. • Automation & GenAI Awareness - Knowledge of GenAI applications and automation tools (e.g., Workato, MuleSoft) to drive efficiency and intelligent support. • Compliance & Regulatory Acumen - Understanding of regulated environments with knowledge of GxP, 21 CFR Part 11, and audit practices. • Training & Enablement Programs - Experience in structuring onboarding, skill enhancement, and certification frameworks for platform support teams. • Analytical & Reporting Skills - Ability to interpret support data, generate performance reports, and provide insights for strategic decisions. • Certifications & Platform Credentials - Salesforce Admin, Veeva certifications (preferred), or equivalent credentials showcasing platform proficiency. Key Responsibilities: • Client Engagement & Value Proposition Design • Collaborate with Sales, Product, and Delivery teams to define and pitch compelling support service offerings in RFP/RFI responses. • Platform Support Strategy & Execution • Define and execute platform support workflows, SLAs, KPIs, and governance models, ensuring smooth transitions and operational excellence. • Support Team Leadership • Lead a cross-functional global support team, fostering collaboration and mentoring team members across onshore/offshore models. • Knowledge Management & SOP Development • Create and maintain detailed SOPs, runbooks, and scalable knowledge management systems for all supported platforms. • Escalation Management • Serve as the SME for platform-related incidents, ensuring timely and effective resolution of escalations through ITIL practices. • Automation & Innovation Enablement • Identify use cases for automation and GenAI-based solutions to enhance support processes, reduce MTTR, and personalize user experiences. • Training & Certification Programs • Design and manage training programs, certification initiatives, and ongoing upskilling for support personnel across platforms. • Tool & Platform Enablement • Manage integrations and operations across CRM, CMS, DAMS, CDP, MAP, and Consent platforms using tools like Salesforce, Veeva, AEM, etc. • Compliance & Regulatory Oversight • Ensure platform support complies with industry standards and regulations such as GxP, 21 CFR Part 11, and company audit requirements. • Performance Metrics & Reporting • Track and report key support metrics (e.g., CSAT, MTTR, ticket volume) to stakeholders, enabling data-driven decisions and risk mitigation. Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Show more Show less

Position: Marketing Communication Specialist Experience : Freshers to 3 years Location: Prahladnagar , Ahmedabad Employment Type: Full Time Job overview: This position focuses on creating and executing complete marketing communication strategies to boost the group's & brand's visibility, increase engagement, and help achieve organizational goals. We're looking for someone with ‘Passion’, ‘Exposure’ and ‘Experience’ (not mandatory) in developing B2B brands. Strong skills and understanding in Content Writing, Blog writing, SEO Content Writing, Video Script Writing, Social Media Content, Online Reputation Management (ORM Content), Community Management, Public Relations, E-mail Marketing, and Personal Branding are essential. Command of ‘languages’ and ‘strong writing’ abilities are required for this role. Requirements: Skills & Qualifications Bachelor's or Master’s degree in marketing, journalism, communication or a related field Strong hold on storytelling, creative thinking and appetite to experiment Strong attention to detail and the ability to work independently or as part of a team Strong time management and organizational skills Outspoken and a communication enthusiast who can easily build relations An aesthetic eye to enhance quality of content for brand campaigns What You'll Do Content Writing Create high-quality and persuasive written content for various marketing materials, website content, blog articles, social media posts, email campaigns, product descriptions, press releases, video scripts, advertisements, catalogue content, etc. Conduct thorough keyword research to identify relevant and high-performing keywords for website and online content Understand and adapt to different brand voices and tones, maintaining consistency in messaging across all channels (style, fonts, images, etc.) Write and script content for Reels, short & long form videos Proofread and edit content to ensure grammatical accuracy, clarity, and adherence to brand guidelines Stay updated on industry trends and best practices in copywriting and content marketing Contribute to brainstorming sessions and provide creative ideas for content development and marketing campaigns Be willing to answer any questions posted by the readers Writing scripts, speeches, and thought leadership content on behalf of senior management and manage their over all personal brand Managing company-wide internal communications including newsletters, announcements, policy updates, leadership messaging, etc. Drafting first versions of important communications such as stakeholder emails, corporate announcements, and presentation narratives Create original, engaging posts and comments across Reddit and other relevant platforms Track engagement metrics and adjust approach based on performance Identify trending topics and conversations relevant to our industry Onboarding Creators/Influencers (Community) Call and engage creators on monthly basis as part of a structured performance program Share new campaign briefs, challenges, and targets in a motivating, goal oriented way Develop & design community outreach program across brands Do regular podcasts and live sessions with the Architects, Interior & Landscape Designers Maintain performance dashboards and update progress weekly Public Relations Plan and execute comprehensive PR strategies tailored to ceramics & mosaics communication objectives Draft and edit press releases, industry commentaries, media Q&As, and other editorial content Build and maintain strong relationships with top-tier media partners, celebs., influencers and thought leaders Other Responsible for various awards & recognition Prepare pitch decks/presentations Prepare news articles and whitepapers Be part of various shows, events and exhibitions Act as in-house ‘Content Creator’ Show more Show less

About Us We are seeking a dynamic and creative Social Media Marketing Executive to join our team in Ahmedabad. As the Social Media Marketing Executive, you will be responsible for developing and implementing comprehensive social media strategies that drive engagement, brand awareness, and business growth. Location & Work Type - Location: Ahmedabad - Job Type: Full-Time, Work From Office - Experience Required: Minimum 2 years of Agency Experience Key Responsibilities - Develop and execute innovative social media strategies across all major platforms (Instagram, Facebook, LinkedIn, Twitter, and emerging platforms) - Lead and mentor a team of social media executives to deliver high-quality content and campaigns - Create and manage content calendars while ensuring timely delivery of all social media initiatives - Monitor, analyze, and report on social media performance metrics and KPIs - Manage client relationships and present social media strategies and results to stakeholders - Stay current with social media trends, best practices, and platform updates - Oversee paid social media campaigns and optimize budget allocation - Collaborate with creative teams to ensure brand consistency across all social channels - Develop crisis management protocols for social media channels Required Qualifications - Bachelor's degree in Marketing, Communications, or related field - Minimum 2 years of experience in a social media role within an agency setting - Proven track record of growing social media engagement and followers - Strong understanding of social media analytics and reporting tools - Experience with paid social media advertising and budget management - Excellent project management and team leadership skills - Strong creative writing and copywriting abilities - Proficiency in social media management tools (Meta Business Suite, Hootsuite, Buffer, Sprout Social, etc.) What We Offer - Competitive salary package - Professional development opportunities - Performance-based bonuses - Modern office environment - Regular team-building activities - Career growth opportunities - Work with diverse clients across industries Show more Show less

Job Description Job Description: Job Title: Manager/Sr Manager-Capacity Planning Location: Bangalore, India Job Summary: We are seeking an experienced and analytical Manager – Capacity Planning to lead and drive strategic workforce planning across a multi-channel, global contact center environment. The ideal candidate will bring over a decade of experience, with deep expertise in capacity modelling, WFM tools, and managing high-performing planning and scheduling teams. This is a critical role responsible for ensuring efficient operations, meeting service levels, and supporting business growth with data-driven workforce solutions. Key Responsibilities: Develop short-, mid-, and long-term capacity plans (18 to 36-month outlook) based on business forecast, shrinkage, and workload trends. Build detailed headcount, revenue, and demand projections including support for RFPs and business case modelling. Utilize WFM tools (e.g., Aspect eWFM, NICE IEX, Impact 360), advanced Excel, SQL, and Power BI for data modelling and reporting. Lead capacity planning and scheduling teams, driving automation and process improvements using VBA and MS Excel. Create and maintain accurate scheduling templates using Erlang calculations across multiple channels and queues (calls, email, chat, social media). Provide risk analysis and mitigation planning related to SL performance, staffing deficits, and future business demand. Collaborate with operations, HR, training, and finance teams to ensure strategic alignment and support recruitment and ramp planning. Partner with external vendors as needed and work across remote and cross-functional teams. Support financial planning by preparing resource and demand inputs for budget cycles. Present data-driven insights, planning assumptions, and risks to senior leadership in a clear and professional manner. Mandatory Qualifications: Minimum of a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field (Diploma holders with relevant experience will also be considered). 10+ years overall experience, including 7+ years in a customer-facing global operations or contact center/BPO environment. In-depth understanding of contact center metrics and their interdepend Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Show more Show less

Location: Hyderabad, India Job Type: Full-Time Job Summary We are looking for a strategic and forward-thinking Customer Success Enablement Manager to empower our CX teams with the training, tools, and knowledge they need to drive customer outcomes at scale . You will architect enablement programs, integrate AI into CS workflows, and lead cross-functional alignment to ensure our teams are skilled, informed, and future-ready. You’ll play a critical role in shaping how Keka delivers value across the customer lifecycle—especially in a fast-growing SaaS landscape where customer experience is the real product. Key Responsibilities Develop and execute scalable onboarding, training, and upskilling programs for Onboarding, CSMs, Support, and Training teams. Drive AI-first enablement initiatives —identify opportunities to integrate AI tools in daily CS work (e.g., ticket intelligence, nudges, auto-QBRs, knowledge bots). Build and manage a robust knowledge infrastructure —internal wikis, playbooks, SOPs, and CS toolkits. Collaborate with Product, Sales, and Marketing to deliver timely product updates, value messaging, and GTM readiness to CS teams. Measure enablement impact through defined KPIs (onboarding ramp time, productivity per CSM, NPS correlation, CSAT improvement, tool adoption). Maintain and enhance Learning Management Systems (LMS), onboarding portals, and self-paced learning modules. Standardize and drive adoption of CS tools (e.g., Gainsight, Salesforce, ChurnZero), and improve data quality & hygiene practices . Partner with CS Leadership to assess skill gaps and build competency-based learning paths and certification programs. Qualifications 4–8 years of experience in Customer Success, Enablement, Revenue Ops, or L&D for tech/SaaS teams. Proven ability to build and scale enablement programs that drive performance and customer value. Experience with CS platforms (Gainsight, Totango), LMS tools (TalentLMS, Lessonly), and enablement platforms (Guru, Highspot). Strong content development, curriculum design, and storytelling skills. Excellent collaboration and stakeholder management capabilities across cross-functional teams. Familiarity with AI-driven tooling and automations used in CS (e.g., ticket classifiers, AI-summarizers, sentiment analysis). Preferred Skills Background in Instructional Design or Learning & Development. Experience building or managing AI-led enablement workflows (chatbots, knowledge assistants, product coaching tools). Certification in enablement methodologies (e.g., ATD, CSM, Pragmatic Institute). Understanding of key CS metrics— NRR, churn, adoption, expansion , and how enablement directly impacts them. Passion for tech adoption, behavioral change, and performance coaching. Show more Show less

About the Role: Join us as a Product Designer, revolutionizing user experiences through collaboration and cutting-edge design. Drive engagement with intuitive interfaces, fueled by B2C expertise and customer insights. Stay ahead of trends, driving continuous innovation. Ready to make an impact? Key Responsibilities: Collaborate effectively with product, engineering, and business teams to deeply understand the problems you're solving for our customers, and explore multiple high-level approaches to solving them Design ourn UX and UI elements and evolve them further as our products mature and scale. Design prototypes and perform usability testing/guerilla testing of your design work Ensure the voice of the customer is present by incorporating customer feedback, usage metrics, and usability findings into design Contribute towards shaping our design standards and patterns. Ideal Persona: Someone having 1 years of experience as a product designer in a B2C setup Someone who can contribute in building design culture, in addition to individual contribution. Has working knowledge of the Figma and how component libraries/design systems are set up there. Someone who has knowledge of technical constraints and best practices in designing of digital platforms and responsive web design principles. A true focus on the customer—you make your design decisions based on research, including interviews, usability testing and quantitative data A passion to learn and grow every day and curious about the “why” of design, as well as the “what” An interest in designing for customer growth and engagement. Experience working on consumer facing products where you have been through the life-cycle of design and release iterations (Optional). Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. You can meet our founders here -> Arnav Kumar and Vaibhav Singh This is a great time to join the rocketship and participate in the upside. Your move! :) Show more Show less

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Backend sales operations , maintaing and creating sales reports , dash boards Equip sales teams with the right content, training, and data to drive sales activity. What are we looking for? "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail: Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation: Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency: Familiarity with call recording systems, quality monitoring software, and data analysis tools CRM proficiency: Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge: Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen: Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting: Analyzing sales trends to accurately predict future sales performance and identify potential risks "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities: Quality Monitoring: Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis: Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching: Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings: Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development: Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance: Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support: Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation: Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight: Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams: Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis: Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Show more Show less

BPO RECRUITMENT MANAGER Company Name: Cyfuture Industry: IT Services and IT Consulting Company Website : www.cyfuture.com Location: Noida Experience : 6-8 year minimum Key Responsibilities: Bulk Hiring: Assist in sourcing and screening candidates specifically for BPO roles. Coordinate high-volume walk-in drives and hiring events. Manage scheduling, assessments, and follow-ups with candidates. Develop and implement effective sourcing and hiring strategies specific to BPO talent. Forecast manpower requirements in collaboration with operations and workforce planning teams. Onboarding Assistance: Support the onboarding process for new hires in bulk hiring contexts. Organize induction programs tailored for large batches of employees. Ensure onboarding documentation is completed efficiently. Sourcing & Selection: Manage sourcing through job portals, social media, campus hiring, references, and consultants. Screen and shortlist candidates for voice, non-voice, blended, and support roles. Coordinate and schedule interviews and drive the selection process with operations teams. Stakeholder Engagement: Collaborate with business leaders to understand staffing needs and deliver recruitment solutions. Maintain regular communication with internal stakeholders on hiring progress and challenges. Recruitment Metrics & Reporting: Monitor recruitment KPIs such as TAT, cost-per-hire, and source effectiveness. Provide weekly/monthly reports and dashboards to leadership. Compliance & Process Management: Ensure adherence to recruitment processes and compliance with internal and statutory guidelines. Maintain accurate documentation and records of all recruitment activities. Requirements : Experience : 6-8 years in BPO Recruitment and team handling role with exposure to BPO bulk hiring and onboarding. Skills : Strong communication and organisational abilities. Knowledge of recruitment tools and high-volume hiring techniques. Basic proficiency in HRMS and MS Office. Personality : Proactive and approachable. Comfortable working in a fast-paced, high-volume environment. What we offer: A unique opportunity to join a collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression A modern office in a central location in Noida An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax Employee Engagement, Festival & Birthday celebrations, team outings APPLY: If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume to shruti.mittal@cyfuture.com or connect at 8377905386 . The TA team will share the timeline and details of the hiring process during the first call. Show more Show less

About Cognida.ai Our Purpose is to boost your competitive advantage using AI and Analytics. We Deliver tangible business impact with data-driven insights powered by AI. Drive revenue growth, increase profitability and improve operational efficiencies. We Are technologists with keen business acumen - Forever curious, always on the front lines of technological advancements. Applying our latest learnings, and tools to solve your everyday business challenges. We Believe the power of AI should not be the exclusive preserve of the few. Every business, regardless of its size or sector deserves the opportunity to harness the power of AI to make better decisions and drive business value. We See a world where our AI and Analytics solutions democratise decision intelligence for all businesses. With Cognida.ai, our motto is ‘No enterprise left behind’. Overview We are seeking a Senior Data Scientist who balances exceptional technical expertise with strong business acumen. The ideal candidate will be equally proficient in technical data analysis using SQL and Python, and in understanding business contexts to deliver actionable insights that drive strategic decisions. Key Responsibilities Partner with business stakeholders to understand objectives and translate them into analytical frameworks Design and execute analyses that directly address business challenges using SQL, Python, and other analytical tools Develop data-driven recommendations that align with organizational goals and strategies Communicate complex findings in business terms that resonate with executives and decision-makers Identify business opportunities through proactive data exploration and analysis Build and validate statistical models that solve real business problems Influence product and business strategies through data-backed insights Serve as a bridge between technical and business teams, effectively translating between domains Technical Skills Advanced SQL proficiency for complex data querying and manipulation Strong Python programming skills with focus on data analysis libraries Experience building and deploying statistical and machine learning models Data visualization and dashboard creation for business audiences Data cleaning, transformation, and feature engineering expertise Business Skills Demonstrated ability to understand business objectives and translate them into analytical questions Experience working directly with business stakeholders to define key metrics and success criteria Skill in presenting technical findings in business terms and recommending actionable strategies Understanding of business operations, market dynamics, and competitive landscapes Ability to prioritize analytical work based on business impact Qualifications 8+ years experience in data science with demonstrated impact on business outcomes Bachelor's degree required; advanced degree in quantitative field preferred Track record of successful projects that combine technical excellence with business value Experience in collaborative environments working across business and technical teams Personal Attributes Curious mindset that questions assumptions and explores beyond the obvious Strong communicator who can adapt message to different audiences Strategic thinker who connects data insights to broader business context Self-directed learner who stays current in both technical and business domains Comfortable navigating ambiguity and driving clarity through data Show more Show less

Strategy Growth Analyst Intern (Remote | 4-Months | Performance based incentives**) Launchpad to Strategy Consulting — Drive Transformative Impact with Founders & Industry Leaders “Forget coffee runs. Deliver C-suite solutions.” This isn’t your average internship—it’s a high-octane bootcamp designed to fast-track your career in strategy consulting. Over 16 weeks, you’ll tackle real-world business challenges, craft solutions for scaling companies, and work directly with seasoned consultants and founders, preparing you to compete with the best at firms like McKinsey, BCG, or Bain. About ScaleOXperts:- ScaleOXperts is an ISO 9001:2015-certified Business Growth consulting firm headquartered in Hyderabad, India. We specialize in growth strategy, data-driven transformation, and operational excellence, empowering MSMEs, D2C startups, and mid-market innovators across logistics, retail, Agri-tech, and SaaS. Our mission is to deliver world-class consulting to the businesses fueling India’s economic growth, with a client portfolio spanning high-growth sectors and measurable impact. Your Mission :- As a Strategy Growth Analyst Intern, you’ll dive into live client projects and strategic simulations, working alongside founders, and senior consultants. You’ll solve complex growth challenges, design market-entry strategies, and build data-driven blueprints for scale. This is a hands-on role where you’ll own deliverables and make a tangible impact, not just observe. What You’ll Do:- Develop Growth Strategies: Design end-to-end strategies for ScaleOXperts and clients, identifying revenue opportunities and operational efficiencies. Conduct Market Analysis: Lead market sizing, competitive benchmarking, and white space analysis to uncover untapped potential. Acted as a client-facing consultant, managing the end-to-end process from the initial discovery call to final deal closure. Leverage Data Analytics: Use data to innovate business models, prioritize go-to-market (GTM) strategies, and optimize performance metrics. Drive Process Innovation: Collaborate on redesigning processes and crafting scale-up roadmaps for operational excellence. Create Executive Deliverables: Build board-ready presentations, financial models, and execution trackers to influence C-suite decisions. Own KPI Dashboards: Develop and monitor key performance indicators to track strategy implementation and impact. Who You Are:- We’re seeking future strategy leaders who bring ambition and rigor. You’re an ideal candidate if you: Are pursuing an MBA or Master’s degree from a top-tier institution (e.g., IIMs, ISB, or equivalent). Bachelor’s degree from a top-tier institution with excellent track record. Possess sharp business acumen, exceptional analytical skills, and a knack for compelling storytelling. Love frameworks but adapt fluidly to real-world complexities. Thrive in ambiguity, making structured decisions under pressure. Communicate with clarity and confidence. Excel in fast-paced, results-driven environments with a passion for impact. Bonus: Experience with data tools (e.g., Excel, Tableau, Python) or consulting frameworks is a plus but not required. What You’ll Gain:- High Quality Mentorship: Receive 1:1 guidance from senior consultants, founders, and industry veterans with decades of experience. Real Client Impact: Work on live projects, not just simulations, with direct exposure to clients in logistics, retail, Agri-tech, and SaaS. World-Class Training: Master consulting skills like hypothesis-driven problem-solving, market mapping, and financial modeling through structured workshops. Career Credentials: Earn a certificate, detailed project references, and a potential Letter of Recommendation for standout performers. Exclusive Network: Connect with entrepreneurs, investors, and growth-stage leaders in India’s startup ecosystem. Career Fast-Track: Top performers may secure a full-time offer at ScaleOXperts or referrals to our network of hiring partners, including top consultancies and startups. Why ScaleOXperts? Impact-Driven Culture: Work on projects that transform businesses and drive India’s real economy. Boutique Advantage: Get hands-on responsibilities and direct access to leadership, unlike the layered structures of larger firms. Global Mindset, Local Impact: Blend world-class consulting methodologies with deep insights into India’s high-growth markets. Proven Track Record: Our interns have transitioned to roles at top consultancies & Startups. Internship Details:- Duration: 4 months (16 weeks, part-time, ~20–25 hours/week) Location: Fully remote, with flexible hours to accommodate global time zones Stipend: Unpaid (Outstanding performers may receive Performance based incentives) Start Date: Rolling basis, with cohorts starting monthly Selection Process: Applicationscreening, Personality Test, ase study assessment, and Personal interview. How to Apply:- Ready to think like a consultant and act like a founder? Submit your: Resume (1-page PDF) Cover Letter (500 words max, outlining your fit and passion for strategy consulting) Optional: Portfolio or work sample (e.g., case study, presentation, or analysis) Applications are reviewed on a rolling basis. Early applicants receive priority. Email your materials to Info@scaleoxperts.com with the subject line: “Strategy Growth Analyst Intern Application – [Your Name].” Join the Strategy Revolution:- This isn’t just an internship—it’s your chance to prove you belong among the best. We don’t expect perfection, but we demand progress, ownership, and a relentless drive to solve tough problems. Welcome to your consulting crucible. ScaleOXperts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all interns. Show more Show less

Role Overview We are looking for an experienced and proactive Problem Manager manage the problem management process in a large, high-tech enterprise. The Problem Manager will be responsible for identifying, analyzing, and resolving recurring issues by conducting Root Cause Analysis (RCA), implementing long-term fixes, and delivering training to improve operational excellence. This role also involves continuously improving the problem management process, deploying best practices across the organization, and collaborating with global teams to drive service reliability and stability. This role closely collaborates with the Problem Management Process Owner. Key Responsibilities Problem Management Process Manage the end-to-end problem management process, ensuring all problems are logged, investigated, and resolved. Establish and maintain policies and procedures for effective problem management, adhering to ITIL/ITSM best practices. Collaborate with incident and change management teams to ensure a seamless flow of information and resolution. Root Cause Analysis (RCA) Lead Root Cause Analysis (RCA) for major incidents and recurring issues to identify underlying causes. Drive the implementation of permanent solutions to prevent future occurrences of known issues. Ensure accurate and timely documentation of RCA findings, action plans, and resolutions in the problem management system. Follow up on RCA action items to ensure successful completion and closure. Training and Knowledge Sharing Develop and deliver training programs for teams to promote awareness of the problem management process and RCA methodologies. Provide coaching to technical teams on identifying and addressing recurring issues effectively. Build and maintain a knowledge base of known problems, workarounds, and solutions. Proactive Problem Identification and Prevention Analyze incident trends, system performance data, and other inputs to identify potential problems proactively. Work with operations, and other stakeholders to implement preventative measures and improve system reliability. Develop metrics and reports to track the effectiveness of problem management efforts and identify areas for improvement. Process Improvement & Deployment Continuously evaluate and improve the problem management process to increase efficiency and effectiveness. Ensure alignment of the problem management process with business objectives and operational needs. Collaboration & Communication Collaborate with cross-functional teams, including operations, and global technical service desk, to address complex problems. Act as a central point of contact for problem management-related inquiries and escalations. Provide regular updates and reports to leadership on problem trends, root causes, and resolution progress. Qualifications Required: Proven experience (5+ years) in problem management in a large-scale high-tech enterprise environment. Strong understanding of ITIL/ITSM frameworks, with expertise in the problem management process. Demonstrated experience conducting Root Cause Analysis (RCA) and implementing long-term fixes. Familiarity with ITSM tools (e.g., ServiceNow) and data analysis tools. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and presentation skills for interacting with technical and non-technical stakeholders. Preferred ITIL v4Certification (Intermediate or higher). Experience in automation and predictive analysis for proactive problem management. Knowledge of monitoring tools (e.g., Splunk, SolarWinds, Zabbix) and incident management systems. Experience working in agile or DevOps environments. Key Attributes Proactive and Analytical: Anticipates issues, identifies patterns, and takes initiative to address recurring problems. Collaborative Manager: Works effectively with diverse teams and drives accountability for resolving problems. Detail-Oriented: Ensures thorough documentation and follow-up on RCA findings. Continuous Improver: Strives to enhance processes and share knowledge across the organization. What We Offer A challenging and impactful role in a global high-tech enterprise. Opportunities to drive meaningful improvements in service reliability and operational efficiency. Competitive compensation and benefits package. Access to professional development and certification opportunities. If you’re passionate about solving complex problems, improving processes, and driving operational excellence, we invite you to join our team and make a significant impact! More information about NXP in India... Show more Show less

Role Overview We are seeking a proactive and experienced (Major) Incident Manager to oversee and manage the end-to-end incident management process in a dynamic, large-scale high-tech enterprise environment. The Incident Manager, together with a team of ITSM experts, will be responsible for handling major incidents, ensuring swift resolution, root cause identification, and driving continuous improvements to minimize service disruptions and optimize response processes. This role demands excellent coordination skills, the ability to work under pressure, and a strong commitment to 24/7 incident resolution and process improvement. Key Responsibilities Incident Management Manage the incident management lifecycle, from identification to resolution, ensuring adherence to SLAs and minimizing business impact. Manage major incidents (P1/P2) with urgency, coordinating cross-functional teams to restore services as quickly as possible. Act as the central point of communication for all stakeholders during incidents, providing regular updates on status, impact, and resolution timelines. Ensure accurate documentation of incidents, including root cause analysis (RCA) follow up and post-incident reports. 24/7 Coverage Together with the Operations Command Center team, provide 24/7 support for incident response, including on-call responsibilities as part of a rotational schedule. Proactively monitor high-priority services and potential risks, taking preventative action where necessary. Develop and maintain escalation procedures to ensure critical incidents receive appropriate attention. Process Optimization & Improvement Continuously analyze the incident management process to identify opportunities for efficiency, speed, and accuracy improvements. Collaborate with problem management teams to address recurring incidents and implement permanent solutions. Deploy process enhancements to improve metrics like First Time Resolution and MTTR, KPIs, and dashboards to measure incident management performance. Collaboration & Leadership Foster strong relationships with internal teams (Global Technical ServiceDesk, Level 2 operations, Project teams, etc.) and external vendors to ensure streamlined communication during incidents. Drive incident-related meetings, including war rooms, service reviews, and RCA sessions. Train and mentor Operations Command Center team members and stakeholders on incident management best practices. Qualifications Required: Proven experience (5+ years) in incident management within a large-scale, high-tech enterprise environment. Strong understanding of ITIL/ITSM frameworks and processes. Experience managing major incidents (P1/P2) and coordinating resolution efforts across multiple teams. Familiarity with monitoring tools (e.g., Splunk, SolarWinds, Zabbix) and ticketing systems (e.g., ServiceNow, Jira). Strong leadership, decision-making, and problem-solving skills, with the ability to remain calm under pressure. Exceptional communication skills for liaising with both technical and non-technical stakeholders. Preferred ITIL v4 Certification (Foundation or higher). Experience with cloud environments (AWS, Azure) and DevOps methodologies. Understanding of automation tools and processes for proactive incident management. Key Attributes Proactive Mindset: Anticipates and addresses potential issues before they escalate. Analytical Thinker: Identifies patterns in incidents and proposes systemic improvements. Team Player: Works collaboratively with diverse teams to achieve swift resolutions. Customer-Focused: Prioritizes service availability and business continuity. What We Offer A dynamic, fast-paced work environment in a leading high-tech enterprise. Opportunities for professional growth and certifications. Competitive salary and benefits package. Work-life balance with rotational shifts and on-call support schedules. If you are passionate about driving efficient incident resolution and continuous improvement in a 24/7 operational environment, we invite you to apply and become a key part of our team! More information about NXP in India... Show more Show less

Job Description Job Description: Job Title: Lead/ Assistant Manager – Sales reporting Job Overview We are looking for a candidate with experience of 5-10 years on Sales reporting. Key Responsibilities Develop and maintain sales reports and dashboards using Power BI and advanced Excel techniques. Design and automate sales performance dashboards to provide real-time visibility of key metrics. Prepare and manage periodic revenue management reports, highlighting trends, variances, and actionable insights. Collaborate with sales teams to track and report on incentive programs, including performance-based compensation and rewards. Generate accurate order management reports, including order volumes, fulfilment trends, and customer insights. Support the finance and sales teams in pricing analytics and pricing reporting to ensure competitive positioning and margin control. Ensure data quality, consistency, and integrity across all reporting platforms. Work closely with cross-functional teams including Sales, Finance, and IT to gather data requirements and resolve reporting issues. Skills Bachelor’s degree Knowledge on Sales reporting, creating report, Revenue management, Incentives, order management, pricing reporting. Skills Required RoleLead/ Assistant Manager – Sales reporting Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Employment TypeFull Time, Permanent Key Skills ADVANCED EXCEL ORDER MANAGEMENT ORDER MANAGEMENT COST CENTER ELEMENT ACCOUNTING POWER BI PRICING REPORTING REVENUE CYCLE MANAGEMENT Other Information Job CodeGO/JC/359/2025 Recruiter NameBrindha Kamaraj Show more Show less

Roles and Responsibilities: Respond promptly to inbound leads and inquiries. Conduct initial contact with potential customers via phone and email. Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools. Conduct comprehensive and engaging product demonstrations tailored to the client's needs. Understand customer requirements and address their questions and concerns effectively. Build strong and lasting relationships with potential clients. Guide customers through the sales process, providing consistent follow-up and support. Collaborate with the sales and marketing teams to ensure a seamless handover of leads. Achieve and exceed sales targets and performance metrics. Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: Exceptional interpersonal skills with the ability to build rapport quickly. Excellent verbal and written communication skills. Ability to understand and address customer needs effectively. Proficiency in using virtual meeting and screen sharing tools. Strong organizational and time management skills. Goal-oriented with a passion for sales and business development. Ability to work independently and as part of a team. Email us at aditi.patel@petpooja.com Show more Show less

About Packt Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. We are a technical publisher and learning provider with over 400 staff based across the globe, primarily in India and the UK. Our products have global relevance, and our multimedia portfolio includes over 7,000 books, e-books, audiobooks, and video courses. For more details, visit www.packtpub.com . Overview The Relationship Lead (RL) plays a pivotal role in Packt’s publishing ecosystem by driving both the acquisition of high-caliber authors and the execution of post-publication marketing strategies. As a dynamic link between subject matter experts, developer communities, and Packt’s content goals, the RL is responsible for discovering influential voices in tech, nurturing long-term author relationships, and ensuring that each published title achieves visibility, engagement, and commercial success across all sales channels. This is a strategic, outward-facing role that requires a blend of people skills, product sensibility, marketing acumen, and community-building mindset. Key Responsibilities Post-Publication Marketing Execution Drive book visibility on Amazon, Packt.com, and third-party sales channels by executing structured marketing campaigns. Work with internal marketing and growth teams to support metadata optimization, keyword targeting, and audience-specific messaging. Develop title-specific promotion plans that include outreach to Amazon reviewers, email campaigns, and community events. Strategic Community & Influencer Engagement Build relationships with developer communities, online forums, and tech meetups to identify content gaps and potential authors. Collaborate with tech influencers across LinkedIn, Twitter, YouTube, and other platforms to generate buzz around new titles. Establish recurring partnerships with community advocates to amplify the impact of book launches. Coordinate influencer-led campaigns and track ROI from posts, videos, and content mentions. Amazon Review & Reputation Management Identify and manage a pipeline of credible reviewers to secure verified reviews for new releases. Track review volume and sentiment; work with authors and marketing teams to ensure feedback is actionable and constructive. Build a scalable review acquisition strategy that supports sustained post-launch visibility. Developer Relations & Advocacy • Embed books into conversations across key developer spaces such as GitHub, Stack Overflow, Reddit, and tech Discord servers. • Plan and support online events (e.g., webinars, AMAs, expert panels) that showcase book content and author expertise. • Gather feedback and community insights to inform future book topics and marketing approaches. High-Status Author Acquisition & Engagement Proactively identify and pursue influential tech professionals, thought leaders, and practitioners as potential authors. Pitch publishing opportunities to experts with a compelling narrative that aligns with their personal brand and career goals. Negotiate author contracts and manage onboarding to ensure clarity, enthusiasm, and a strong collaborative foundation. Serve as the primary point of contact for authors, guiding them through the publication journey. Maintain long-term relationships to encourage repeat authorship and ambassador-level partnerships. Skills & Competencies Required Author Acquisition & Negotiation Strong persuasive skills and the ability to close with high-profile individuals. Confidence in cold outreach, networking, and building rapport with experts. Understanding of tech personas and what motivates professionals to write and share their knowledge. Marketing Strategy & Execution Ability to plan and run campaigns that improve discoverability and drive book sales. Familiarity with key book marketing metrics: click-through rates, conversion rates, review sentiment, etc. Experience with marketing tools such as email platforms, influencer outreach software, or CRM systems is a plus. Community Engagement & Influencer Collaboration Proficiency in identifying and recruiting influential voices in the tech ecosystem. Ability to manage relationships with micro- and macro-influencers, ensuring consistent and authentic promotions. Capable of tracking engagement data and iterating marketing efforts based on what works. Organized, Analytical, & Results-Oriented Highly structured in managing outreach pipelines, campaign schedules, and author communication. Analytical mindset with the ability to generate insights from marketing data and sales trends. Proactive, responsive, and capable of juggling multiple titles and stakeholder relationships. Expected Outcomes Acquisition of a consistent pipeline of top-tier authors and industry leaders across key technical domains. Growth in verified Amazon reviews and visibility metrics across all sales platforms. Enhanced Packt brand presence within developer communities and social media ecosystems. Demonstrable increases in book engagement and sales driven by RL-led campaigns and influencer partnerships. Strengthening of Packt’s position as a trusted publisher among tech influencers and readers. Why Work at Packt We are a global and remote-first business with most of our team based in India and the UK. We recognize how important our people are and acknowledge and support the things that are important to them. Our culture is open and informal and based around learning. We love sharing ideas and we want everyone to feel that they have an input into how the business works. We are a fun place to work but with a focus on performance and personal development providing opportunities for personal growth and career progression. We try to achieve this by: Ensuring a positive working environment for all team members, supportive of flexible and remote work. Supporting individual development through growth opportunities and internal mobility. Encouraging social collaboration within teams and communities and knowledge-sharing. Fostering a culture that supports a healthy work-life balance. We focus on the full employee experience. We seek to achieve this by: Providing a broad range of benefits and initiatives. Advocating a healthy lifestyle where wellbeing is seen as an essential responsibility. Celebrating success stories and encouraging peer-to-peer recognition. Fostering a culture of self-development. Providing a work environment where the best idea wins, and challenges are encouraged. Benefits: You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us. Bonus scheme 5 day working week 25 days annual holiday (plus bank holidays) Flexible hours: choose how, when, and where you work within India Training programs and Certification Group Medical Insurance Wellness initiatives Disclaimer: Packt does not authorize any third-party consultancies, influencers, or agencies to offer employment opportunities on our behalf. We are not involved in any financial transactions with these parties. Our hiring process is managed internally, and all applications should be made through the official procedures outlined in our job listings. Show more Show less

Digital Marketing Intern (Paid) Company: Unified Mentor Pvt. Ltd. Location: Remote Duration: 3 months Application Deadline: 19th June 2025 Opportunity: Full-time role based on performance + Internship Certificate About Unified Mentor Pvt. Ltd. Unified Mentor Pvt. Ltd. offers students and graduates real-world exposure to digital marketing, equipping them with practical skills and experience to advance their careers in the field. Responsibilities Assist in the planning and execution of digital marketing campaigns Manage social media accounts and create engaging content Conduct keyword research and support SEO/SEM strategies Monitor and analyze performance metrics from Google Analytics and other tools Contribute to email marketing and lead generation efforts Collaborate with the team on marketing strategies and brand positioning Requirements Enrolled in or a graduate of a relevant program (Marketing, Communications, or related fields) Strong understanding of digital marketing concepts (SEO, SEM, SMM, Email Marketing) Familiarity with tools like Google Analytics, Google Ads, Canva, or Mailchimp (preferred) Creative thinking, attention to detail, and excellent communication skills Ability to work both independently and in a team environment Stipend & Benefits Stipend: ₹7,500 - ₹15,000 (Performance-Based) (Paid) Hands-on experience with real digital marketing campaigns Certificate of Internship & Letter of Recommendation Portfolio development through live projects and campaigns How to Apply Submit your application with the subject line "Digital Marketing Intern Application." Equal Opportunity: Unified Mentor Pvt. Ltd. welcomes applicants from all backgrounds. Show more Show less

Digital Marketing Intern (Paid) Company: WebBoost Solutions by UM Location: Remote Duration: 3 months Application Deadline: 19th June 2025 Opportunity: Full-time role based on performance + Internship Certificate About WebBoost Solutions by UM WebBoost Solutions by UM offers students and graduates real-world exposure to digital marketing, equipping them with practical skills and experience to advance their careers in the field. Responsibilities Assist in the planning and execution of digital marketing campaigns Manage social media accounts and create engaging content Conduct keyword research and support SEO/SEM strategies Monitor and analyze performance metrics from Google Analytics and other tools Contribute to email marketing and lead generation efforts Collaborate with the team on marketing strategies and brand positioning Requirements Enrolled in or a graduate of a relevant program (Marketing, Communications, or related fields) Strong understanding of digital marketing concepts (SEO, SEM, SMM, Email Marketing) Familiarity with tools like Google Analytics, Google Ads, Canva, or Mailchimp (preferred) Creative thinking, attention to detail, and excellent communication skills Ability to work both independently and in a team environment Stipend & Benefits Stipend: ₹7,500 - ₹15,000 (Performance-Based) (Paid) Hands-on experience with real digital marketing campaigns Certificate of Internship & Letter of Recommendation Portfolio development through live projects and campaigns How to Apply Submit your application with the subject line "Digital Marketing Intern Application." Equal Opportunity: WebBoost Solutions by UM welcomes applicants from all backgrounds. Show more Show less

Software Engineer In Kafka 6 yrs exp Able to create dashboards, .Net OR Python skills fine BUT need Kafka & Grafana must Duration: 4- 6 months Hybrid, Remote work any location Kafka-based data pipelines for real-time processing. Implement Kafka producer and consumer applications for efficient data flow. Optimize Kafka clusters for performance, scalability, and reliability. Design and manage Grafana dashboards for monitoring Kafka metrics. Integrate Grafana with Elasticsearch, or other data sources. Set up alerting mechanisms in Grafana for Kafka system health monitoring. Collaborate with DevOps, data engineers, and software teams. Ensure security and compliance in Kafka and Grafana implementations. Requirements: 8+ years of experience in configuring Kafka, Elastic Search and Grafana Strong understanding of Apache Kafka architecture and Grafana visualization. Proficiency in .Net, or Python for Kafka development. Experience with distributed systems and message-oriented middleware. Knowledge of time-series databases and monitoring tools. Familiarity with data serialization formats like JSON. Expertise in Azure platforms and Kafka monitoring tools. Good problem-solving and communication skills. Show more Show less

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with market needs. The role requires a high level of motivation, proactive engagement, and the ability to articulate the benefits of the company’s products or services to prospective clients. By collaborating across departments, the executive will help to drive projects and implement business strategies that contribute to the company’s long-term success. Key Responsibilities Identify and target new business opportunities in existing and emerging markets. Conduct market research to understand industry trends and competitors. Develop and maintain relationships with key stakeholders. Create and deliver engaging presentations to potential clients. Collaborate with marketing and product development teams to optimize offerings. Prepare and manage proposals, contracts, and agreements. Negotiate pricing and terms with clients to maximize profitability. Achieve assigned sales targets and performance metrics. Monitor and report on market developments and emerging trends. Attend industry conferences and networking events to build relationships. Utilize CRM systems to track interactions and manage leads. Conduct sales training and coaching for team members as necessary. Work with marketing to create campaigns that promote new services. Engage with existing customers to enhance customer satisfaction and retention. Provide regular feedback to management regarding competitive positioning. Required Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Proven track record of achieving sales targets and driving growth. Strong understanding of CRM software and sales techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management skills. Problem-solving aptitude and critical thinking abilities. Experience in B2B sales; knowledge of relevant industries is a plus. Willingness to travel as needed for client meetings and networking. Strong analytical skills and ability to interpret data. Ability to adapt to changing market conditions and business needs. Familiarity with digital marketing strategies is advantageous. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Understand legal and regulatory aspects of contracts and agreements. Ability to thrive in a fast-paced environment. Skills: digital marketing,data analysis,sales techniques,organizational skills,management,problem-solving skills,communication skills,negotiation,problem-solving,negotiation skills,strategic thinking,communication,market analysis,microsoft office suite,relationship building,business development,market research,real estate,crm software,time management,digital marketing strategies,relationship management,presentation skills,customer relationship management,b2b sales,sales,analytical skills,interpersonal skills,critical thinking,problem solving Show more Show less