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Merchant Engagement (Service)- Enterprise Mid Market

Merchant Engagement (Service)- Enterprise Mid Market

Paytm

2 - 6 years

12 - 16 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

vendor management merchant acquiring project management edc pos inform medidata rave clinical data management business development fintech corporate sales sales client relationship management relationship management key account management

Work Mode

Work from Office

Job Type

Full Time

Job Description

-Lead and manage the end-to-end deployment of EDC and DQR devices across PAN India for enterprise merchants.

-Develop deployment strategies, timelines, and resource plans to achieve target rollouts efficiently.

-Coordinate with regional teams, vendors, logistics, technical support, and enterprise merchants to ensure smooth installations and activations.

-Monitor deployment progress, identify challenges, and drive corrective actions to meet deployment SLAs and quality standards.

-Collaborate with Product, Engineering, and Operations teams to ensure devices and solutions meet enterprise security, compliance, and performance benchmarks.

-Manage vendor relationships, including performance monitoring, issue resolution, and escalations related to device supply and installation.

-Oversee deployment analytics and reporting, providing regular updates to senior management on rollout status, issues, and improvements.

-Drive continuous process improvements to optimize deployment efficiency and customer satisfaction.

-Lead and mentor a distributed deployment team, fostering accountability and operational excellence.

-Ensure adherence to regulatory and compliance requirements in all deployment activities.

Preferred:

-Proven experience leading teams and coordinating with multiple stakeholders across geographies.

-Excellent project management and organizational skills with a track record of meeting deadlines and SLAs.

-Strong analytical and problem-solving skills to address deployment challenges proactively.

-Excellent communication and negotiation skills.

Willingness to travel frequently across India for on-ground coordination and support.

-Experience working in the fintech or payments industry, especially with merchant acquiring or POS deployment.

Knowledge of supply chain, logistics, and vendor management related to device rollouts.

-Understanding of digital payment technologies and integrations.

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Merchant Engagement (Service)- Enterprise Mid Market