Merchant

*Company: CRED* *Job Title:* Merchant Engagement Specialist – Audi Segment *Location: Chennai* *Company Overview:* CRED is a leading members-only platform that rewards financially responsible individuals with premium experiences, exclusive rewards, and intelligent payment solutions. We partner with top-tier brands—including luxury automotive leaders like Audi—to create exceptional lifestyle offerings for our community. *Position Overview:* We are looking for a proactive and experienced Merchant Engagement Specialist to manage and grow our merchant network in Chennai, specifically aligned with the Audi brand segment. The role involves identifying, onboarding, and nurturing high-quality merchant partnerships to deliver a seamless premium experience to CRED members. *Key Responsibilities:* Identify, onboard, and manage premium merchants associated with the Audi ecosystem (e.g., dealerships, service centers, lifestyle partners) Conduct regular field visits and merchant audits to ensure compliance and brand integrity Train merchant staff on CRED tools, systems, and campaign execution Monitor merchant performance and handle issue resolution proactively Coordinate with internal teams to roll out merchant-focused campaigns and promotions Ensure brand guidelines and customer experience standards are maintained at all merchant touchpoints *Requirements:* Minimum 1 year of experience in merchant handling, onboarding, or field sales/audits Experience working with merchants in retail, fintech, automotive, or luxury segments is preferred Strong communication skills in English and Tamil Willingness to travel within the city for on-ground merchant visits Familiarity with digital payments, POS systems, or CRM tools is a plus Self-driven, target-oriented, and well-organized *Salary & Benefits:* Performance-based compensation with lucrative incentives Reimbursement for local travel and communication expenses Opportunity to work with premium brand partnerships (e.g., Audi) Fast-track career growth in a leading fintech and lifestyle platform *Location:* Chennai, Tamil Nadu (Field-based role with regular merchant visits) How to Apply: Please share your updated resume with the subject line "Application – Audi Merchant Specialist – Chennai" at: HR Lakshmi Priya - 7338946417