0 - 3 years
2 - 3 Lacs
Posted:5 hours ago|
Platform:
Work from Office
Full Time
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). Currently we are also hiring for Day shift.This is a blended customer support role involving voice, chat, and email communication with international clients.
-Provide high-quality voice-based support to international customers.
-Handle queries via phone, email, and chat in a timely and professional manner.
-Troubleshoot and resolve customer issues effectively.
-Maintain customer satisfaction and adhere to quality and performance standards.
-Work in 24x7 rotational shifts, including night shifts.
-Excellent English communication skills (both verbal & written).
-Strong interpersonal and problem-solving skills.
-Comfortable with rotational shifts (24/7 operations).
-Basic proficiency in MS Office tools (Outlook, Word, Excel).
-Good typing speed and computer navigation skills.
-Team player with a proactive and professional attitude.
Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
-Central Line: Kalyan to Sion.
-Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)
-Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs
-Lucrative performance-based incentives.
-Cab facility for safe and convenient travel.
-Travel allowance including Medical insurance coverage.
-Work-life balance with 2 weekly offs.
Sutherland
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